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Erika Mello, DO

4.7 out of 5 (222 Ratings)

Specialties:

Internal Medicine / Primary Care

About Erika Mello

Dr. Mello earned her bachelor’s degree at Oberlin College in Ohio. She earned her medical degree from Rowan School of Osteopathic Medicine in New Jersey and completed her residency at the University of Connecticut in internal medicine.

Dr. Mello is a board certified in internal medicine primary care physician and has over 12 years of experience. Her experience includes both rural and metropolitan medicine, and inpatient and outpatient care. Dr. Mello is certified in Medical Acupuncture, has training in osteopathic manipulation and knowledge of alternative therapies, supplementing her western medicine education.

She is a member of the American Board of Internal Medicine and the New England Society of Medical Acupuncture.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Family Medicine

    1565 North Main Street Suite 306
    Fall River, MA 02720

    P: 508-973-9500

    Get Directions 41.7215674 -71.14489079999998

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.7
4.7
4.8
5

Patient Comments (42)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • I was promptly taken in and received professional and courteous initial vital info collection. Dr. Erika Mello was professional, friendly, in tune with my needs and responsive to my concerns during our visit.I'm satisfied with the service provided.

  • This was my first appointment with Dr. Mello and I liked her right away. She is very personable and took the time to answer my questions.....glad I switched and chose her as my primary doctor

  • Great visit. Dr Mello was prepared and listened to us.

  • Everything from the moment I walked into the waiting room to the moment I seen my Doctor I was treated with respect asked all the right questions and then my questions were answered by my Doctor and was given great advice by my Doctor on how to deal with my issues

  • I love Dr. Mello. She definitely listens to me and addresses my concerns. I do wish the check in area wasn't so close to the door or the waiting area. Other patients can hear everything that is said. Name, address, phone number, dob, medical issues, etc...

  • Dr. Mello is a fantastic help and she is great, always, at recommending good things for us. Thank you very much.

  • The staff were polite and friendly. I was checked in without any issues. My wait time to see my doctor was about 10 minutes.

  • Got an appointment the same day as I called to be seen. Check-in was quick and easy.

  • Everything I wanted and a healthcare provider, she cares she knows, and she applies her knowledge

  • A telehealth appt should be on time.

  • The visit went very well

  • Everything was done well. MERRY CHRITMAS AND NEW YEARS

  • They listen and always meet my needs.

  • Everyone in the office was very professional

  • Dr. Mello showed professional insight, and a genuine concern for improving my health. I respect and appreciate her service and care.Your support staff was supportive, courteous and thorough; greatly appreciated!

  • Nothing. I am satisfied.

  • The staff were all very friendly. Dr. Mello listens well and is very supportive.

  • Both the medical assistant and Dr Mello were compassionate and understanding, listening and addressed all concerns.

  • Dr. Mello is compassionate and caring. So happy to have her on my care team.

  • It hard to get the right meds cause they cost so much

  • Dr Mello is amazing! I followed her from her previous location and I couldn't ask for a more caring compassionate Dr. Her nurse [Name] is always wonderful. She listens and genuinely seems to care which is a huge deal for me with all of my problems. The lab techs are great too. The check in check out staff are so nice and friendly and like I said someone like me needs that. I don't think I've ever had a complaint with any of these people been seeing Dr Mello for so long and I couldn't be happier for her leaving the former practice and going to Southcoast Health best move ever. Such a blessing

  • Very nice and comfortable office from check in to check out. It was a wonderful patient experience.

  • I always feel like I'm treated like a VIP here. Thank you [Name] [Name] (with a K), [Name] Dr. Mello and [Name] A pleasant experience as always!!

  • Dr. Mello has always been there when needed.She does great listening and understands individual patient needsWell done

  • I was seen on time. This was my first meeting with Dr Mello. My new PCP. Took the time to ask all the appropriate questions. Never felt rushed.

  • I called and an appointment was made within a few days for a health scare and was guided to the best treatment in a timely manner!

  • My MD and the staff were very prompt and welcoming. My Dr is very easy to talk to and she explains everything in a way I understand not to technically.

  • Dr. Mello is an excellent doctor. She takes the time to explain all the facts about your well being. You are never rushed. She is so kind and caring.

  • The staff and dr at this office are A+

  • Everyone was very nice and helpful.

  • Having extended hours is a big help. Medical assistant and doctor were both friendly, kind and efficient. Dr Mello was very knowledgeable with her advice

  • Very thorough- takes her time

  • Doctor Erika Mello and her team are amazing. I come over an hour to see my doctor that's how much I like her. Office staff are always very friendly and helpful. Office is clean and free of clutter and it's always a pleasant experience.

  • You all do a good job.

  • everything was done very well

  • My visit was timely, professional and engaging. Dr. Mello was thorough, informative and very understanding of my medical issues. I enjoyed our visit.

  • All is great

  • Answered my questions and asked questions about my history without having to search. Obviously took time to review before visit began.

  • Always caring in every aspect!

  • All of the staff were courteous and seemed to really enjoy their jobs. Dr Mello was thorough and had a good game plan about our visit. I appreciate the background questions on mental health, financial and food concerns but, I wish you had a way for patients to record their health goals and their personal philosophy/motivation for good health so you can see what kind of patient we are willing to be.

  • Everyone was polite, corticus and professional.

  • Everything went very smoothly except I had to wait in the examination room for over half an hour!

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.