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Erika Mello, DO

4.8 out of 5 (213 Ratings)

Specialties:

Internal Medicine / Primary Care

About Erika Mello

Dr. Mello earned her bachelor’s degree at Oberlin College in Ohio. She earned her medical degree from Rowan School of Osteopathic Medicine in New Jersey and completed her residency at the University of Connecticut in internal medicine.

Dr. Mello is a board certified in internal medicine primary care physician and has over 12 years of experience. Her experience includes both rural and metropolitan medicine, and inpatient and outpatient care. Dr. Mello is certified in Medical Acupuncture, has training in osteopathic manipulation and knowledge of alternative therapies, supplementing her western medicine education.

She is a member of the American Board of Internal Medicine and the New England Society of Medical Acupuncture.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Family Medicine

    1565 North Main Street Suite 306
    Fall River, MA 02720

    P: 508-973-9500

    Get Directions 41.7215674 -71.14489079999998

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.7
4.8
5

Patient Comments (45)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Efficient well run office with employees who overall seem happy, and my doctor is absolutely top notch. Not only is she a solid clinician, but she is respectful and truly cares.

  • Very polite staff and efficiently organized to check in and out.

  • Didn't try to push the covid vaccine which I appreciate because I am not interested. When you have an appointment 1st thing in the morning but don't get seen until 45+ minutes after your scheduled appointment is a problem especially when you have to get to work.

  • Staff is very professional, caring and knowledgeable

  • The MA (I believe her name was [Name] was so nice. She recognized that it was my first visit and took the time to give me a quick tour of the office. She took her time with me and made me feel comfortable. Dr. Mello is awesome and listens well. I look forward to building a relationship with Dr. Mello and her staff.

  • Dr Mello is the best listening, most easily understood and thorough Dr I've had. I trust her completely.

  • Frankly, I don't prefer telehealth visits. In this case, however, Dr. Mello was mostly reviewing bloodwork results, which don't require a physical presence.

  • I liked completing the check-in online. Dr.Mello very supportive and knowledgeable.

  • Hi, this is [Name] and I love my provider, Dr. Mello. She is just fantastic. She listens to me. She's willing to take time answering my questions. Her... her support staff is wonderful. She's just the best, best primary care I've had ever in my life. She's just excellent. Definitely, I can... I feel like she's really paying attention to my care.

  • Both the nurse or whoever I spoke to first and the doctor were very interested in what I had to say, the reason that I wanted an appointment, the message that the answerer, the nurse I guess, took to give to the doctor sounded absolutely accurate and the doctor When she spoke with me, handled everything very well, listened to my concerns and we made decisions together.

  • Very happy. No complaints.

  • I wasn't feeling well and made an appointment in MyChart for Tuesday. I called the office just in case to see if I could be seen sooner. The scheduled was able to find a time for me. I was well taken care of by the Medical Tech and my provider. Time was used efficiently and everything was taken care ofBy the time I left.

  • Everything was handled very well.

  • Great office staff and provider ; attentive to every detail; was a wonderful experience

  • Dr. Mello is such an excellent doctor. Thorough and caring!

  • My experiences with Dr. Mello are always helpful. She listens to me. Gives me knowledgeable advice in words that I understand.

  • It was my first visit as a new patient and she was interested in helping me. She paid a lot of attention and gave me peace of mind in the way she treated me.

  • She is great listener efficient and explains well in details for what is pertains to visit

  • This was my first time in this office, I saw today Erika Mello and she was great. She listened to everything I had to say. She went over top to bottom on concerns I had about my health. She made eye contact with me the whole appt. She is wonderful and I made the right choice in seeing her. The front staff greeted me and made me feel comfortable. Great office

  • Good, caring, knowledgeable doctor and staff.

  • Going to the doctor makes me very anxious but I felt comfortable with each staff member I encountered. They are very nice on the phone as well. The only thing I recommend is putting up signs/arrows to get back to the check out desk after being in the exam room.

  • This was a follow up telehealth appointment for my general physical of November 2023. It was good for what it was.

  • This doutor is a very good and nice and very paciente with me andestends wath I need for my health

  • Always kind and courteous.

  • Dr Mello is a wonderful physician who is thorough, kind, compassionate, empathetic and truly cares about my mental, emotional and physical well being. I would highly recommend her and I know I get the best care from her

  • Dr. Mello is the most understanding, thorough physician I have ever gone to. She takes her time with me, and I am comfortable discussing any issue.The only thing that could improve my experience is if the facility was closer to my home. When Dr. Mello was in Bridgewater her office was about ten minutes away. The office in Fall River is much further, but I do not want to go to a different doctor, so I make the drive.

  • Dr Mello is a very caring doctor. She tells me ways to improve my health. I give her a 10 score for the care she gives me.

  • Great staff, pcr [Name] I think was her name was so helpful as to getting me a sooner appointment went over and beyond. Dr mello is great and listens to you

  • Dr Mello is thorough and has a great rapport with her patients.

  • I was seen with a n appointment the same day. And made it easy to get back with the doctor for any questions. Overall a fast response.

  • Dr Mello is great!

  • This was a new patient appointment. The medical assistant [Name] was very nice. She asked me if I had ever been in the office before and gave me a little tour of the different areas on the way to the exam room. Dr. Mello was very thorough and showed that she understood my health goals.

  • Everyone at the office was extremely helpful and pleasant. It was my first visit and I was made to feel like I mattered!

  • Dr Mello is a gem. Her entire team provides top notch, patient centered, empathetic, non-judgmental, efficient & effective healthcare. I am so grateful she is my PCP. Office is well run. Kudos to all.

  • Quick appointments, Erika Mello is very attentive and easy to talk to. I haven't been with Southcoast Health for long; but, I have been very pleased with the care they have provided thus far and do not anticipate that changing.

  • Dr. Mello is great!!! She always listens and has an open mind when discussing my health care needs. The MA who roomed me was also fantastic!!! The office manger is pretty cool too!!

  • I have had a great experience so far with the entire staff. I husband is now a patient and I am referring my daughter.

  • I didn't have to wait 3 hrs to be seen-once I got in the room again it was not over an hr diffently going back that what a provider should be doing she did everything great listen to me was not in a hurry to get me out

  • Listened and discussed issues.

  • Dr Mello was attentive and concerned about my care. She was thorough and put a good follow-up plan in place

  • Listened to all questions, provided guidance, insights, or solutions to eachVery friendly and empathetic Knowledgeable

  • My doctor is attentive, engaged, and knowledgeable about my health care issues

  • It was my first time with Dr. Mello, she was very nice and caring. The staff was all very friendly and helpful. I'm pleased with they appointment and will be back in a few months.

  • Dr. Erica Mello is an excellent doctor. She talks at your level. She listens to what you have to say. She puts your health first. You are never rushed. She is encouraging.

  • The provider was attentive and and very knowledgeable!

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.