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Urgent Care

Erika Mello, DO

4.5 out of 5 (73 Ratings)

Specialties:

Internal Medicine / Primary Care

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About Erika Mello

Dr. Mello earned her bachelor’s degree at Oberlin College in Ohio. She earned her medical degree from Rowan School of Osteopathic Medicine in New Jersey and completed her residency at the University of Connecticut in internal medicine.

Dr. Mello is a board certified in internal medicine primary care physician and has over 12 years of experience. Her experience includes both rural and metropolitan medicine, and inpatient and outpatient care. Dr. Mello is certified in Medical Acupuncture, has training in osteopathic manipulation and knowledge of alternative therapies, supplementing her western medicine education.

She is a member of the American Board of Internal Medicine and the New England Society of Medical Acupuncture.

Locations

Erika practices at the following locations:

Southcoast Physicians Group Family Medicine

1565 North Main Street Suite 306
Fall River, MA 02720

P: 508-973-9500

Get Directions 41.7215674 -71.14489079999998

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Helpfulness of clerks and receptionists
4.5
4.5
4.5
4.5

Patient Comments (18)

  • The woman who checked me in was rude and seemed like she was annoyed I had to sit with her to check in. However the woman who sits at the check out station I believe she might be the reception part of the office Always friendly and helpful...lab staff very friendly and helpful...nurses friendly and helpful and of course I love my doctor she is always helpful she really listens and does everything possible to get to the bottom of the problems couldn't ask for a better doctor

  • I love Dr. Mello! I followed her from her old practice and she remembered me. She was so caring and respectful. My appointment lasted longer than expected but I didn’t mind. I know I was receiving fantastic care.

  • Always pleasant on the phone with me I hate going to the doctors and they make me more comfortable. Thanks

  • Dr. Mello did an outstanding job.Parking at the facility was not the best and signs on the front were not adequate telling you to go to the rear for parking.Confirmation with the office staff is how I found out about that.

  • My only real complaint, and it's not even you're fault, is the distance. I love Dr. Mello, which is why I followed her here. Other than that, the staff has been, for the most part, pleasant and accommodating

  • Communication could be better at this office. I was never notified that my appointment had been rescheduled to the following week. I only found out because I called asking why there were no lab orders for me in the system when I arrived at the hospital to do bloodwork prior to my appointment (another issue).

  • Dr Mello was great

  • It was my first appointment and the staff was professional and very courtious and listen to my needs and concerns

  • Just to be clear I’m reporting on Dr Mello. I was very pleased with her and and happy to have her as part of my wellness team![Name]

  • Everyone was curtious

  • There is a Stop sign to stand and wait to be called and when you stand for awhile without them saying anything it [Redacted due to language]. Both receptionist need a friendly class to improve their skills.

  • Dr. Mello is one of the best doctors I've ever seen. I followed her from her previous practice. She is kind, caring and compassionate. Seems like a lost art in doctor's these days. She always makes me feel listened to. Very trustworthy. The staff at Southcoast is also great. So different from where I came from. So happy I made the switch.

  • The staff was very courteous and very helpful and the X-ray person was very kind and helpful. Also the nurse and doctor took the time to help understand what was going on with my health.

  • Switch from [Name] medical doc team to Southcoast doc team has been excellent. Great docs, smooth transition, helpful friendly staff.

  • The front desk are courteous and helpful. Once patient is seen by a nurse practitioner which is right away, waiting time to see doctor is too long.

  • Great care

  • Just getting to know Dr. Mello. Like what we have seen do far

  • Care provider was not attentive or engaged; seemed distracted and I felt like I was a burden. Very disappointed.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Helpfulness of Clerks & Receptionists, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.