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Urgent Care

Erika Mello, DO

4.6 out of 5 (157 Ratings)

Specialties:

Internal Medicine / Primary Care

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Please Read regarding COVID-19

Please call the office before coming in for your appointment if you are experiencing any of the following symptoms or have been in close contact with a confirmed case of coronavirus (COVID-19) in the past 14 days: fever, chills, or body aches, cough or shortness of breath, fatigue, sore throat, headache, new loss of sense of taste or smell, gastrointestinal symptoms (e.g. nausea, vomiting, diarrhea,) rash or COVID toes (e.g., swollen, discolored toes.)
For the safety of our patients, providers and staff during the COVID-19 crisis, Southcoast Health has temporarily suspended online scheduling to ensure we are properly screening patients and appropriately directing care. Southcoast Health will resume online scheduling as soon as possible. In the meantime, please call 844-744-5544 for more information or to schedule an appointment.

About Erika Mello

Dr. Mello earned her bachelor’s degree at Oberlin College in Ohio. She earned her medical degree from Rowan School of Osteopathic Medicine in New Jersey and completed her residency at the University of Connecticut in internal medicine.

Dr. Mello is a board certified in internal medicine primary care physician and has over 12 years of experience. Her experience includes both rural and metropolitan medicine, and inpatient and outpatient care. Dr. Mello is certified in Medical Acupuncture, has training in osteopathic manipulation and knowledge of alternative therapies, supplementing her western medicine education.

She is a member of the American Board of Internal Medicine and the New England Society of Medical Acupuncture.

Locations

Erika practices at the following locations:

Southcoast Physicians Group Family Medicine

1565 North Main Street Suite 306
Fall River, MA 02720

P: 508-973-9500

Get Directions 41.7215674 -71.14489079999998

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.6
4.6
4.7
4.4

Patient Comments (21)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Dr Mello is awesome

  • All went very well, especially considering the limits of telehealth, due to the pandemic!!

  • I didn’t get to actually see the doctor but she was very helpful & caring during my telecall!!

  • Experience was great, no complaints or changes

  • Dr. Mello is a caring and compassionate provider. She always takes time to listen to me, which is very important.

  • Dr Mello is excellent in every way. The physical facility in Fall River gives me the creeps. This last visit was a telephone session but I have reservations about recommending anyone to go to the physical location.

  • No matter if I go into the office or by phone they are always pleasant and courteous. The doctor is always helpful with my condition.

  • The office was very good. You contacting me and listening to me. And then when they ask me questions, I answered them and then in a very timely manner and then when the doctor called me back, she listened to all my questions and you know recommended me doing what I needed to do and she's very good.

  • Only was running late with appointments because the flu scare Always on time otherwise

  • Always feel like I'm at the office much longer than necessary. Lots of waiting around. Dr. Mello does listen and advise well though.

  • Check in & check out could use customer service training. Nurse & Dr. are awesone. Lab awesome, also!!

  • Everyone was patient,attentive and friendly

  • Dr. Mellow was extremely solicitous and concerned and listened and we were very, very, happy with how she handled it.

  • Very sweet-took her time -addressed any questions good visit

  • Great doctor. Glad I switched to Dr. Mello. Well informed and caring.

  • Dr Mello is excellent...kind, compassionate, listens to my concerns, and offers multiple treatment options.

  • No complaints. Everyone did their job professionally and with a pleasant attitude.

  • My care provider is very nice and I feel like she truly cares

  • Everything is up to par so far

  • Visit was very good.. time spent waiting for doctor a little long..

  • Dr Mello is just so kind. She always treats me with respect and never makes me feel beneath myself. Not all doctors are like that. Simple respect, I wish more doctors followed suit

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.