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Urgent Care

Erika Mello, DO

4.7 out of 5 (163 Ratings)

Specialties:

Internal Medicine / Primary Care

About Erika Mello

Dr. Mello earned her bachelor’s degree at Oberlin College in Ohio. She earned her medical degree from Rowan School of Osteopathic Medicine in New Jersey and completed her residency at the University of Connecticut in internal medicine.

Dr. Mello is a board certified in internal medicine primary care physician and has over 12 years of experience. Her experience includes both rural and metropolitan medicine, and inpatient and outpatient care. Dr. Mello is certified in Medical Acupuncture, has training in osteopathic manipulation and knowledge of alternative therapies, supplementing her western medicine education.

She is a member of the American Board of Internal Medicine and the New England Society of Medical Acupuncture.

Locations

Erika practices at the following locations:

Southcoast Physicians Group Family Medicine

1565 North Main Street Suite 306
Fall River, MA 02720

P: 508-973-9500

Get Directions 41.7215674 -71.14489079999998

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.7
4.7
4.8
4.8

Patient Comments (38)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • My answers explain it all.. they are the best !!

  • Everything

  • Everything wass ok

  • Dr Mello was great wish I had her as my primary

  • I just recently switched from [Name] [Name] to South Coast. I have no complaints so far. Everyone has listened to my concerns and lead me in the direction to find answers.

  • She listened to my concerns and helped me come up with a plan as to how to move forward.

  • Dr Mello and staff are wonderful and very informed of my health, thank you

  • Allowed ample time to discuss my medical issues.

  • Very happy. "0" complaints.

  • Went well

  • Love this office! Professional, clean, runs smoothly, friendly and compassionate! Thankful for all the staff there!

  • A larger sign outside that can be read from the car instead of a small one taped to the door would be helpful for covid safe check ins.

  • See me more promptly.

  • Use white noise makers so that there is privacy. You can hear everything that is being said in the adjacent room.

  • I always have a great experience with Doctor MELLO and the office staff. Truly, they are all very friendly and caring people. I feel respected and listened to in regards to my health and concerns.

  • My Doctor is imagining. Her Medical Assistant is very good too. The office is always very clean. Everyone in the office is very nice and friendly.

  • Would have preferred FaceTime with the doctor

  • Keep it up. Great work.

  • The doctor and nurse were caring and thorough.

  • Everything and everyone was great!

  • Dr Mello took the time too review my records and go over everything needed. Everyone was so courteous and helpful. Great doctor and staff.

  • I thought it went well

  • I was very pleased with the care, courteous, and answered my questions thoroughly.

  • All staff was kind and courteous.

  • This was only my first visit, so it's hard to give advice since it's new to me. I was satisfied so far.

  • This provider (and office) kept my safety (and others) in mind during this COVID 19 crisis - I very much appreciate this. This provider chatted about my last visit and how things progressed between then and now before proceeding with this visit - a nice continuity of care! She chatted about a variety of options before deciding on one - I appreciate this level of care.

  • I felt very comfortable with every aspect of my visit. Everyone was very polite & attentive to my needs.

  • Very caring and professional.

  • Good visit, good exchange of info. All those I talked with provided exceptional service.

  • From the office staff to the nurse who asked me the preliminary questions to my actual doctor, everyone I interacted with for my appointment was extremely kind, thoughtful, helpful & informative. Because of the strict safety practices in place & adhered to at my doctors office/clinic, I also felt safe & protected from Covid 19. Excellent experience!

  • I would like the MA to be on video also.

  • Dr. Erika Mello is a fantastic doctor. She was easy to talk to and she answered all of my questions and she's very well educated and take the time she has patience. And I like her as a doctor very very much.

  • I felt they were careful of my safety with this virus. Also wanting to know if I need help getting food, my prescriptions showed me that they care. Very happy with Erika Mello and her staff.

  • I am satisfied

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.