Practicing at the following locations:
Southcoast Physicians Group Family Medicine
1030 President Avenue Suite 1004
Fall River, MA 02720
P: 508-973-9600Get Directions 41.71413709999999 -71.13876849999997
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Patient Comments (10)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
I was seen in timely fashion provider were kind and efficient clear with direction of my care
Gave me an impromptu office appointment when I called & followed it by an immediate xray for my neck pain. Also I was immediately diagnosed with Influenza B Ag. Also gave me a medical prescription for Baclofen which is helping me feel better.
From the front desk to the provider everyone was very caring.
Erika is the best, she always has a health game plan for me. My wait for my appointment is always minimal.
Everything was very smooth. I like the app that you can use on your phone with the My Chart. Made everything very simple. I like the text reminder that I have an appointment. It's easy to keep track of things. Everybody in the office was great. I checked in and I was there for less than 4 minutes. I got seen right away. Erika is fantastic. She truly understood where I'm coming from, what I would like to do, and I feel she's a great partner in my health care. Everyone in the office was wonderful. Very helpful. Everybody was happy. I highly recommend this doctor's office and I'm very, very blessed I found them and happy that I get to keep going back*
The staff care! Is there anything else?
There are no words that I could say to this medical group, they were extremely helpful to me great care ..
Doctor listened carefully, was non-alarmist, and thorough. Support staff was friendly/patient.
Everyone was friendly and helpful. They were all very attentive and did not really have to wait.
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.