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Practicing at the following locations:

Southcoast Physicians Group Family Medicine

1030 President Avenue Suite 1004
Fall River, MA 02720

P: 508-973-9600

Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.8
5

Patient Comments (42)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • It's alway great from this provider to cover for my Doctor. She is always professional, caring and listens. She is excellent.

  • Espindle was outstanding. Very, very understanding, helpful knowledgeable. I give it the highest recommendation.

  • Seen on time,staff friendly and "smiling",medical assistant very aware of prescriptions am taking and very courteous,Erica very knowledgeable and listened to me.in fact , sorry I don't remember his name but feel he is an a plus to the office.

  • Very good.

  • My provider was supportive, knowledgeable and caring

  • Friendly and professional

  • Did not wait long. great staff from check in to check out.

  • Erika is thorough and very professional and answered all my questions. I enjoyed having her. Thank you.

  • Seen in timely manner is very important. And listened to concerns and ordered appropriate tests.

  • Seeing me on time

  • I am really impressed with the staff and concern for my health at this office ! They are all amazing!! So nice to find people who genuinely care!!

  • Today was a great visit staff was very friendly and courteous. I was seen in a timely manner and my concerns were addressed.

  • Nothing to add been going here over 10 yrs always great service

  • This was my first visit with Erika and her caring professionalism was amazing, she listen and spoke to me about all my concerns….I recommend her highly

  • helpful , concerned and reactive.

  • Professional, prompt, informative

  • Erika spindle is a God sent practitioner. She asked all the right questions her recommendations were right on, the very next day I was feeling much better. I am continuing to improve every day. Thank you to Erika and a wonderful staff.

  • The things that were done well, is that I called and everybody was organized. It was safe. I was taken right away, I was able to ask questions, Erika spent time with me to make sure that all the questions were answered and I understood and overall it was a really great experience.

  • Always a positive experience with doc Salter and company.

  • nothing to complaine about

  • Yes, I saw Erika and her nurse [Name] we're both very nice, very knowledgeable, very helpful, I've seen EriKa before I really like her. She's very intelligent so there's nothing bad I could say about my experience.

  • I was always very well to me she treated me, respect you listen to me she will advise you that. I very appreciate it. I'm very much so I have it does. It is very, very wonderful job and I do recommend hurt anybody, looking for almost Fitness, general practitioner. See you very well. So close and every good time.

  • Excellent

  • Everyone was very polite, patient and respectful.

  • Erika Espindle is an excellent NP! I was extremely pleased with my doctor visit.She is not only a great NP, but she really cares, listens,and she is very,very thorough! I would definitely recommend her to someone that I know! Also, as lousy as I felt physically, when I left her office, I felt calmer, more hopeful, and more positive!!!

  • Erika is always so friendly and knowledgeable. We remembers me and my health issues and that makes me feel like more then just a patient. She is so caring and personable.

  • Went over everything and the plan of action to find out what is wrong. Sent me to Charlton right away to have tests done. Gave me the results right away. Excellent

  • Made me feel comfortable, friendly conversations

  • All around I was happy with the way I was treated and the professionalism in the office.

  • You did everything right everything was fine there they asked the questions that made sure it was okay you know I was hurting they were very sympathetic towards me and he listening very very good I'm very happy with the place I'm not going anywhere else and I will definitely recommend Tuesday to anyone who asked for a place to go by [Name] how the doctors are and how nice they are and pleasant and how they listen to you and and the nurses nurse patricians everybody listens to you in the office it's a very nice place to be into it's very comfortable and very pleasant thank you

  • Very satisfied

  • More access to my doctor when needed

  • Erika was as thorough as she could be not knowing what's really bothering me how to express it, but she did order lab work, which I have just found out on my chart that it was in and she's followed through to have a couple of other tests performed. So I think she was very thorough and when we finished the other test, then we might have more answers to why I am feeling like I do and I will follow up afterwards on March 7th, unless I need to see Dr. [Name] before then. Okay. Thank you.

  • I could not get through to the office to make an appointment. After calling two times and being put on hold for 30 minutes before the call was dropped I sent a message to my doctor asking for an appointment. Also, when I was seen I waited in the room for over 20 mins waiting for the nurse practitioner. When she came she asked if a student could examine me and she left the room. I do not mind being examined by a student for learning purposes, however my time is valuable too. When the student was done the nurse returned to the room and asked the exact same questions. The student should examine while I wait or the nurse should stay in the room observing.

  • Excellent service, attitude and professionalism. Love these ppl and will remain a patient for the foreseeable future.

  • Very attention Explaining all my questions Very friendly staff

  • The staff in all areas, at all levels are kind, observant and caring. Best health care providers I have ever had!

  • erika is very professional and listens to the patient.

  • My visit was very informative and helpful

  • Listen very well to us

  • She paid attention

  • I've never had any problems with this provider they are caring and will go beyond to make me feel comfortable I find them very pleasant and can ask anything without question!!

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.