Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Family Medicine

    1030 President Avenue Suite 1004
    Fall River, MA 02720

    P: 508-973-9600

    Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.8
5

Patient Comments (34)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • The staff care! Is there anything else?

  • There are no words that I could say to this medical group, they were extremely helpful to me great care ..

  • Doctor listened carefully, was non-alarmist, and thorough. Support staff was friendly/patient.

  • Everyone was friendly and helpful. They were all very attentive and did not really have to wait.

  • Excellent Service!

  • It was ok, thank you.

  • It's alway great from this provider to cover for my Doctor. She is always professional, caring and listens. She is excellent.

  • Espindle was outstanding. Very, very understanding, helpful knowledgeable. I give it the highest recommendation.

  • Seen on time,staff friendly and "smiling",medical assistant very aware of prescriptions am taking and very courteous,Erica very knowledgeable and listened to me.in fact , sorry I don't remember his name but feel he is an a plus to the office.

  • Very good.

  • My provider was supportive, knowledgeable and caring

  • Friendly and professional

  • Did not wait long. great staff from check in to check out.

  • Erika is thorough and very professional and answered all my questions. I enjoyed having her. Thank you.

  • Seen in timely manner is very important. And listened to concerns and ordered appropriate tests.

  • Seeing me on time

  • I am really impressed with the staff and concern for my health at this office ! They are all amazing!! So nice to find people who genuinely care!!

  • Today was a great visit staff was very friendly and courteous. I was seen in a timely manner and my concerns were addressed.

  • Nothing to add been going here over 10 yrs always great service

  • This was my first visit with Erika and her caring professionalism was amazing, she listen and spoke to me about all my concerns….I recommend her highly

  • helpful , concerned and reactive.

  • Professional, prompt, informative

  • Erika spindle is a God sent practitioner. She asked all the right questions her recommendations were right on, the very next day I was feeling much better. I am continuing to improve every day. Thank you to Erika and a wonderful staff.

  • The things that were done well, is that I called and everybody was organized. It was safe. I was taken right away, I was able to ask questions, Erika spent time with me to make sure that all the questions were answered and I understood and overall it was a really great experience.

  • Always a positive experience with doc Salter and company.

  • nothing to complaine about

  • Yes, I saw Erika and her nurse [Name] we're both very nice, very knowledgeable, very helpful, I've seen EriKa before I really like her. She's very intelligent so there's nothing bad I could say about my experience.

  • I was always very well to me she treated me, respect you listen to me she will advise you that. I very appreciate it. I'm very much so I have it does. It is very, very wonderful job and I do recommend hurt anybody, looking for almost Fitness, general practitioner. See you very well. So close and every good time.

  • Excellent

  • Everyone was very polite, patient and respectful.

  • Erika Espindle is an excellent NP! I was extremely pleased with my doctor visit.She is not only a great NP, but she really cares, listens,and she is very,very thorough! I would definitely recommend her to someone that I know! Also, as lousy as I felt physically, when I left her office, I felt calmer, more hopeful, and more positive!!!

  • Erika is always so friendly and knowledgeable. We remembers me and my health issues and that makes me feel like more then just a patient. She is so caring and personable.

  • Went over everything and the plan of action to find out what is wrong. Sent me to Charlton right away to have tests done. Gave me the results right away. Excellent

  • Made me feel comfortable, friendly conversations

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.