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Practicing at the following locations:

Southcoast Physicians Group Family Medicine

1030 President Avenue Suite 1004
Fall River, MA 02720

P: 508-973-9600

Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.8
5

Patient Comments (31)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • You did everything right everything was fine there they asked the questions that made sure it was okay you know I was hurting they were very sympathetic towards me and he listening very very good I'm very happy with the place I'm not going anywhere else and I will definitely recommend Tuesday to anyone who asked for a place to go by [Name] how the doctors are and how nice they are and pleasant and how they listen to you and and the nurses nurse patricians everybody listens to you in the office it's a very nice place to be into it's very comfortable and very pleasant thank you

  • Very satisfied

  • More access to my doctor when needed

  • Erika was as thorough as she could be not knowing what's really bothering me how to express it, but she did order lab work, which I have just found out on my chart that it was in and she's followed through to have a couple of other tests performed. So I think she was very thorough and when we finished the other test, then we might have more answers to why I am feeling like I do and I will follow up afterwards on March 7th, unless I need to see Dr. [Name] before then. Okay. Thank you.

  • I could not get through to the office to make an appointment. After calling two times and being put on hold for 30 minutes before the call was dropped I sent a message to my doctor asking for an appointment. Also, when I was seen I waited in the room for over 20 mins waiting for the nurse practitioner. When she came she asked if a student could examine me and she left the room. I do not mind being examined by a student for learning purposes, however my time is valuable too. When the student was done the nurse returned to the room and asked the exact same questions. The student should examine while I wait or the nurse should stay in the room observing.

  • Excellent service, attitude and professionalism. Love these ppl and will remain a patient for the foreseeable future.

  • Very attention Explaining all my questions Very friendly staff

  • The staff in all areas, at all levels are kind, observant and caring. Best health care providers I have ever had!

  • erika is very professional and listens to the patient.

  • My visit was very informative and helpful

  • Listen very well to us

  • She paid attention

  • I've never had any problems with this provider they are caring and will go beyond to make me feel comfortable I find them very pleasant and can ask anything without question!!

  • I was seen in a timely manner. Erika is always easy to talk to. And the nurse I saw first was very pleasant.

  • Very kind staff

  • Recommends the best solution for resolving my health issues

  • Erika E is outstanding.The office staff, checking in and out, was great.The med tech was very professional and pleasant.

  • Erika espindal you are great at your job and I appreciate you

  • Saw provider same day I need to and received treatment

  • The NP was very diligent in reviewing my history and asking questions about my existing complaint. She was through in the examination of the problem area to be sure the prescription would help relive the pain. She reviewed past use of the medication to make sure it had been long enough between prescriptions.

  • This was my first visit to this practice as my primary care. Physician has retired. So Erika was my first experience in the practice along with the nurse who took my vitals, prior to personally took my vitals prior to did a very good job, and was very hospitalital , and it was appreciated. Erika. I thought was terrific, very thorough very caring, and I would go back in a heartbeat, and there's always preparations when you're making changes. This helps to welcome me, when I see the doctor for the first time next month. Thank you. Bye. Bye.

  • I was very satisfied.

  • I was treated by Erika in Dr. [Name] office. She is always thorough and highly professional.

  • Erica the nurse practitioner is excellent, caring and the staff is great as well. That the reason why I live in another city but I don't mind driving because I know that I'm in good hands.

  • Always caring , good service, I would of preferred an office visit but understand why they wanted a Tele visit .

  • It was a good visit, my questions were answered about the lump on my shoulder.I was sorry that there wasn't more answers about my cramping.I am also sorry that the secretary was not able to reach the neurologist's office to make an appointment for me. That wasn't her fault, however.

  • Erika always listens, is thorough in her assessment and does not rush through the visit

  • THE STAFF TREATED ME VERY GOOD

  • I love Erika. Shes very down to earth.

  • I had a wonderful experience, I think that you didn't maybe it didn't register, but first the last numbers about how Erica was very informative, and very professional. And she you know made me feel very comfortable, and welcome and I left there feeling I was well taken care of and then she knew what my story was, so I would like to correct that, if I was incorrect and otherwise I do enjoy going to that practice. Thank you. Bye.

  • Very good appointment. Thank you.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.