Practicing at the following locations:
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Patient Comments (12)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
The staff are very very friendly, and the so are the drs
He was attentive and explained everything to me so I understood. Thank you
Always very comfortable with providers. They are very knowledgeable and make you feel at ease.
Very professional and I got in on time.Great experience
I was informed by phone that the provider was running behind schedule . In the end my appointment was changed to the following day. Each provider has been remarkable . Ty
answered questions and was very easy to talk to
Took me longer to walk to the exam room than I spent with the provider! He read my xray report & ordered a MRI..offered nothing to help relieve the discomfort of arthritis. What was the purpose of the visit?
I am pleased with the way the staff handled the visit. They all displayed the more than medicine behavior. I have no complaints.
My experience could not have been improved upon.
They were prompt seeing me, but the medical professional appeared to be under a time constraint and came in and left within five minutes and did not appear to be paying attention
Made an appointment very quickly knowing I was experiencing pain, listened to my issues with a full knowledge of my medical background
Aaron Novy was very polite, patient and a good listener. I would highly recommend him. He seems to put the patient first, and that's what matters most.
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.