Southcoast

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Locations

Practicing at the following locations:

Southcoast Physicians Group Neurosurgery

235 Hanover Street, #2
Fall River, MA 02720

P: 508-973-7782

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Southcoast Physicians Group Neurosurgery

480 Hawthorn Street
Dartmouth, MA 02747

P: 508-973-9150

Get Directions 41.625282 -70.9559079

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.4
4.4
4.4
5

Patient Comments (10)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Very good service. Happy with the... with the way they handled me. Very good people. Thank you.

  • Answered all my questions and explained so l could understand well.

  • Wait time was unusually long this visit..

  • He made eye contact, was engaged in conversation with me, showed me the screen from my MRI pointing out the issues I have with my back. Per my request, he brought in my doctor that I've seen before, Dr.[Name]. I asked him some questions about my current state and if PT would help. He said that it didn't help me before. Surgery to file down the L2 and L3 that are pinching my nerves will help with my pain.

  • Listen to the patient. Explain what has happened and why. This experience has not gone so well.

  • Wow, excellent care and info, took his time , explained what to expect with recovery and options , explained xray. Pleasant and easy to talk to.

  • The office staff were very prompt in my checking and out. They were also polite and knowledgeable.The PA was great and very gentle in taking out my 32 staples.

  • It would be more helpful for the provider to have reviewed the history more. It's not a personal thing. It's across the board the people... providers just don't seem to do this and it's not that helpful.

  • Explained everything well

  • Other being 45 minutes behind, everything was fine.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.