Locations
Practicing at the following locations:
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Southcoast Physicians Group Neurosurgery
235 Hanover Street, #2
Fall River, MA 02720P: 508-973-7782
Get Directions -
Southcoast Physicians Group Neurosurgery
480 Hawthorn Street
Dartmouth, MA 02747P: 508-973-9150
Get Directions 41.625282 -70.9559079
Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (35)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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The visit was met in a timely manner and provided solutions
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Very pleased with the care at Tobey for OP surgery & the follow up at the doctors office
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Everyone in the office were very friendly and respectful . Appointment was in a timely manner and the staff were informative on questions i asked . Office was clean and decorated nice for the valentines day holiday coming up next .
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AAron is patient and thorough, and always makes sure my questions are answered. I appreciate his time and care.
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Everyone is so polite, so courteous, so attentive, and very alert and everything else. It makes you feel comfortable to talk about anything. They understand and explain everything, and they've been a blessing, and I thank you very much.
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That's great. I had an MRI today done at Shields MRI in Dartmouth. And almost unbelievably, the result had already been sent over to Aaron Novy at South Coast Neurosurgery. He knew all about it. He looked up the screen and now he coordinated x-rays and further appointments with the specialist. So excellent job all around, folks. Excellent job.
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Dr. Novy is always supportive in my care, whether it's a follow-up from surgery or continued care. He explains and shows me test results, if any, and we discuss the next steps, if any. All of the staff I see or speak to in neurosurgery are always attentive and kind. I've had many people ask why I don't go to Boston for my medical care. Why would I, when I am receiving such good care close to home?
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The provider was very polite and answered my questions.
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Great listener and answered all my questions. Very thorough.
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Aaron is very empathetic and caring and listens to the patient. And Dr. [Name] he's an excellent surgeon.
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Dr Novyu00A0is very professional. He explained everything I needed to know about my condition and showed me the picture of my catscan on the computer.
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Very helpful. Talked to me, showed me that they cared and wanted to help me. Was looking after what my problem was. They did a great job.
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Aaron's great. Makes me feel comfortable. Explains things clearly and in a manner that is easy to understand. Ask permission to touch me for examination, explaining where and why physical contact was needed. Aaron is an excellent provider.
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Everything went smoothly
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Everyone was great. As usual my visitwas excellent
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Met with Aaron Novy, PA. - very knowledgable & informative - patient, never felt rushed - discussed all options - very positive experience
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This was my first time seeing this doctor to find out results of my MRI ordered from a different doctor but he explained everything to me. Certain things that I was worried about or didn't understand he explained them to me which was great because a lot of doctors that I have seen in the past pretty much just tell you the results or what needs to be done but they don't want to hear what you have to say or what you're worried about or concerned and just doctor took the time to explain everything to me and reassure me like I said doctors that I have seen in the past don't do that when you try to talk to them it's pretty much they tell you what you want to hear just to get you out of there
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I was seen in a timely manner as usual. Staff is extremely knowledgeable and explains solutions in an easy to understand way.
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Aaron was wonderful & staff was courteous
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Listens to all my concerns.
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Concise and to the point
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Great Experience! No need for improvement.
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Kind Pleasant Informed Professional Friendly Thorough Handsome to boot!!!!!!!
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My condition was fully explained and all of my options were also fully explained. I appreciate the compassion as well as the professionalism demonstrated.
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I felt I was actually listened to during this visit.
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The doctor explained everything very and very well.
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This provider was exceptional at communicating to us the inner workings of my surgery and not only did he answer all our questions clearly, but also advised us on issues of care very pertinent to my particular post-surgery experience. Hats off to this guy.
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Very personable and knowledgeable
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The front desk was very polite. My provider took me on time. He showed me my x-ray & explained it to me. He is the 1st provider in years who wanted to figure out with a future appointment for an MRI. I have had back pain almost all my life. I really enjoyed my visit today
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Aaron Novy has been great with trying to help me with my backpain after auto accident and fighting insurance company to get me a much needed tens unit,and for MRI.
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Aaron was kind and conscientious. He listened and advised. Looking forward to having mri and follow up with the office. Staff was extremely courteous.
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I was seen quickly and am satisfied with the next step in solving my pain.
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The health care provider was very detail oriented even though my visit was scheduled to be a "short follow up". All went very well. He informed me to call the office if I needed additional treatment in the future.
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Explained my recovery
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PA Novy had inclusive body language and direct eye contact. I felt as though we developed a care plan together! He asked for feedback like "how does that sound?". This is so important in a world that is becoming less personal and more technological. Keep up the fabulous work Mr. Novy!!!
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.