Locations
1030 President Ave.
Suite 110
Fall River, MA
02720
Suite 110
Fall River, MA
02720
Insurance
Southcoast Health accepts most major insurance plans. Call the Southcoast Health patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Ratings & Reviews
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
Patient Comments (42)
Questions were explained in terms that made me comfortable. And was told things o should have known but didn't before. Which I appreciate…
I loved that I was able to go directly downstairs to have blood drawn. That process was also quick and easy. This was my first visit with this Dr. and I didn't love that the Dr. wore a mask. It's awkward when you can't see a face, but since it's flu season, I won't let it impact my opinion of her. Parking in the front is a bit rough, I'll try the back next time. Overall, I'm very happy with this location and Southcoast Health in general.
Everything went well, I can't thing of anything that would have approved my experience.
From check in to check out the entire process was quick and smooth. I checked in, sat for a minute, was called in. I spoke with the nurse, voiced my concerns. Then, NP Shannon came in and we had a good discussion of why I was in, what's been happening and she checked my stomach. She identified next steps I could take to identify what could be causing my problems.
On time, efficient office visit
More availability would be nice but overall my doctor and staff have always treated me with respect.
Respect is good service.
From the moment I walked into the office, I was warmly received by the woman at the check in desk. She promptly asked for my name and thanked me for completing my online assessment form and professionally processed me to the woman that took my vital signs and took me to the room for my meeting with the NO. She was courteous, knowledgeable and respectful throughout.
Shannon was kind, courteous and knowledgeable in her field. This was a 1st visit and I was made to feel comfortable.
Appointments on time, pleasant new exam rooms with space, neat and clean.Shannon is the best listener, she has compassion and wants to help. It has been a blessing to have her for my Dr.
This was my first visit with Shannon. I was very impressed with the time she took to understand my problem and the advice she gave me. She answered all questions and seemed to care about my well being. She motivated me to work on improving my health and gave suggestions on how to achieve this goal
Shannon was very informative answered all of my questions.
From the person who answered the phone to the nurse practitioner, everyone was polite and compassionate. It was like going from Alaska (my former provider) to the tropics. I am so relived to have found someone who listened and offered a possible solution.
attentive, knowledgeable, clear and respectful
Everyone was friendly but professional
Everything was well
She was very nice and professional discussing my colitis situation and doing a brief exam. I left feeling confident about today and the future .
Check in was easy, I was seen on time. Everyone in the office was polite, professional and respectful.
They answered all our concerns.
Love this office, to the desk attendants to the NP that cares for me, even the bloodwork staff is amazing, they always take care of my needs and most importantly my health.
Shannon is the best! She is very kind and knowledgeable. She makes you feel comfortable from the moment she walks in. I wish more providers were like her.
Comfortable experience. Everyone was very friendly and polite.
Prompt, professional office
Treated in a professional and respectful manner. Answered all my questions.
NP Ferreira does an excellent job in monitoring my issues and making sure that we keep up and stay ahead of them.
Provider listen closely to my concerns I appreciated that. But can help guide patients to a wellness program or a nutrients guide that can help move in the right directions to a heal gut!!
Shannonu00A0Ferreira NP is always listening to your concerns. She listens and make you feel comfortable with her replies and has a good patient rapport.
She was very helpful when she told me to take the pill at night because at night, the acid reflex was very bad when I got up in the morning. It was very painful. With taking the pill at night, it did help me. So I did call today to tell her.
Wonderful, professional and kind
Amazing organization within providers' various specialties
Seen promptly. Med changes were thoroughly explained. No waiting for follow-up appointment.
Very organized, good communication, excellent explanations
I am very happy with everyone in the office. They are always very pleasant.
Listened to my concernsAnswered all my questions Never felt rushed
Shannon is always attentive and very thorough. Answered all of my questions. Thank you.
No suggestion my visit couldn't have been better
Shannon had reviewed my file, as this was a first appointment. Asked pertinent questions and answered all of my concerns
Everyone listened to me and explained the procedure to me that I will be having.
Shannon was very thoughtful and I feel she truly listened and gave support and ideas on how to proceed with my current health concerns.
NP Shannon provided superior customer service. Great communication skills and highly professional!
On time, knowledgeable and pleasant!
Shannon was very attentive, listened carefully and made me feel like I was important
Everything was fine. I am elderly and had my sister with me and I got through it fine.
Shannon is good at listening. And giving suggestions that would help me.
My experience was excellent just looking forward to Truesdale updating the aesthetics of how outdated the building is in which has absolutely nothing or no bearing on the physicians and staff