Locations
191 Bedford Street
2nd Floor
Fall River, MA
02720
2nd Floor
Fall River, MA
02720
299 Faunce Corner Road
2nd Floor
North Dartmouth, MA
02747
2nd Floor
North Dartmouth, MA
02747
Insurance
Southcoast Health accepts most major insurance plans. Call the Southcoast Health patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Ratings & Reviews
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
Patient Comments (106)
I was treated promptly, professionally and respectfully.I am very satisfied with the staff at this office.
The provider cleaned out my ears and told me that my wax was not the cause of my vertigo. She was informational. And very relatable. Very nice. Thank you
Melissa is wonderful. Smart and personable. She explained everything and was up to date on my medical history. The audiologist who didmy hearing test was GREAT. I don't remember her name, but she was a total professional.
Organized and pleasant.
She was very easy to talk to. Very knowledgeable in her field. Listened to everything I had to say and gave me great information
I have been seeing Melissa for a number of years, and she is always knowledgeable, patient and kind. She is one of my favorite providers.
Everyone that I spoke with was very kind and caring. Melissa was the person who took care of me she explained everything that was going on with me and what she had to do in my visit excellent care glad I am a patient in their practice I will tell my friends or anyone who would they go I would tell them ent at 299 fauncer corner road number 1 in my book
Melissa is amazing!
They answered all my questions. They also explained everything to me. I felt very comfortable and definitely not rushed.
She is always knowledgeable and she and the staff are kind
Appointment was on time. Quick and efficient procedure.
Being blind,u00A0they were very kind and courteous in every way to accommodate my needs.
Melissa is a wonderful person, listening to my questions and answering on a manner that I can understand. She is a great asset to your office.
Melissa is THE BEST! She took extra time to answer a concern I had, making me feel as though I were her only patient. I'm sure she had a full schedule so it is greatly appreciated by me.
For the first time in a long time, through multiple visits at the ENT office, I actually felt heard. Melissa carrette took the time to really understand my bizarre symptoms. She took the time to listen and gave real logical answers. Best experience I've had there yet.
efficient knowledgeable kind caring
Checked in, waited only a couple minutes, was taken right in, melissa asked how things were with my health, took care of my ears, she's great! I'm glad a few years ago I just kinda picked her out of a list of ENT doctors,
My experience was professional and timely.
Everything/everyone was efficient and professional.
I always feel well cared for at this office. Everyone is friendly and knowledgeable, and I am seen in a timely manner.
Everything was just fine. Melissau00A0was especially attentive and knowledgeable about my medical problems. The audiologist was equally worthy of compliment.
The provider did an excellent job paying attention to my concerns and followed up with a test to check for my concerns about a straining voice at times.
Medical Staff are pleasant, efficient and thorough. Office staff are excellent!
Love this Wareham office bright,airy and efficient. Staff appear happy which makes them pleasant to patients!
The office team members werePolite and professional they maid my visit less stressful.
All was done well this is the reason I chose to return for the care I needed.My file was reviewed with no flaws. My last visit was discussed and asked if I was satisfied, my response was absolutely. I must continue to say mymedical health with regards to this visit was. Resolved with satisfaction.
I had a salivary gland biopsy. It was all explained well and I felt no pain at all. I felt that the provider took the time to listen to me and offered other tests for the future.
She was very polite and knowledgeable.
I didn't have to wait long and everyone that I was seen by was very nice and explained everything that I needed to know. I was very pleased.
Melissa PA, was excellent & understanding. She made me feel calm & that she would try any solutions possible, to help me. She was so much better than the male PA I have seen on my previous visits. [Name] my usual Audiologist, is fabulous! Always feel comfortable & encouraging , plus would try more than her BEST to fit me in when necessary. Thank you!
Dr. is very nice.
I'm very satisfied with everyone I talk to. Everybody seems to care. And that's what I like. I like people that care. I wonder if I really am, you know, what's wrong with me. I'm very happy. Thank you.
I really liked her. She put me at ease. Everything was great!!
This stuff were very courteous and helpful in all aspects.
Performed thorough exam and set up follow-up visits while I waited.
Mellissa was great as always. No complaints at all
The Medical Asst who did my intake was not friendly and seemed to have an attitude. I tried to have a conversation however she wasn't having it. The provider was awesome, as was all the other staff. Too bad that woman was the way she was.u00A0
The provider met and exceeded my expectations.
Melissa as wonderful. She listened to my concerns put me at ease and did an excellent job of explaining the procedure of injecting myself
I always get an appointment when needed. Melissa is very easy to talk to and explains everything in a way I understand. She is knowledgeable, professional and friendly!
Very timely, very polite, very kind with [Name] explained things well to me, mom, and very reassuring, very friendly.
Not being able to hear is as dibilitating to me as not being able to walk or pick something up. I wish I could have gotten an appointment sooner to get my treatment going ASAP.
Very considerate Good listener Explained medical info well Good planning Took the time toContinue follow up planned
The office staff and medical staff were very good.
When I arrived there, I was treated very well. I didn't have to wait long; they saw me right at my appointment time. The nurses, the assistants, and the technicians there are very professional. The doctor was very professional, very attentive, very cordial. And everything they offered me there, with the hearing machine and everything, I felt very good. I felt very good, and they are very professional, right on the mark.
Outstanding PA
Was seen very quickly. Made to feel comfortable with procedure . Explained everything !
The provider really listened to my concerns
She is the best because she listens to my concerns and always has a plan to correct my health. She is pleasant and always has a smile on her face. I don't experience anxiety when I walk into her practice. Thank you Melissa for being my #1 doctor!
Appointment was timely. All were very courteous. Melissa is great and thorough. Person doing the audio test was the best I ever had. Excellent care from all. But usually do anyways. Very good office to be a patient in !!!! 10 stars ??!!!!!
Prompt, knowledgeable, amiable and concerned
Melissa is always very caring and generous with her time. She explains things well and completely. She is a pleasure to deal with.
This provided was excellent in every way. She was efficient, knowledgeable, thorough and very sensitive to my needs.
I think my visit was very rushed by everyone. I think the, you know, when you sign in and when you, before you leave, the people there are not very friendly, they're kind of rude. So I think that spending more time with the patient would be well advised.
Melissa is a professional. She shows empathy when listening to my concerns and offers solutions that are reasonable and practical. She is very knowledgeable yet speaks in terms that I can understand. I rely on her expertise and look forward to my yearly visit.
Always there for us.
Very courteous
The doctor knew my history. She was informed. I felt like she actually knew me.
Melissa was excellent. Very professional, compassionate and knowledgeable.
Melissa at ENT is awesome!!
Each appointment I ve had was handled with the utmost professionalism, and courtesy. I found the care provided by, PA Melissa and Dr [Name]to me, is beyond exceptional, and comforting. Thank you
Melissa Carette is always excellent. She's very kind and nice and very competent. Thank you. My name's [Name][Name].
Melissa is very thorough and gentle. She is personable, treats me with kindness and is obviously very talented. I am fortunate to have her as one of my health care providers.
No complains. So far, we understand each other.
Melissa always makes me know I am heard, is clear about explaining what I need to know, and has an excellent bedside manner to boot!
Every thing was done well
Everything was done in a timely matter but they need to let the reason why they are giving your meds and antibiotics for.
On time service, very personal and professional! Explained each step and made sure you understood!
I was able to get an appointment quickly and the appointment itself was also quick and took care of my problem.
She listened and provided next steps
They were very professional did not have to wait long everyone was pleasant
The doctor treated us with respect and was very professional. Her interest in the reason for our visit was evident. She lovingly took the time to make sure we understood everything. Everyone was kind and professional. And we are very grateful for the excellent service we received. Thank you.
Everyone was polite and helpful. Provider knew health history and was aware of any issues. Provider was knowledgeable and attentive. Would definitely recommend.
Melissa was great with my sister [Name]
Timely. Proficient. Caring.
Everyone is very nice. Listens! Smiles.
They work as a team and get the job done. It was quick and easy. They listen to you even when I went a little off topic.
Always have been impressed by this office and the attention they give me
Everything went well , no issues.
Everyone was kind and professional. They were caring and made me feel comfortable. Both the NP and Audiologist explained things very well. I thank them both and the operations staff, they were also helpful and kind. :-)
Wait time was just a little longer than expected, but beyond that my experience there was great.
The wait for the audiologist was 35 minutes. Other than that, it was all good.
staff knowledgeable and kind
I was seen in a timely and courteous manner.
Front desk staff were very courteous and prompt. The provider was on time and showed up with a smile.
This was a very thorough, well explained appointment. I received so much information and clarity. Very friendly and helpful staff.
Took 3 months to be seen. No earlier appointments available. Was very disappointed that after waiting three months that I have to use a list of outside providers for a hearing aid due the office switching the hearing aid system being used. Advanced notice would have been appreciated.
Melissa has always been helpful and takes the time to address any questions I have had and sets up a plan for any issues that I have experienced. She is a top-notch health care provider.
Melissa remembered my ear itching problem I had last ear and prescribed a cream to help with it. She listened to all my concerns about CPAP.
Everyone was kind and listened to my concerns. The doctor was very patient and explained everything she was doing to me. I feel I have received outstanding service from her and feel confident seeing her again.
Professionals are excellent. However, front desk and especially checkout person leave a lot to be desired. Ugh!
From check in to check out, all was efficient. The provider was informative and able to offer options. She was great!
She listened to my concerns and answered all my questions and was very understanding
Nothing could be improved.
The provider was very knowledgeable and able to answer my questions regarding my chronic hearing problems
My time and my health are important. And they get that.
Excellent and caring professionals.Very short wait time; I was seen within minutes.
Melissa carrette is amazing, kind and thoughtful and though she deserves a raise and a 10 out 10 review
Had ear wax removed today. Melissa recommended I go to a 2y removal cycle, which I really appreciated. She was honest.
Everyone in this healthcare facility is always super-nice, and I especially like [Name]. [Name] and Melissa Carrette.
I had a constant cough for 16 months and saw all kinds of specialist. She was the only one that figured it out.
the NP was very attentive , knowledgeable and I felt comfortable with her plan of treatment.
The appointment was great. The staff was courteous. It was fast. I was seen on time. However, from start of earache to time of appointment was 90 days away. I think this is unacceptable, and there should be more access to specialists than waiting 90 days with a bleeding ear. Thank you.
Everything perfect.
Keep up the great work. Excellent provider
From the time I arrived to the time I left all staff were very professional, courteous and very attentive and knowledgeable.