Locations
191 Bedford Street
2nd Floor
Fall River, MA
02720
2nd Floor
Fall River, MA
02720
299 Faunce Corner Road
2nd Floor
North Dartmouth, MA
02747
2nd Floor
North Dartmouth, MA
02747
Insurance
Southcoast Health accepts most major insurance plans. Call the Southcoast Health patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Ratings & Reviews
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
Patient Comments (37)
I had a salivary gland biopsy. It was all explained well and I felt no pain at all. I felt that the provider took the time to listen to me and offered other tests for the future.
She was very polite and knowledgeable.
I didn't have to wait long and everyone that I was seen by was very nice and explained everything that I needed to know. I was very pleased.
Melissa PA, was excellent & understanding. She made me feel calm & that she would try any solutions possible, to help me. She was so much better than the male PA I have seen on my previous visits. [Name] my usual Audiologist, is fabulous! Always feel comfortable & encouraging , plus would try more than her BEST to fit me in when necessary. Thank you!
Dr. is very nice.
I'm very satisfied with everyone I talk to. Everybody seems to care. And that's what I like. I like people that care. I wonder if I really am, you know, what's wrong with me. I'm very happy. Thank you.
I really liked her. She put me at ease. Everything was great!!
This stuff were very courteous and helpful in all aspects.
Performed thorough exam and set up follow-up visits while I waited.
Mellissa was great as always. No complaints at all
The provider met and exceeded my expectations.
Melissa as wonderful. She listened to my concerns put me at ease and did an excellent job of explaining the procedure of injecting myself
I always get an appointment when needed. Melissa is very easy to talk to and explains everything in a way I understand. She is knowledgeable, professional and friendly!
Very timely, very polite, very kind with [Name] explained things well to me, mom, and very reassuring, very friendly.
Everything went well and they were very respectful
I am extremely comfortable with the care that I receive from Melissa Carrette. She is always kind, gentle and sensitive with my care. She is always willing to listen to my concerns and provides excellent care 200% of the time. Melissa Carrette is a very valuable asset to Southcoast Health. Southcoast should be very proud to have this provider on staff.
I love Melissa; she is so good, and the staff at the office were wonderful.
She is very intelligent and extremely humble and helpful.
M y appointment was flawless. In the past year I had a painfully acute ear pain and I could not get an appointment. My provider gave me advice on being better able to be seen in a timely manor.
Nothing at this time.The provider listened.And made recommendations
Very courteous and knows my health needs. Great personalized attention. That is what I'm looking for in a doctor s visit. This office is always attentive to my needs. Top rated
Everyone was really nice and the wait time was reasonable.
Friendly staff, clean office, was early and taken early for appointment. The Doctor had all prior information needed that related to my appointment and pulled it up immediately to help me understand previous appointment. The previous appointment was 7 years ago.
Melissa and assistant demonstrated kindness, concern, and intellect.No need for improvement.Thank you.
She was courteous, knowledgeable and efficient
The doctor I saw was fantastic, I was very happy with my appointment and the services provided. Unfortunately it took 5 months before I got to see her. I was signed up on the cancellation list for a possible earlier date to see this specialist. I never received a call.
Melissa was very kind, very knowledgeable, very caring. She suggested things to me, was very informative, told me things that I did not know, and also gave me a printout. I thought she was excellent. Thank you.
Difficult to get appointment. Other than that, there were no problems. Everyone was pleasant and welcoming. Doctors assistant was very nice and spoke in a clear voice, easy to understand. Doctor was also very nice and explained every- thing . Will definitely recommend this place.
Melissa is great. She's friendly and attentive to my needs. The office staff are friendly as well.
I had 3 people to see in a row today and they were all on time and even early.
all was excellent
Melissa Carrette PA-C was professional in caring for my medical needs. She is knowledgeable and asked questions needed to make a recommendation. Highly recommended.
Melissa is a true professional.
The courtesy, the promptness, the time to listen and understand everything that is happening. Making sure all my questions where answered and letting me know all available things I can do to improve my situation. Dr Carrette is fabulous !
No long wait time. Both in the waiting room and in the exam room I was only waiting a few minutes. Provider is very friendly and willing to engage in conversation and questions about my health and treatment.
Friendly, knowledgeable, efficient
The check out customer service was extremely cold. No smile no empathy or emotion. Very uncomfortable. Check in was very kind and courteous.