Locations
1030 President Ave Suite 1001
Fall River, MA
02720
Fall River, MA
02720
Insurance
Southcoast Health accepts most major insurance plans. Call the Southcoast Health patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Ratings & Reviews
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
Patient Comments (68)
Provider was very thorough and helped with concerns
I really like Melanie a lot she's professional she's calm she listens. I think she's great.
All good! Very professional and friendly staff!
I visited the facility with UTI symptoms and notified the receptionist at check-in that I needed to use the restroom urgently. Almost immediately after sitting down in the waiting room, an aide called me in to collect a urine sample, allowing me to feel more at ease.
Excellence
Provider was excellent ...
Yes, [Name] [Name] I saw Melanie for the first time. She was very nice, very thorough. She ordered x-rays. She called me back in the afternoon and explained my x-rays to me and she gave me great quality care. And thank you.
I was very satisfied with the care which was given and look forward to the next visit . The provider addressed all of my needs and concerns
This doctor's 'suite' sets and exemplifies a gold standard for care and communication, from top to bottom! In my experience, there has never been a disturbing 'hiccup' in that standard of care in all the years I've been Dr. [Name] patient. Despite the power of technology, this staff is completely patient oriented in recording past and present medical history, while genuinely concerned about addressing new patient health concerns.
I am totally fine and satisfied with the timeline when I called for the appointment and professional support of my care I am also very happy with the nurse [Name] who took and gave me the appointment the next day ALL of the doctors and professionals are really wonderful I Will be there until God takes me home thank you
Melanie is one of the best providers in the Truesdale Building shes super helpful and i only ask for her for my visits
Excellent and through care
I think this office goes above and beyond to help their patients.
All staff was pleasant.
Everything was great and I feel much better today.
Yes, they do everything. They take care of me very well. If I need to see them, they put me in right away. They're great. The whole crew is great, from nurses to the doctors to the other nurses, you know, that helps the doctors and whatnot. They're all very good there. I've been going to them for a long time and they make me happy when I leave. And thank you very much for that.
Waited in the exam room for a long time. Provider said it was because she had to read my recent hospitalization records. Not sure why my surgeon insisted that I have this appointment with my primary care- I did not get anything of value out of it.
Hello, yes, this is [Name] [Name] You did a very good job explaining my health issues. I was very impressed with you. You're a great team. Thank you. Bye.
I had a bad fall that affected side of breast and bottom of foot and was given appointment quickly to see Melanie NP who is always alert, knowledgeable and pleasant. I had same treatment at Radiology and wonderfully polite knowledgeable office reps.
I was satisfied that they took me on the day I called. And helped me with what I needed.
She is very caring and down to earth. She listens to your concerns !
Melanie was thorough, caring, and just wonderful. My daughter was with me to understand what is now going on with my health. Melanie answered her ?'s and again very informative and caring!TY, Melanie!
Super care from these providers. Best of the best
Good prompt service.
Appointment was on time, She was very professional in all she was saying, and suggesting.
First visit here with Melanie and she was very good.
Melanie is always kind and patient . She listen carefully and explain things calmly. Happy to see her alywas
Melanie is wonderful and is an excellent nurse practitioner.
Everything was awesome. The Nurse practitioner was excellent. She addressed all of my problems and was able to help me with everything.
My appointment today was with Melanie Daignault and as always she was fantastic!! She is always compassionate personable and cares for your well being.Melanie is a huge asset to the Truesdale Clinic staff!!
Melanie is a wonderful nurse who always helps me out
I see no room for improvement I was treated very well by all concerned
Everything was fine. Staff is very courteous and friendly. I saw the nurse practitioner today, and was very happy with her as well.
They treat me with respect and professionalism and that's very important for me thank you keep the good work
She was very caring and listened to what I had to say.
Everything I needed
My doctor was not available so I saw the Nurse P and she was great
Totally satisfied with visit
It was an excellent experience. I was provided with excellent care and given exercises that would help with my injury . I also appreciate being seen in a timely manner and having things explained carefully as to how to managethe discomfort I was experiencing.Thank you.
Set me up with appointment right away, everyone I dealt with was professional and courteous. Great experience.
Melanie Daignault is a wonderful PA. She is very knowledgeable and listened to my concerns.
It was a good visit and I cannot think of anything more that could have made it better
Melanie was great! She listened to my concerns and was very helpful. She is an asset to southcoast
Everyone was very helpful in getting proper help concerning my health. Everything was done in a timely manner. Everyone was kind and professional. I find it important to have providers that can access my records and take the time to evaluate and decide next best practices. That is why I travel from Taunton to Fall River.
Everyone at the office was friendly and professional.
I met with the NP and she addressed all my needs.
Always professional and understanding.
I enjoy my physician n Southcoast Ames to care n provide great care
My visit went very well. Melanie listened
Everything was wonderful.
Follow up hospital and rehab stay. Provider was informed about both. Provided good advise she scheduled follow up visit.
Melanie Daignault NP was as always extremely professional and caring!! She always goes above and beyond!!
Your office has amazing people working there. They are always pleasant and respectful to your needs.
My time at the facility was great. My experience was great. From the second I was called in, the provider that was helping me, that took my weight, she was pleasant to speak to, as well as the practitioner, Melanie, nurse practitioner. She was great. She was very attentive. paid attention to my concerns, made some suggestions. And even the following day, she followed up with me regarding what my, what the test had, what the result was on the test, which was great. So now we currently have a goal. we're working on, and I will give our response by tomorrow.
She seemed very interested in my problem and offered a first step in trying to solving the problem.
Can't think of improvement. All was professional, courteous and thorough.
NP Melanie was friendly and thorough. Everyone in the office is pleasant as well.
The wait to see the provider was over a half hour. However, once seen, the provider was excellent.
Addressed all my needs.
Very attentive. Caring. Concerned
Melanie was wonderful. She was very patient with me. She answered all of my questions and she just made me feel very, very comfortable. So thank you.
The wait time was longer than usual.
Very caring and informative. Quickly ordered x-rays and bloodwork that would help inform a diagnosis.
All staff members were kind and caring. ??
Nurse practitioner Melanie is absolutely amazing. She has excellent bedside manner and really takes the time to hear her patients out.
Checked on my testing to prepare me for surgery for total knee replacement.
Melanie was so kind so professional and helped me with my problem
Yes, I am very impressed with the way they've been serving me. I am proud of the way the performance. I cannot even explain so good what they're doing. I really appreciate all the hard work they do. And I wish the nurses and the doctors the best. God bless everyone the best they can. Thank you.