Locations
480 Hawthorn Street
Dartmouth, MA
02747
Dartmouth, MA
02747
235 Hanover Street, Suite 205
Fall River, MA
02720
Fall River, MA
02720
Insurance
Southcoast Health accepts most major insurance plans. Call the Southcoast Health patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Ratings & Reviews
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
Patient Comments (22)
Aaron was a tentative listener & feel I received exactly the kind of attention/test I needed to help evaluate my concerns. He was A+. Great experience.
Friendly, informative and helpful!
I called 2 days ago asking if I could possibly see someone earlier than my scheduled appointment. I was given an appointment for today. Yesterday, I received a call from Aaron Novy's office informing me of a cancellation with him. I was thrilled and impressed by the efficiency of your staff.
The visit was met in a timely manner and provided solutions
Very pleased with the care at Tobey for OP surgery & the follow up at the doctors office
Everyone in the office were very friendly and respectful . Appointment was in a timely manner and the staff were informative on questions i asked . Office was clean and decorated nice for the valentines day holiday coming up next .
AAron is patient and thorough, and always makes sure my questions are answered. I appreciate his time and care.
Everyone is so polite, so courteous, so attentive, and very alert and everything else. It makes you feel comfortable to talk about anything. They understand and explain everything, and they've been a blessing, and I thank you very much.
That's great. I had an MRI today done at Shields MRI in Dartmouth. And almost unbelievably, the result had already been sent over to Aaron Novy at South Coast Neurosurgery. He knew all about it. He looked up the screen and now he coordinated x-rays and further appointments with the specialist. So excellent job all around, folks. Excellent job.
Dr. Novy is always supportive in my care, whether it's a follow-up from surgery or continued care. He explains and shows me test results, if any, and we discuss the next steps, if any. All of the staff I see or speak to in neurosurgery are always attentive and kind. I've had many people ask why I don't go to Boston for my medical care. Why would I, when I am receiving such good care close to home?
The provider was very polite and answered my questions.
Great listener and answered all my questions. Very thorough.
Aaron is very empathetic and caring and listens to the patient. And Dr. [Name] he's an excellent surgeon.
Dr Novyu00A0is very professional. He explained everything I needed to know about my condition and showed me the picture of my catscan on the computer.
Very helpful. Talked to me, showed me that they cared and wanted to help me. Was looking after what my problem was. They did a great job.
Aaron's great. Makes me feel comfortable. Explains things clearly and in a manner that is easy to understand. Ask permission to touch me for examination, explaining where and why physical contact was needed. Aaron is an excellent provider.
Everything went smoothly
Everyone was great. As usual my visitwas excellent
Met with Aaron Novy, PA. - very knowledgable & informative - patient, never felt rushed - discussed all options - very positive experience
This was my first time seeing this doctor to find out results of my MRI ordered from a different doctor but he explained everything to me. Certain things that I was worried about or didn't understand he explained them to me which was great because a lot of doctors that I have seen in the past pretty much just tell you the results or what needs to be done but they don't want to hear what you have to say or what you're worried about or concerned and just doctor took the time to explain everything to me and reassure me like I said doctors that I have seen in the past don't do that when you try to talk to them it's pretty much they tell you what you want to hear just to get you out of there
I was seen in a timely manner as usual. Staff is extremely knowledgeable and explains solutions in an easy to understand way.
Aaron was wonderful & staff was courteous