Locations
300 Hanover Street
Suite 1E
Fall River, MA
02720
Suite 1E
Fall River, MA
02720
100 Independence Drive
Suite 6
Hyannis, MA
02601
Suite 6
Hyannis, MA
02601
363 Highland Avenue
Fall River, MA
02720
Fall River, MA
02720
101 Page Street
New Bedford, MA
02740
New Bedford, MA
02740
43 High Street
Wareham, MA
02571
Wareham, MA
02571
Insurance
Southcoast Health accepts most major insurance plans. Call the Southcoast Health patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Ratings & Reviews
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
Patient Comments (52)
very approachable, knowledgeable and respectful
Staff members were so kind when scheduling an appointment- very empathetic.
Crystal is always very pleasant. She continually offers me new ideas to maintain good health, thank you!
Waited 15 minutes for the Dr..
I had a telehealth appointment. Which I love because my provider can see me just like in person. She knows my medical history & really cares about my Weightloss progress. She was impressed with how much I have changed on my food diet. That made me feel good. I absolutely love Southcoast.
The the appointment was appropriate and applicable to my health status. Medication has changed and the next appointment will be telehealth. I am well satisfied.
Crystal & staff are the best !
The wait time at 9am was already 45 minutes late.
Being very attentive to the concerns and engaged.
My only complaint is scheduling. Both times I've had to reschedule an appointment I was offered 2 choices: either the same provider but months out or a different provider but sooner. I'm thankful the providers all work together but consistency is nice too
I cannot say enough good things about Crystal. She's efficient and knowledgeable and always works with my needs.
She reviewed my meals what I ate in a m and lunch then explained the importance of me eating more protein and gave some examples band portion sizes I should be eating
Crystal always listens carefully to my concerns and addresses them accordingly.
The office staff was very nice and helpful. The Provider, as always, was very knowledgeable, easy to talk to, and encouraging.
Always on time and very efficient systems. Love Southcoast !
Right on time and very pleasant and easy to talk to
She was very informative about the things I needed to know.
Crystal is the absolute best. Super clear, concise and very approachable. I feel comfortable asking questions and she listens to me very closely. I came here from my providers in Cambridge, MA and I can't stress enough what a lovely experience it is to be here now. Thank you, Crystal!
Crystal is great! Down to earth on one's issues and how to address.
The scribes saw me on time and answered all my questions. Very professional and very pleasant.
Crystal is always very pleasant and helpful. Listens to me and makes suggestions as needed.Thank you.
I didn't realize that I was out of my medication. I called the office and they got me in the next day.
I was treated with respect. I was listened to and I did not feel like just another number. Crystal was thorough and made sure I had all the proper information on what I should be doing and addressed my concerns with my medication.
The staff was efficient and polite. Crysal was attentive and knowledgeable and answered all my questions.
NP Crystal OConnell was very professional and helpful.I am very pleased with the care I receive at the weight management clinic with SouthCoast Health Charlton. My outcomes are excellent which I attribute to the support and information from the care team at Charlton.
Just always nice and friendly and that helps when your working towards weight loss which is hard enough.
everything was great. everyone was friendly and helpful.
Everyone is really nice in the office but Crystal is the best provider. Every time I see her or talk to her, I'm grateful that the staff referred me to her after a really bad experience with another physician. I actually enjoy my visits and feel confident that I'm able to reach my goals after I speak with her.
During our visit she explained why I need certain foods how it affects my body. Addressed things in a way I truly understood her She really listened & cared about what I was asking & saying.
Crystal is awesome!! she is down to earth and listens to you. We need more Crystals! I always look forward to my appointment, no rushing, talks to you. She is just great!!
Good all around experience. Provider is clear and patient with me.
Very courteous, on time, very helpful.
I'm very satisfied with my doctor, and I will recommend her to anybody else. She's wonderful and very professional. Thank you. Have a good day.
Crystal is compassionate and straightforward about my health. I am very happy with her.
I'm very happy with Crystal. She listens to me. She helps me. She makes me feel like I'm somebody. I'm just very happy with her. She's very nice to deal with. She explains everything in detail. That I'm happy with. And she gave me a paper to go with. She's going to send me again in a few months. She's really wonderful to deal with. I'm very happy with her.
The entire team from the very start of my weight loss journey has been informative, supportive and has had a very speedy response time to any of my questions & concerns .I would never have been successful in meeting my weight loss goals without this teams expertise , concern for my personal well being and care.I am completely satisfied as well as very grateful . I have reached my goal in a very healthy manner .
Great appointment. Crystal was very knowledgeable and helpful. She provided me with very helpful weight loss management tips.
From check-in to roaming to my visit with Crystal, everything went well. Crystal is very knowledgeable and patiently explains..
An exceptional provider, great communicator and problem solver. She asks the right questions, listens thoughtfully and provides supportive guidance.
She is a good listener and a very nice person
I was taken it in a good time and everyone was so nice to me.
Crystal is awesome. She listens to my concerns and understands me. I'm hoping to be able to continue with my visits
NP OConnell was very encouraging and helpful with directions for my continued weight loss success. She gave me examples of lengths of time to exercise and how often. After listening to my typical daily menu NP OConnell suggested specific options for better food choices. The expectations were clearly explained and I left my appointment with more tools to continue my health journey. I am very pleased with South Coast Weight Management clinic. Thank you!
I love the people at this practice. They are always easy to talk to, make you feel comfortable and I trust them.
I was an hour early & the staff got me right in. When checking out the receptionist was very kind, dedicated to me while she was helping me. My provider listens to me & also in MyChart she responds to my messages very quickly. I always have a good experience when I have an appointment. Thank u
Everyone from checkin to checkout were courteous, friendly, on their A game. Crystal was positive, thorough and encouraging. She is always a pleasure to see.
I was happy that I had the opportunity to have this appointment rescheduled. I had missed a prior appointment and at first was going to have to wait till September. This office put me on cancelion list and it ensure me that I could see a Dr plus continue my medication.
Everyone in the office was respectful. Crystal doesn't Offer advice or suggestions.She just asks if there is any questions. Nothing about what to expect or how meds work,sort of robotic.
The provider was very nice and understanding, and she listened to the updates regarding my health improving since I started seeing her.
On time. Listened. Easy to talk with
I'm happy with quick feedback and being seen promptly.
This is the most friendly and welcoming office. Everyone seems very happy to be working there.
Very friendly and pleasant to talk to was very comfortable
I love working with her.
On time, listened, provided good advice
Provider was great very knowledgeable and caring. She showed compassion and caring in my journey to reduce weight and my A1c and cared about how I felt and included my opinions in ongoing treatment plan. This is very important to me as I felt heard which is not always the case with some other providers.
The NPs and the office staff are always friendly and so easy to talk to. Crystal and [Name] the 2 nurse practitioners that I see are excellent!