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Locations

Practicing at the following locations:

Southcoast Physicians Group Gastroenterology

208 Mill Road Pod E
Fairhaven, MA 02719

P: 508-973-2661

Get Directions 41.6545118 -70.88430519999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.7
4.7
4.7
5

Patient Comments (50)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • The secretaries were really great. The PA want a procedure done very quickly and they worked their magic to get me squeezed in for the procedure the following week.

  • Mandy is an excellent practitioner. She is always pleasant, respectful with an assuring personality. I feel she listens to what i am stating which is reassuring

  • courtesy; knowledge about my records; time taken for evaluation and advice

  • She explained what was going on with me.

  • Everything was good, expect they didn't call for my appointment for the Coloscopy and endoscopy,,

  • Mandy is one of the best doctors I have ever had. Even though we haven't fixed my issues yet I know she is here to help

  • nice people

  • Treated kindly…everyone was helpful. Explained upcoming test well.

  • Professional, problem solving

  • NP LeBlanc is very friendly, thorough and informative. She's professional and made me feel like she cared about my health.

  • My telehealth appointment went well and we setup a plan for treatment and recovery for the health issues I've been having. I have really bad anxiety when it comes to health issues and doctors but I felt comfortable wspeaking with Mandy and she let me know everything we will be doing. I feel confident and reassured with southcoast professionals having my back.

  • Made appointments to my schedule. The NP listened. I feel my treatment was proactive.

  • Staff was warm, friendly, and efficient. The office was very well run. Mandy was very understanding and I felt very at ease. I would definitely recommend this office to anyone.

  • Excellent service again,Mandy and staff were excellent.The only problem would be the amount of time i got too wait for a day for a upper G.I were im having issue's but im im on the cancellation list so hopefully there is a opening soon because im sick anyways besides that e1 was excellent!

  • Very friendly staff and was seen quickly even after getting lost and being slightly late

  • Everything was fine.

  • She fully explain everything and listen carefully to me I have booked more appointments with her

  • Mandy, was very knowledgeable, earnest and professional. She covered every aspect of my past health history in layman's terms and explained differences in medications, symptoms, testing, etc.I feel comfortable with her assessments and look forward to my results. i would give her a "10+!"

  • I was not helped at all during this visit and after 4 months of waiting for this appointment I feel unheard and ignored. The visit note stated I was doing well. I'm extremely uncomfortable on a daily basis from GI symptoms. This makes me extremely anxious of having another bowel obstruction. I was told by my doctors I'm at a higher risk for this happening again. I will never attend another appointment with this provider. It was a waste of a copay and time .

  • Mandy Leblanc was kind and caring.She explained things well and didn't rush through the visit.

  • Explained my problem and what we will try to do to make the situation better.

  • I was very satisfied with Mandy LeBlanc and staff, however I was very dissatisfied with the Southcoast Lab facility at 208 Mill Rd. Although I was in the same building, seeing a Southcoast Physician who called for this immediate test as well as an X-ray (Which I did not need an appointment for), I was required to log on to My Chart to communicate with the lab while sitting in front of the lab! I ended up leaving 208 Mill Rd for 1-1/2 hrs and then come back for a lab test in a totally empty lab. I don't have a problem with the Lab requiring appointments for those traveling from other Southcoast offices, but an accommodation should be made for those seeing doctors within the building. There should be a way for the prescribing doctors office to arrange for a test immediately or within a short period of with the la. In either case, the lab and it's staff should have a better attitude toward patients.

  • I arrived and my appt had been canceled. I did not know this, however I was given an appt with another provider and was finished within the half hour.

  • Everything super good, they gave me an excellent treatment.

  • No need for improvement, My provider was, is and has always been a great Doctor and I would not change her for any other, she has always had great concerns and treats my conditions if they accor.

  • Welcoming and helpful staff and provider; very prompt scheduling

  • The doctor who saw me, I feel was amazing. She took the time ask me specific questions and also answered all my questions. I felt compassion.All desk clerks were kind as well.

  • Kudos to NP Mandy LeBlanc excellent in her diagnosis and what I need to do in the near future.

  • Had to wait quite a while for an appointment and wanted it to be with a Doctor but ended up only being with a NP !!!

  • I really like the way they work with me as a patient, the treatment was excellent by the health personnel from the moment I arrived until Dr. Mandy Leblanc treated me. I was able to communicate very well with them and they understood me well with the translator they use.

  • I was very comfortable in the office and Mandy Leblanc was, you know, very good about telling me and I understood what she were saying. Thank you.

  • Mandy was very easy to talk to and a very good in explaning things.

  • I waited 2 months for this appointment.

  • She spent plenty of time carefully explaining my test results and answering all my questions. I felt confident that we have a reasonable treatment plan in place.

  • Mandy listen's to me and makes me feel like she cares and she does, the girls in the office are awesome and I would recommend them to anyone I know

  • Promptly called for visit.

  • Answered all questions in terms we understood. Very informative

  • Hi. Mandy was very... informed about my care and what was ordered or what was needed. Talked to me, listened to me and made good plans, made goo sense, very professional and very nice to me now. Thank you.

  • Make appointments available in a reasonable timeframe not months away

  • Great staff and great experience.

  • Pleasant visit always enjoy talking with Mandy she is very informative regarding natural ways to deal with GI issues....

  • They were able to help me out with my health problems

  • After many telephone visits, I finally had an in-office visit, for which I I was greatly relieved. There is nothing like a personal visit with the doctor or nurse practitioner. Mandy LeBlanc was very attentive to my phone calls, but I was very glad to finally have a face-to-face consultation.

  • Very happy and thank you

  • Great experience all around.

  • Dr. Leblanc was very patient with me. She explained everything and she took the time to talk to me and was extremely thorough which is hard to find these days.

  • Yes,(INAUDIBLE) to care about me because I tried to let me that's why and I appreciate it.

  • The Southcoast provider took me right away even though I had just transferred from another provider. So far I am 100% satisfied with my experience.

  • Very pleased with time taken to listen to my comments on my past health issues and taken time to listen to my concerns. Whole experience was excellent for my first experience with Southcoast specialist.

  • Consistency a good experience. Paper towel dispensers don't work well and may be a germ magnet.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.