Southcoast

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Locations

Practicing at the following locations:

Southcoast Physicians Group Gastroenterology

208 Mill Road Pod E
Fairhaven, MA 02719

P: 508-973-2661

Get Directions 41.6545118 -70.88430519999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.7
4.7
4.7
5

Patient Comments (43)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Welcoming and helpful staff and provider; very prompt scheduling

  • The doctor who saw me, I feel was amazing. She took the time ask me specific questions and also answered all my questions. I felt compassion.All desk clerks were kind as well.

  • Kudos to NP Mandy LeBlanc excellent in her diagnosis and what I need to do in the near future.

  • Had to wait quite a while for an appointment and wanted it to be with a Doctor but ended up only being with a NP !!!

  • I really like the way they work with me as a patient, the treatment was excellent by the health personnel from the moment I arrived until Dr. Mandy Leblanc treated me. I was able to communicate very well with them and they understood me well with the translator they use.

  • I was very comfortable in the office and Mandy Leblanc was, you know, very good about telling me and I understood what she were saying. Thank you.

  • Mandy was very easy to talk to and a very good in explaning things.

  • I waited 2 months for this appointment.

  • She spent plenty of time carefully explaining my test results and answering all my questions. I felt confident that we have a reasonable treatment plan in place.

  • Mandy listen's to me and makes me feel like she cares and she does, the girls in the office are awesome and I would recommend them to anyone I know

  • Promptly called for visit.

  • Answered all questions in terms we understood. Very informative

  • Hi. Mandy was very... informed about my care and what was ordered or what was needed. Talked to me, listened to me and made good plans, made goo sense, very professional and very nice to me now. Thank you.

  • Make appointments available in a reasonable timeframe not months away

  • Great staff and great experience.

  • Pleasant visit always enjoy talking with Mandy she is very informative regarding natural ways to deal with GI issues....

  • They were able to help me out with my health problems

  • After many telephone visits, I finally had an in-office visit, for which I I was greatly relieved. There is nothing like a personal visit with the doctor or nurse practitioner. Mandy LeBlanc was very attentive to my phone calls, but I was very glad to finally have a face-to-face consultation.

  • Very happy and thank you

  • Great experience all around.

  • Dr. Leblanc was very patient with me. She explained everything and she took the time to talk to me and was extremely thorough which is hard to find these days.

  • Yes,(INAUDIBLE) to care about me because I tried to let me that's why and I appreciate it.

  • The Southcoast provider took me right away even though I had just transferred from another provider. So far I am 100% satisfied with my experience.

  • Very pleased with time taken to listen to my comments on my past health issues and taken time to listen to my concerns. Whole experience was excellent for my first experience with Southcoast specialist.

  • Consistency a good experience. Paper towel dispensers don't work well and may be a germ magnet.

  • Both the NP and the assistants were friendly and informative. I was happy with the visit and hope to sort out my particular medical issue after a series of prescribed tests.

  • Professional and knowledgeable

  • I just wish I would have been asked. I have very big problems with my stomach. It's not just that I am constipated sometime. I was told I had Celiac no one ever told me, I'd like to see somebody and find out exactly what I have. That's all. Thank you.

  • Yes,Mandy Leblanc was very informative and she called me at exactly the hour that she was supposed to. I feel very confident in her ability and it will all in all, it's been a pleasant experience dealing with her. And I hope that I had to deal with her in the future.

  • I prefer in person visits but in this day and age it can't be helped

  • Extremely efficient. On time. Personable. Very professional

  • Southcoast Health was unable to assign me to a PCP for months. During that time I had to go to Urgent Care to talk to a doctor. That's unacceptable. Since my Urgent Care visit , I finally have a PCP

  • It was a pleasure talking to Mandy LeBlanc,NP in regards to my stomach issues. She spent quality time with me going over questions I provided her and giving me her valued opinion.

  • Nice concerned staff. This office did a nice professional job. No complaints.

  • Ended up in hospital and took a month to see np

  • The nurse practitioner was excellent. I told her all of my concerned. She question me. She did a very terrific job. And it's first time I've ever had someone be on top of what my needs are and I'm very grateful. Thank you.

  • You're good at what you do. I want to thank you for following me to talk to you, to show you and tell you what I need, what I should have. I want to thank you very much from the bottom of my heart. People like you that make me, people like us, make us feel accepted. Thank you.

  • I was taken in on time for my appointment and the staff, all the staff was very courteous and friendly.

  • Your Gastro department is fantastic and always has been. They are understanding and I never feel embarrassed or ashamed to talk about my real issues.

  • if it is not broken dont fix it

  • In person are the best type of visit ! I feel provider has a better idea of seeing how You are really doing when looking at you. Words can be spoken but a view is always the best ! But all and all AWESOME!!

  • This was a great call to clarify issues as a new patient.

  • Mandy is awesome! She knows everything about my health and cares.She is caring and listens and just a awesome person! I wish you had more like her because she goes above and beyond.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.