Locations
1030 President Avenue
Suite 3001
Fall River, MA
02720
Suite 3001
Fall River, MA
02720
Insurance
Southcoast Health accepts most major insurance plans. Call the Southcoast Health patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Ratings & Reviews
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
Patient Comments (65)
Everyone is always so respectful and kind. They always ask questions and listen to my answers. They take lots of care in being thorough.
Everything at my appointment was very well done and clearly explained to me, and my questions were all answered with time and care. All Dr and NP I've dealt with are terrific.
Everyone in Truesdale Cardiology was very kind and helpful to me and very upbeat and I enjoy going there and I feel that I'm getting the best care that I could get from anywhere. I really enjoy going into that office because everyone is very capable and knowledgeable.
Kristen receives a letter grade of "W" , she was patient, listened, she was "WONDERFUL "
she explained my health issue with understanding and what she doing to do
All staff were very friendly & attentive
Kristin Merrill along with being so pleasant, was very knowledgeable about my medical condition, listened attentively about my concerns, and then answered those concerns in easily understandable terms, always making me feel very comfortable.
Kristen Merrill was absolutely wonderful. She listened and explained everything to me in a way that i understood.
My experience was the best possible. I was taken on time, was seen by Krysten Merrill in an appropriate amount of time, and was treated courteously and professionally by everyone I encountered.
Kristen is a blessing. She is extremely knowledgeable as a professional cardiologist, as a women with children, care of the elderly and so so patient, and compassionate Thank you for the excellent cardiac care.
Every time I've been at the office, I've always been treated with nothing but genuine courteousness. The staff is very knowledgeable, and I've always had all my questions answered, and I'm very lucky and grateful to have such a good staff of doctors and nurses, and I'm very thankful.
Kristen answered all questions and even gave me some helpful information.
Everyone was very professional easy to talk to and always make me feel comfortable.
Everything was done with great care and knowledge. Couldn't have had a better, more informative appointment. Kudos to all who helped me today!
Honest and constructive discussion about symptoms and resolutions. Calm and clear. Caring.
She was brilliant and outstanding. She made me feel welcome. I will love she to be my doctor forever.
This was an excellent experience today. Kristen knew everything that was on my chart. She knew all the drugs that I was taking and she knew all of the visits that I had with other doctors. She was right on top of everything and she was very willing to listen. And she's one of the very few that actually come in and introduce themselves to you, which I really appreciated. I'd recommend her highly.
Everyone was welcoming and patient and willing to work with me.
Just great professional people all of them ! Thank you !
excellent service, really cares about me and where I'm looking to be.
Kristen Merrill and [Name]. [Name] are phenomenal in every way.
As always, Kristen and the staff were knowledgeable, professional and caring.Their welcoming approach is greatly appreciated.
Provider made me feel comfortable and she showed concern for my well being. She showed sincere compassion. This office sets the bar for every medical office to follow.
Great experience as always. I have no additional recommendations
Kristen is outstanding in ability and care. I recommend her very highly.
Your staff members were polite, friendly and very helpful. My doctor were very knowledgeable about my condition, asked me questions and listened to my answers.
She explains everything to you and listen to you
The lady saw me back. It was excellent. She answered all my questions. She knew my chart well and did an excellent job. I was very pleased. Thank you.
My experience was great as always.I can't think of anything to improve.Everything was 100 % on target.Thank you
Yes, I was totally, totally satisfied with Kristen. I am in the hospital now, and if it wasn't for her, I don't know where I'd be, to be honest with you at this moment. And I was just thrilled with her service and caring. Thank you.
She followed up including calling the next day to tell me that I was anemic and that I should talk to my GP.
It was a most informative and excellent visit. Everything I needed to know was told to me.
All was great.
Kristenu00A0is very knowledge about all my medical Issues and what I can do to improve my health And she explained a few steps to How to go about the issues
your scheduling system seems to work pretty well. there is very little wait time or none at all
Everybody was tremendous ! Zero complaints!
Was seen in a timely manner, everyone polite and knowledgeable. Kristen is great and knew everything about my health
Kristen was wonderful
All went well. Was taken on time with no waiting.
Kristenu00A0was very knowledgeable and reassuring.
Always so friendly and make me feel care for
It was a better than average check up and I learned and clarified a few things regarding my heart and aging health ...
Kristen was very professional and cared about my recent heart issue. It makes feel very good to know I have the best healthcare from Southcoast!
Wonderful visit all questions were answered.
Professional and knowledgeable as well as empathetic and thoughtful in her approach.
Kristen is great!!!
Kristen Merrill is an outstanding nurse practitioner, and my cardiologist, [Name] [Name] is also excellent. They were able to confer on an issue that was a matter of importance, and Kristen showed that it was a matter of importance. I'm very fortunate to be part of that cardiology team.
Staff was attentive and doctor listened and was thorough.
Services were exemplary, but I need to change the answer response on question number two was I seen in a timely manner and it was always not somewhat. It was always number four. Thank you. All right. Thank you.
Always professional and takes time to explain what is happening to me and what I have to do.
KRISTEN ALWAYS GIVES MY GREAT HEALTH CARE INFORMATION & TAKES CARE OF ALL MY NEEDS.GREAT STAFF TOO
Kristen is an outstanding NP. She is pleasant, informative and most important a listener. I feel comfortable with her decisions and with her advice. Southcoast is lucky to have her.
My visit today went very well Kristienu00A0explained things in detail and she wrote some of the things down for me
My visit to Dr. [Name] or Dr. Merrill's is always pleasurable, professional, and enjoyable. Everyone shows that they really care for you and make you feel very comfortable, you know, and like you may be nervous. I wouldn't change a thing.
Kristen is excellent it us a pleasure to talk with her
Kristen is great.
Ms. Merrill was professional and direct. But took time to discuss some of my health issues. And the initial admittance woman was also quite professional to prepare me for the visit. I very much appreciate the professionalism and support from all the providers I've encountered for many years at Southcoast Health.
She always listens to me and she explains everything so that I can understand.
Nothing to improve on. It is always a pleasurable visit.
She is very kind and listens very well
You did it well.
I think everything's been improved since the last time I've been to a hospital. And I believe that Childhood Memorial Hospital is the best hospital, and I've been in a few. The staff is fabulous, wonderful, and I'd recommend anyone to both hospital and doctors because they're really good. And I'm glad I'm one of your patients. I think the minute went by.
[Name] was my MA and was super pleasantAnd Kristin is always nice,she listens and takes her time with you[Name] and the other woman took their time to explain details about the monitor and we're very patient and kind. Dr. [Name] is my physician now for atleast 30 yes and this whole team is the best which is why I travel from RI to FR...love this office! .
Everything was done in a very professional manner with no problems
Took me on time and always pleasant staff.