Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Family Medicine

    2444 East Main Road Lindentree Building
    Portsmouth, RI 02871

    P: 401-683-4817

    Get Directions 41.5967057 -71.2523324

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience
4.8
4.8
4.9

Patient Comments (29)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Everyone was kind, efficient, and professional.

  • Thank you for taking the time to go over my flu results and advocate for me healing completely before going back to work!And thank you for helping explain which vitamins I need to feel better

  • I am very grateful to Jennifer for helping me last Friday morning when I had just tested positive for Covid. She was very helpful to me in getting the Paxlovid medication quickly which proved to be important.

  • Amazingly thorough in questions and exam. Answered all my questions, listened carefully, empathetic, sincere. Love the office staff in Portsmouth as well. Super nice and congenial and helpful.

  • No waiting Pleasant surroundings every procedure was explained I was given enough time to answer every question I did not feel rushed. I felt very comfortable. My experience was excellent, no improvements needed. Thank you.

  • Very responsive and quick and easy phone appointment, and work paper provided - thanks

  • Jennifer was not acquainted with me initially but she was informed of my history and she exhibited interest in my well-being. She gave time and attention to me.

  • The NP Jennifer Mammen was Incredibly Informative about my health issues!!!I wish I could have her as my primary!!!

  • Jen M. Is the best

  • Everyone was on task

  • I arrived 10 minutes early. I waited for approximately 40 minutes. Then the intake process was slow. The provider was ready before the intake was complete. Once we got started, my appointment with the provider was excellent. The long wait to be seen was the only negative aspect of my experience.

  • Fast, friendly and professional

  • Provider listened, asked questions and explained reason for specific treatment. Also, advised what to watch for to know if I needed to return.

  • Jennifer Mammen was lovely to talk with and seemed like she cared about figuring out what was wrong with me and a plan to treat it.

  • She was clear and concerned

  • Jennifer Mammen was extremely knowledgeable and well prepared, had reviewed all my history.

  • She was great

  • Jen was very good. She listened to my thoughts but then did a careful diagnosis and clearly had great command of the facts about my symptons. She answered questions I had and left me feeling like I had a good path forward towards trying to treat the condition I went in for.

  • I was given an appointment within 2 hours of calling for health concern. I was seen and diagnosed, meds ordered, and sent to get an Ultrasound the same day.

  • Jennifer was thorough and knowledgeable.... respectful and pleasant

  • I was encouraged and educated on my condition.

  • Always feel cared for … great experience with the whole staffu00A0

  • This was a sick visit with an alternate provider. Very attentive and I am very satisfied.

  • Everyone was kind, courteous, friendly.I had very little wait time.

  • Efficient, informative and professional

  • First ever visit with Jennifer Mammen, NP. From the receptionist, Medical Assistant, and Jennifer, I could not be happier. Great visit! Thank you!

  • [Name][Name] Nurse praction was very noligeable.

  • I had a great experience and felt all of my concerns were addressed.

  • Jennifer was very professional and put me at ease. I was very nervous and was at ease. She answered all my questions and never felt rush. I want her as my primary care.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.