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Locations
363 Highland Avenue
Moran 2
Fall River, MA
02720
Moran 2
Fall River, MA
02720
Insurance
Southcoast Health accepts most major insurance plans. Call the Southcoast Health patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Ratings & Reviews
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
Patient Comments (54)
I am amazed at the level of care provided at your facility. I had open heart surgery there in 2016, and when I was told that this procedure would also be performed there, I was very excited. I would recommend Southcoast and Charleton Memorial without hesitation.
Always a pleasure to visit CHARLTON. Brianna provided me with some great information and she is a very good listener.
Med staff very helpful and professional as was NP.
I wouldn't change anything.
I found Brianne Santos NP very knowledgeable. She is easy to talk to and easily answered my concerns Re: what the results of certain tests meant.
I was pleased that I received an appointment to be informed for an important upcoming surgery procedure. Very helpful and comforting.
Always explains every detail of what we could expect to come with his upcoming procedure.
Excellent PA BREANNA, WAS VERY KNOWLEDGEABLE about my health.
Brianne was amazing. She listened, answered all of my questions and was very reassuring. The whole office was respectful and friendly. I know I am in very good hands.
Brianne was wonderful. Listened to me carefully and was very informative
The staff personal were thoughtful, knowledgeable, punctual, and very pleasant. I am sure their attitude would be appreciated by other patients as was I .
Brianne was excellent in every category. A wonderful, well informed Healthcare provider!
Everything about my visit was exceptional!
The staff and medical professionals are always happy and helpful.
Everything all personal treated me with 110%Thank them all and keep up the most professional care and outstanding care
Very attentive, very knowligible and very friendly
Brie is a NP with Dr. [Name] She is knowlegable and efficient. She listens and provided some action plans. She explained the next steps in my cardiology process. She addressed my discomfort physically and mentally.
Brianne is wonderful, totally professional and informative. It is a pleasure dealing with Dr. G and staff, wonderful people all of them Thankcyou!
Hello, this was my first experience in going over to Charlton and the PA there was fabulous and the little girl that took my temperatures and everything desperately tried to help me with my phone. They were lovely to work with and I was very pleased.
At my appointment with Brianne on May 28th, everything that was said and done from or by Brianne to me was wonderful. She provided so much care in listening to me and provided so much information that I needed to hear. I am 100% satisfied with the care that Brianne gave me on May 28th.
Very informative and finding a remedy to my problem.
Took time to insure information
Good listening skills and able to provide answers to all questions I had
Good experience overall
I like the atmosphere created by the professionals who work there. Very comfortable and understanding.
Made me fell very comfortable. Spoke to me with a kind an friendly voice.
Everyone you encounter in this office is wonderful from the reception area to the area where you check out.The NP's are outstanding….. concerned, thorough in their assessments and follow up instructions. I feel very fortunate to be affiliated with this group in electrophysiology professionals
Brianne was attentive to me and informed me of the test she was running on my pacemaker! Pleasant and attentive to my visit!
Every service provided was accompanied by a comprehensive explanation of the procedure and its purpose.
She was kind, very knowledgeable and listened.
Brianne puts me at ease and explains in depth any questions asked.
All personnel were very professional in there roll all health providers throughout the process of taking care of my health issue
Very pleasant and thorough
BRIANNE SANTOS was very helpful and informative. She showed us images and explained how things worked and told us about new and improved technologies. She was well versed in my history and was a good listener. Great visit.
Brianneu00A0explained things thoroughly about the prep for my ablation procedure - the negative part was she was 15 minutes late for the appointment and I received no notice
Brianne was wonderful. She Answered all my questions, thoroughly explained my upcoming procedure & how I should prepare. She was very professional, knowledgeable & patient. A big shout to her. Thank you
Everything about the appointment was done well. Right from checking in to checking out. Staff was extremely courteous, efficient, and very friendly. All a in all, a pleasant experience!
Brianneu00A0was great. She spent a long time explaining the heart problems and gave us immediate follow up when symptoms persisted after our visit.
As always, Brianne was very personable and professional. She is a credit to Southcoast Health.
The people here are all wonderful. I feel I'm getting excellent care. There was time to ask all my questions, and I received clear, well-explained answers.
Brianneu00A0Santos, NP was extremely patient with my husband, [Name] as he asked the same questions over and over again.u00A0
Brianne was very thorough. She was up to date on my medical status. She answered my questions and ensure I understood. She was training [Name] who was also impressive in terms of knowledge. I felt as though I was in very good hands.
Everyone was patient and courteous. The NP made sure I understood what was coming, what to expect and what to do after the procedure.
I saw Brianne Santos, NP in Arrhythmia Clinic. She was excellent, thorough, knowledgeable and listened closely to my needs.
Everyone was friendly and professional. Answered all my questions and made me feel better about the procedure I'm going to have.
From speaking to the front desk in the lobby, to check-in at the department through to seeing the assistant and the NP it was a most pleasurable experience. Everyone was nice, understanding, helpful. It gave a me a great feeling that I chose right when selecting Charlton Memorial! Couldn't ask for a better experience!
Her attention to my cardiovascular issues was outstanding. Great people - friendly understanding and communication, backed up by a solid computer patient database. The staff exhibited attention to detail and answered any general questions or concerns that I may have had. I always feel comfortable and confident about the care given to me at the Southcoast Hospital Group. Keep up the great work!
Took the time to discuss my upcoming procedure in a relaxed setting and listened to my questions.
The facility is spotlessly clean, there is ample free parking, appointments are on time, and the staff is friendly and respectful.
The only issue during the appointment that could have been better was the wait time in the exam room. Other than that the appointment was very productive and the provider answered all of my questions related to my health.
The individuals that help me were excellent and very caring
Overall a great experience. Dr Santos and staff extremely nice and very professional! My appointment went very smooth. Don't change a thing!
This provider was patient, kind, and explained things clearly.
Brianne and team were knowledgeable, professional and friendly !