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Urgent Care

You Can Count on Us

Southcoast Health is pleased to share our awards and achievements. We are one of the most honored healthcare organizations in southeastern Massachusetts and Rhode Island. Safety and the highest quality outcomes for all our patients are the guiding principles of Southcoast Health. We take pride in the clinical excellence we achieve for our patients and are committed to hospital quality and safety in southeastern Massachusetts and Rhode Island at our three hospitals, ancillary facilities, and many physicians’ practices. We understand great care is important to you, and we’re proud to be nationally recognized for it. We strive to be continually recognized for our clinical achievements across many areas of care.

Recent Awards and Achievements

American College of Radiology: 2019 – 2021

  • Radiation Oncology Accredited Facility
  • Breast Imaging Center of Excellence
  • Breast MRI
  • Breast Ultrasound
  • CT
  • Mammography
  • MRI
  • Nuclear Medicine and PET
  • Stereotactic Breast Biopsy
  • Ultrasound
  • Designated Lung Cancer Screening Center
American College of Surgeons – Commission on Cancer: 2019

American Heart Association: 2019

  • Get With The Guidelines – Stroke
  • Primary Stroke Center by the American Heart Association
  • Workplace Health Achievement Index

Baby Friendly USA Designation

  • Charlton Memorial Hospital: 2019-2024
  • St. Luke’s Hospital: 2018-2023

BCBS of Massachusetts: 2020-2022

  • Blue Distinction Centers for Maternity Care 2020 – St. Luke’s Hospital
  • Blue Distinction Centers for Maternity Care 2020 – Charlton Memorial Hospital
  • Blue Select – In Network Provider 2021 – Charlton Memorial & St. Luke’s Hospitals
  • Blue Select – In Network Provider 2022 – Southcoast Provider Group

Blue Distinction: 2019 – 2020

  • Knee and Hip Replacement
  • Bariatric Surgery – Tobey Hospital
  • Maternity Care – St. Luke’s Hospital
  • Maternity Care – Charlton Memorial Hospital
  • Blue Cross Distinction Centers Spine designation – St. Luke’s Hospital
  • Blue Cross Distinction Centers Spine designation – Charlton Memorial Hospital
  • Blue Distinction Center – Bariatric Surgery – Charlton Memorial Hospital

CareChex: 2022

  • Med Excellence / Quality

Coverdell: 2019

  • Performing Dysphagia Screening on at least 90% of patients
  • Defect Free Care on at least 90% of patients
    • Paul Coverdell – National Acute Stroke Program: 2021
    • Get With The Guidelines – Stroke Gold Plus, Target: Stroke Elite Honor Roll, Target: Type 2 Diabetes Honor Roll – St. Luke’s Hospital
    • Door to CT ≤ 25 Mins from Arrival for @ least 75% of stroke patients – Charlton Memorial, St. Luke’s, and Tobey Hospitals

Dexur: 2020

  • Top Ranked for the Highest Case Volume for Heart Attack Hospitalizations in the United States
  • Pneumonia Home Health Episodes – US Top 50 + MA Top 10 – Southcoast Visiting Nurse Association

Epic: 2019

  • Epic Gold Stars Stage 5 – top quartile of Epic client base for utilization of advanced system features

Get Set with the Guidelines – Stroke: 2019

  • Target: Stroke Honor Roll Elite Gold Plus – Charlton Memorial Hospital
  • Target: Stroke Honor Roll Silver Plus – Tobey Hospital
  • Target: Stroke Honor Roll Elite Gold Plus – St. Luke’s Hospital
Harvard Pilgrim: 2019 – 2020

  • Harvard Pilgrim Annual Physician Group Honor Roll
  • 2020 Physician Group Honor Roll

Healogics: 2020

  • Healogics Center of Distinction – Wound Care

Health Policy Commission: 2020

  • Health Policy Commission ACO Certification

HIMSS Analytics Electronic Medical Record Adoption Model (EMRAM): 2019

  • SHG Stage 6
  • SPG Stage 6

Infectious Diseases Society of America: 2019

  • Antimicrobial Stewardship – Center of Excellence

Intersocietal Accreditation Commission: 2018-2019

  • Accreditation for Nuclear Medicine – 2018
  • Accreditation for Vein Center and Vein Procedures – 2019
  • Accreditation for Venous Imaging – 2019

Joint Commission: 2019

  • Accredited Program – Hospital
  • Accredited Program – Home Health and Hospice Agency
  • Hip and Knee Replacement

Leapfrog – Best Maternity Care Hospitals list by Newsweek: 2020

Lown Institute: 2021

  • National Overall Grade (A+)
  • National Patient Outcomes (A+)
  • National Accreditation Program for Breast Cancer: 2019

    Newsweek: 2019 – 2021

    • World’s Best Hospitals

    NRC: 2021

    • 2021 Excellence in Patient Experience – Small Health Systems

    Optum: 2019

    • Bariatric Centers of Excellence (COE) – Charlton Memorial & Tobey Hospital

    Quality Oncology Practice Initiative (QOPI): 2019 – 2022

    • 3 Year Accreditation for meeting standards for safe chemotherapy practices

    Specialty Pharmacy: 2019

    • ACHC Accredited

    Southcoast Media Group’s Best of the Best Awards: 2018 – 2021

    2018 Best of the Best Awards:
    • Best Place to Work
    • Hospitals (Charlton, St. Luke’s, Tobey)
    • Urgent Care Centers (Dartmouth, Fairhaven)
    • Rehabilitation Services
    • Weight Loss Center

    2019 Best of the Best Awards:
    • Best Place to Work
    • Hospitals (Charlton, St. Luke’s, Tobey)
    • Urgent Care Centers
    • Rehabilitation Services
    • Home Care Services (VNA)
    • Hearing Aid Center (Southcoast Audiology)
    • Weight Loss Center

    2020 Best of the Best Awards:
    • Best Place to Work
    • Hospital (Charlton Memorial Hospital)
    • Urgent Care Centers
    • Rehabilitation Services
    • Home Care Services (VNA)
    • Hearing Aid Center (Southcoast Audiology)
    • Weight Loss Center

    2021 Best of the Best Awards:
    • Best Place to Work
    • Hospital (St. Luke’s Hospital)
    • Urgent Care Centers
    • Rehabilitation Services
    • Home Care Services (VNA)
    • Hearing Aid Center (Southcoast Audiology)
    • Pediatric Services
    • Plastic Surgeons (Albert Fox, MD and Caroline Plamondon, MD)
    • Weight Loss Center

    Urgent Care Association Accreditation: 2019, 2021

    • UCA Accreditation
    US News & World Report: 2021-2022

    • Best Hospitals for Maternity
    Veterans Healthcare Association: 2019

    • Certification in Radiation Oncology
    Women’s Choice Award: 2020-2022

    • Women’s Choice Award for America’s Best Hospitals 2020 – Charlton Memorial Hospital
    • Women’s Choice Award for America’s Best Hospitals, Breast Centers, Mammography 2022