{"id":10823,"date":"2026-07-06T06:00:00","date_gmt":"2026-07-06T11:00:00","guid":{"rendered":"https:\/\/test-southcoast-health-multi.southcoast-health.org\/?page_id=10823"},"modified":"2026-07-06T14:38:59","modified_gmt":"2026-07-06T19:38:59","slug":"mychart","status":"publish","type":"page","link":"https:\/\/www.southcoast.org\/pt\/mychart\/","title":{"rendered":"O meu gr\u00e1fico"},"content":{"rendered":"<div  class=\"blockSettings  paddingTopSM paddingBottomSM heroBasicFluid darkTheme\" style=\"background-image:url(https:\/\/www.southcoast.org\/wp-content\/uploads\/2026\/06\/mychart_patient_portal_hero.webp);background-size:cover;background-position:center center;\"><div class=\"overlay\"><\/div><div class=\"container\">\n            <div class=\"grid\">\n            <div class=\"col-sm-12 col-bleed-y\">\n                <div class=\"Center\">\n                    <div class=\"breadcrumbsWrapper desktop-breadcrumbs\"><nav id=\"breadcrumbs\" aria-label=\"Breadcrumb\"><ol><li><a href=\"https:\/\/www.southcoast.org\/\"><i class=\"fa-light fa-house\" aria-hidden=\"true\"><\/i><\/a><\/li><\/ol><\/nav><\/div><div class=\"breadcrumbsWrapper mobile-breadcrumbs\"><p id=\"mobile-breadcrumbs\" class=\"mobile-back-nav\"><span><span><a href=\"#\" onclick=\"return handleBackNavigation();\"><i class=\"fa-solid fa-chevron-left back-arrow\" aria-hidden=\"true\"><\/i> Back<\/a><\/span><\/span><\/p>\t\t<script>\n\t\t\tfunction handleBackNavigation() {\n\t\t\t\tif (window.history.length > 1) {\n\t\t\t\t\twindow.history.back();\n\t\t\t\t} else {\n\t\t\t\t\twindow.location.href = 'https:\/\/www.southcoast.org\/pt';\n\t\t\t\t}\n\t\t\t\treturn false;\n\t\t\t}\n\t\t<\/script>\n<\/div>                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"grid align-center\">\n        <div class=\"col-sm-10\">\n            <div class=\"Center\">\n\n                    <div class=\"mainCopyWrap\">\n            <h1>MyChart <\/h1>\n        <\/div>\n    \n                \n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n    <div class=\"cornerArtWrapper cornerArt-small\">\n        <img decoding=\"async\" class=\"cornerArt\" src=\"https:\/\/www.southcoast.org\/wp-content\/themes\/southcoast_multisite\/images\/corner-art.svg\" alt=\"\">\n    <\/div>\n<\/div>\n\n    <div class=\"heroBasicFluidExtended\">\n        <div class=\"container\">\n            <div class=\"grid\">\n                <div class=\"col-sm-12 col-bleed-y\">\n                    <!-- Mobile Jump Nav Dropdown -->\n                    <div class=\"jump-nav-mobile\">\n                        <p>Jump to Content<\/p>\n                        <select>\n                            <option value=\"\">Select Section<\/option>\n                                                                                                <option value=\"https:\/\/www.southcoast.org\/mychart\/#quicklinks\">\n                                        MyChart Quick Links                                    <\/option>\n                                                                                                                                <option value=\"https:\/\/www.southcoast.org\/mychart\/#about\">\n                                        About MyChart                                    <\/option>\n                                                                                                                                <option value=\"https:\/\/www.southcoast.org\/mychart\/#features\">\n                                        MyChart Features                                    <\/option>\n                                                                                                                                <option value=\"https:\/\/www.southcoast.org\/mychart\/#faq\">\n                                        Frequently Asked Questions                                    <\/option>\n                                                                                                                                                <\/select>\n                        <i class=\"fal fa-angle-down\"><\/i>\n                    <\/div>\n                    <!-- Desktop Jump Nav Links -->\n                    <div class=\"jump-nav-desktop\">\n                        <nav class=\"jump-nav-wrap\" aria-label=\"Jump to sections\">\n                            <div class=\"inner\">\n                                                                                                            <a href=\"https:\/\/www.southcoast.org\/mychart\/#quicklinks\"\n                                            >\n                                            MyChart Quick Links                                        <\/a>\n                                                                                                                                                <a href=\"https:\/\/www.southcoast.org\/mychart\/#about\"\n                                            >\n                                            About MyChart                                        <\/a>\n                                                                                                                                                <a href=\"https:\/\/www.southcoast.org\/mychart\/#features\"\n                                            >\n                                            MyChart Features                                        <\/a>\n                                                                                                                                                <a href=\"https:\/\/www.southcoast.org\/mychart\/#faq\"\n                                            >\n                                            Frequently Asked Questions                                        <\/a>\n                                                                                                                                                                    <\/div>\n                        <\/nav>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n\n\n<div  class=\"blockSettings  paddingTopNone paddingBottomNone copyFullFluid light\" style=\"\">\t<div class=\"container\">\n\t\t<div class=\"grid\">\n            \t\t\t<div class=\"copyFullWrap bg-white\">\n\t\t\t\t<div class=\"col-sm-12\">\n                    <div class=\"maincopy \">\n                        <h2 style=\"text-align: center;\">Important Communication Update<\/h2>\n<p><strong>Beginning July 14, 2026, <\/strong>Southcoast Health will introduce a new communication platform designed to make it easier to stay informed and connected to your care. This enhanced system will support secure two-way text messaging and improved phone communications between patients and Southcoast Health.<\/p>\n<p><strong>With this update, text messages from Southcoast Health will transition to our new text message short code 639104 and our new phone number 508-970-9470.\u00a0<\/strong>We encourage patients to save this number to their contacts so they can easily recognize communications from Southcoast Health.<\/p>\n                    <\/div>\n\n                    \n                    <div class=\"ctaWrap ctaCenter\">\n                                                                                        <a aria-label=\"link to Frequently Asked Questions\" class=\"mainCTA shadow light1 ctaRight\" href=\"#faq\" title=\"Open Frequently Asked Questions\" >Frequently Asked Questions<\/a>                                                                                    \n                                                                                                                            <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n            \n\n            \n\n            \t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div id=\"\" class=\"bannerFluidTwo paddingTopNone paddingBottomMD\">\n            <div class=\"container\">\n        \n        <div class=\"grid\">\n            <div class=\"col-sm-12 col-bleed\">\n                <div class=\"banner-content-wrap  darkTheme\" style=\"background: linear-gradient(92deg, #CC4C4C 1.57%, #C23434 86.78%); border-radius: 12px;\">\n                    \n                    \n                    <div class=\"banner-content container\">\n                            <div class=\"mainCopyWrap\">\n            <h2>MyChart Messaging Is Not for Urgent Medical Matters<\/h2>\n    <div class=\"paragraphWrap\"><p>Please DO NOT use MyChart to send any messages requiring urgent attention (i.e. in less than 2 business days). For urgent medical matters, please contact your doctor\u2019s office by phone. In emergency situations, call 911.<\/p><\/div>    <\/div>\n                                <div class=\"ctaWrap\">\n                    <a aria-label=\"link to MyChart Messaging Guidelines\" class=\"mainCTA shadow dark2\" href=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/09\/SCH-MyChart-Messaging-Guidelines-8.5x11-2025.pdf\" title=\"Open MyChart Messaging Guidelines\" rel=\"noopener noreferrer\">MyChart Messaging Guidelines<span class=\"fa-regular fa-download\"><\/span><\/a>                    <a aria-label=\"link to Diretrizes de Mensagens do Southcoast Health MyChart\" class=\"mainCTA shadow dark2\" href=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/12\/Southcoast-MyChart-User-Guidelines-Jun-2025-Final-PT.pdf\" title=\"Open Diretrizes de Mensagens do Southcoast Health MyChart\" rel=\"noopener noreferrer\">Diretrizes de Mensagens do Southcoast Health MyChart<span class=\"fa-regular fa-download\"><\/span><\/a>            <\/div>\n    \n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n\n                <\/div>\n    <\/div>\n\n\n<div id=\"quicklinks\" class=\"blockSettings  paddingTopSM paddingBottomSM cardsQuickFluid darkTheme\" style=\"background: linear-gradient(110deg, #0A4A3D 2.57%, rgba(5, 116, 99, 0.99) 59.47%, #009984 99.08%);\"><div class=\"container\">\n        <div class=\"grid\">\n        <div class=\"col-sm-12 maincopy\">\n                <div class=\"introWithCta centerAlign\">\n            <div class=\"mainCopyWrap\">\n            <h2>Quick Links<\/h2>\n    <div class=\"paragraphWrap\"><p style=\"text-align: center\">At Southcoast Health, we\u2019re striving to make healthcare more convenient, giving you greater control over your health information and communication with providers.<\/p>\n<\/div>    <\/div>\n        <div class=\"ctaWrap cta-center\">\n                    <a aria-label=\"link to Call Customer Service at 1-844-265-9857\" class=\"mainCTA shadow light2\" href=\"tel:1-844-265-9857\" target=\"_blank\" title=\"Opens Call Customer Service at 1-844-265-9857 in new tab or window\" rel=\"noopener noreferrer\">Call Customer Service at 1-844-265-9857<span class=\"fa-regular fa-up-right-from-square\"><\/span><\/a>            <\/div>\n        <\/div>\n            <\/div>\n\n\n\n    <\/div>\n                <div class=\"blockSeparator\"><\/div>\n        <div class=\"grid\" role=\"list\">\n                                        <div class=\"col-sm-6 col-lg-4\" role=\"listitem\">\n                        <a href=\"https:\/\/mychart.southcoast.org\/mychart\/Authentication\/Login\" target=\"_blank\" class=\"quick-link\" style=\"\">\n                                                        <span lang=\"en\">Login to MyChart<\/span>\n                            <i class=\"fa-solid fa-arrow-up-right\"><\/i>\n                        <\/a>\n                    <\/div>\n                                \n                                                <div class=\"col-sm-6 col-lg-4\" role=\"listitem\">\n                        <a href=\"https:\/\/mychart.southcoast.org\/MyChart\/app\/activation\" target=\"_blank\" class=\"quick-link\" style=\"\">\n                                                        <span lang=\"en\">Create a MyChart Account<\/span>\n                            <i class=\"fa-solid fa-arrow-up-right\"><\/i>\n                        <\/a>\n                    <\/div>\n                                \n                                                <div class=\"col-sm-6 col-lg-4\" role=\"listitem\">\n                        <a href=\"https:\/\/www.southcoast.org\/mychart\/access-request\/\" target=\"_blank\" class=\"quick-link\" style=\"\">\n                                                        <span lang=\"en\">MyChart Proxy Access Request<\/span>\n                            <i class=\"fa-solid fa-arrow-up-right\"><\/i>\n                        <\/a>\n                    <\/div>\n                                \n                                                <div class=\"col-sm-6 col-lg-4\" role=\"listitem\">\n                        <a href=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/08\/How-to-Update-Your-Appointment-Reminder-Settings-in-MyChart-1.pdf\" target=\"_blank\" class=\"quick-link\" style=\"\">\n                                                        <span lang=\"en\">Appointment Reminder Settings<\/span>\n                            <i class=\"fa-solid fa-arrow-up-right\"><\/i>\n                        <\/a>\n                    <\/div>\n                                \n                                                <div class=\"col-sm-6 col-lg-4\" role=\"listitem\">\n                        <a href=\"tel:%20508-973-3700\" target=\"_blank\" class=\"quick-link\" style=\"\">\n                                                        <span lang=\"en\">Call MyChart Corrections<\/span>\n                            <i class=\"fa-solid fa-arrow-up-right\"><\/i>\n                        <\/a>\n                    <\/div>\n                                \n                                                <div class=\"col-sm-6 col-lg-4\" role=\"listitem\">\n                        <a href=\"https:\/\/www.southcoast.org\/mychart\/access-request\/\" target=\"_self\" class=\"quick-link\" style=\"\">\n                                                        <span lang=\"en\">MyChart Access Request<\/span>\n                            <i class=\"fa-solid fa-arrow-up-right\"><\/i>\n                        <\/a>\n                    <\/div>\n                                \n                                                <div class=\"col-sm-6 col-lg-4\" role=\"listitem\">\n                        <a href=\"https:\/\/www.southcoast.org\/mychart-terms-use\/\" target=\"_self\" class=\"quick-link\" style=\"\">\n                                                        <span lang=\"en\">MyChart Terms of Use<\/span>\n                            <i class=\"fa-solid fa-arrow-up-right\"><\/i>\n                        <\/a>\n                    <\/div>\n                                \n                                                <div class=\"col-sm-6 col-lg-4\" role=\"listitem\">\n                        <a href=\"https:\/\/www.southcoast.org\/patient-information\/appointment-guide\/\" target=\"_self\" class=\"quick-link\" style=\"\">\n                                                        <span lang=\"en\">Appointment Guide<\/span>\n                            <i class=\"fa-solid fa-arrow-up-right\"><\/i>\n                        <\/a>\n                    <\/div>\n                                \n                                                <div class=\"col-sm-6 col-lg-4\" role=\"listitem\">\n                        <a href=\"https:\/\/www.southcoast.org\/contact-us\/\" target=\"_self\" class=\"quick-link\" style=\"\">\n                                                        <span lang=\"en\">Contact Us<\/span>\n                            <i class=\"fa-solid fa-arrow-up-right\"><\/i>\n                        <\/a>\n                    <\/div>\n                                \n                                        <\/div>\n<\/div>\n<\/div>\n\n\n<div id=\"about\" class=\"blockSettings  paddingTopSM paddingBottomSM cardIconsFluid cardIconsImageFluid light\" style=\"background-color:#f6f7f7;\">\t<div class=\"container\">\n\t\t\t\t\t<div class=\"grid\">\n\t\t\t\t<div class=\"col-sm-12\">\n\t\t\t\t\t<div class=\"introCenter\">\n\t\t\t\t\t\t<div class=\"maincopy intro\">\n\t\t\t\t\t\t\t<h2>Why Southcoast Health Patients Choose MyChart<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><p>With a wide suite of features, MyChart makes managing your health easier, faster, and entirely in your hands.<\/p>\n<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a aria-label=\"link to Patient Information\" class=\"mainCTA shadow light1 ctaCenter\" href=\"https:\/\/www.southcoast.org\/patient-information\/\" title=\"Open Patient Information\" >Patient Information<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                                        <a aria-label=\"link to MyChart Technical Support\" class=\"mainCTA shadow light1 ctaCenter\" href=\"https:\/\/www.southcoast.org\/contact-us\/#system-wide\" title=\"Open MyChart Technical Support\" >MyChart Technical Support<\/a>                                                                                    \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<!--Manual Cards-->\n\t\t\t<div class=\"grid \">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-4 col-grid\">\n\t\t\t\t\t\t\t\t<div class=\"cardBasic  Center Vertical\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"icon fa-classic fa-light fa-clipboard\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBody\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBodyTitle\" role=\"title\">Convenient Access to Health Information<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"excerpt\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Stay informed about your personal health with 24\/7 online access to medical records, lab results, and immunization history.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-4 col-grid\">\n\t\t\t\t\t\t\t\t<div class=\"cardBasic  Center Vertical\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"icon fa-classic fa-light fa-calendar-check\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBody\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBodyTitle\" role=\"title\">Streamlined Appointment Management<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"excerpt\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Schedule, reschedule, or cancel appointments without calling the office, and receive reminders and pre-appointment checklists to stay on track.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-4 col-grid\">\n\t\t\t\t\t\t\t\t<div class=\"cardBasic  Center Vertical\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"icon fa-classic fa-light fa-comments\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBody\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBodyTitle\" role=\"title\">Direct Communication with Healthcare Providers<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"excerpt\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Use secure messaging to ask non-urgent medical questions, request prescription refills, and follow up after visits.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-4 col-grid\">\n\t\t\t\t\t\t\t\t<div class=\"cardBasic  Center Vertical\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"icon fa-classic fa-light fa-laptop-medical\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBody\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBodyTitle\" role=\"title\">Bill Management<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"excerpt\">\n\t\t\t\t\t\t\t\t\t\t\t<p>View and pay medical bills, set up interest-free payment plans, and review insurance details all in one place.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-4 col-grid\">\n\t\t\t\t\t\t\t\t<div class=\"cardBasic  Center Vertical\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"icon fa-classic fa-light fa-people-roof\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBody\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBodyTitle\" role=\"title\">Family and Proxy Access<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"excerpt\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Caregivers or parents can manage health information for loved ones, including children or elderly family members, through proxy access.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-4 col-grid\">\n\t\t\t\t\t\t\t\t<div class=\"cardBasic  Center Vertical\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"icon fa-classic fa-light fa-microscope\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBody\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBodyTitle\" role=\"title\">Test Result Notifications<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"excerpt\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Get notified as soon as test results are ready, so you\u2019re never left waiting for critical health updates.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n<div id=\"features\" class=\"blockSettings  paddingTopSM paddingBottomSM faqFluid light\" style=\"\"><div class=\"container\">\n    <div class=\"grid\">\n                    <div class=\"col-sm-12 mediaObject\">\n                <div class=\"introCenter\">\n                        <div class=\"mainCopyWrap\">\n            <h2>MyChart Features<\/h2>\n        <\/div>\n                    <\/div>\n                                    <div class=\"blockSeparator\"><\/div>\n                            <\/div>\n        \n                <div class=\"col-sm-12 accordionWrapper\">\n                        <div class=\"accordionContent\">\n                                                                                        <div class=\"beefup openFaq openSingle\">\n                                <span class=\"beefup__icon fa-solid fa-chevron-down\"><\/span>\n                                <button\n                                    type=\"button\"\n                                    id=\"beefup-1-header\"\n                                    class=\"openTitle beefup__head\"\n                                    title=\"Show MyChart eCheck-In faq\"\n                                    role=\"heading\"\n                                    aria-level=\"3\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"beefup-1-panel\">\n                                    MyChart eCheck-In                                <\/button>\n                                <div\n                                    id=\"beefup-1-panel\"\n                                    class=\"beefup__body maincopy\"\n                                    role=\"region\"\n                                    hidden\n                                    aria-labelledby=\"beefup-1-header\"\n                                    style=\"display: none;\">\n                                    <p>Take advantage and save time with MyChart\u2019s new eCheck-In feature. Patients are now able to edit personal information, including medications and allergies, and even pay copayments online prior to their scheduled appointment.<\/p>\n                                <\/div>\n                                <script>\n                                    jQuery(document).ready(function($) {\n                                        $('.openFaq').beefup({\n                                            onOpen: function($el) {\n                                                var $btn = $el.find('.openTitle[aria-controls]');\n                                                var $panel = $('#' + $btn.attr('aria-controls'));\n                                                $btn.attr('aria-expanded', 'true')\n                                                    .attr('title', function(_, t) {\n                                                        return t.replace(\/^Show\/i, 'Hide');\n                                                    });\n                                                if ($panel.length) $panel.prop('hidden', false);\n                                            },\n                                            onClose: function($el) {\n                                                var $btn = $el.find('.openTitle[aria-controls]');\n                                                var $panel = $('#' + $btn.attr('aria-controls'));\n                                                $btn.attr('aria-expanded', 'false')\n                                                    .attr('title', function(_, t) {\n                                                        return t.replace(\/^Hide\/i, 'Show');\n                                                    });\n                                                if ($panel.length) $panel.prop('hidden', true);\n                                            }\n                                        });\n\n                                        $('.openFaq').each(function() {\n                                            var $el = $(this);\n                                            var $btn = $el.find('.openTitle[aria-controls]');\n                                            var $panel = $('#' + $btn.attr('aria-controls'));\n                                            var isOpen = $el.hasClass('is-open') || ($panel.is(':visible') && !$panel.prop('hidden'));\n                                            $btn.attr('aria-expanded', isOpen ? 'true' : 'false');\n                                            $btn.attr('title', (isOpen ? 'Hide ' : 'Show ') + $.trim($btn.text()) + ' faq');\n                                            $panel.prop('hidden', !isOpen);\n                                        });\n                                    });\n                                <\/script>\n                            <\/div>\n                                                    <div class=\"beefup openFaq openSingle\">\n                                <span class=\"beefup__icon fa-solid fa-chevron-down\"><\/span>\n                                <button\n                                    type=\"button\"\n                                    id=\"beefup-2-header\"\n                                    class=\"openTitle beefup__head\"\n                                    title=\"Show Two-Factor Authentication faq\"\n                                    role=\"heading\"\n                                    aria-level=\"3\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"beefup-2-panel\">\n                                    Two-Factor Authentication                                <\/button>\n                                <div\n                                    id=\"beefup-2-panel\"\n                                    class=\"beefup__body maincopy\"\n                                    role=\"region\"\n                                    hidden\n                                    aria-labelledby=\"beefup-2-header\"\n                                    style=\"display: none;\">\n                                    <p>To better protect our patients, a two-factor authentication is required when using the Southcoast Health MyChart patient portal. This extra security step helps prevent unauthorized access to your medical record and follows best practices for online safety.<\/p>\n                                <\/div>\n                                <script>\n                                    jQuery(document).ready(function($) {\n                                        $('.openFaq').beefup({\n                                            onOpen: function($el) {\n                                                var $btn = $el.find('.openTitle[aria-controls]');\n                                                var $panel = $('#' + $btn.attr('aria-controls'));\n                                                $btn.attr('aria-expanded', 'true')\n                                                    .attr('title', function(_, t) {\n                                                        return t.replace(\/^Show\/i, 'Hide');\n                                                    });\n                                                if ($panel.length) $panel.prop('hidden', false);\n                                            },\n                                            onClose: function($el) {\n                                                var $btn = $el.find('.openTitle[aria-controls]');\n                                                var $panel = $('#' + $btn.attr('aria-controls'));\n                                                $btn.attr('aria-expanded', 'false')\n                                                    .attr('title', function(_, t) {\n                                                        return t.replace(\/^Hide\/i, 'Show');\n                                                    });\n                                                if ($panel.length) $panel.prop('hidden', true);\n                                            }\n                                        });\n\n                                        $('.openFaq').each(function() {\n                                            var $el = $(this);\n                                            var $btn = $el.find('.openTitle[aria-controls]');\n                                            var $panel = $('#' + $btn.attr('aria-controls'));\n                                            var isOpen = $el.hasClass('is-open') || ($panel.is(':visible') && !$panel.prop('hidden'));\n                                            $btn.attr('aria-expanded', isOpen ? 'true' : 'false');\n                                            $btn.attr('title', (isOpen ? 'Hide ' : 'Show ') + $.trim($btn.text()) + ' faq');\n                                            $panel.prop('hidden', !isOpen);\n                                        });\n                                    });\n                                <\/script>\n                            <\/div>\n                                                    <div class=\"beefup openFaq openSingle\">\n                                <span class=\"beefup__icon fa-solid fa-chevron-down\"><\/span>\n                                <button\n                                    type=\"button\"\n                                    id=\"beefup-3-header\"\n                                    class=\"openTitle beefup__head\"\n                                    title=\"Show Fast Pass faq\"\n                                    role=\"heading\"\n                                    aria-level=\"3\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"beefup-3-panel\">\n                                    Fast Pass                                <\/button>\n                                <div\n                                    id=\"beefup-3-panel\"\n                                    class=\"beefup__body maincopy\"\n                                    role=\"region\"\n                                    hidden\n                                    aria-labelledby=\"beefup-3-header\"\n                                    style=\"display: none;\">\n                                    <p>With Fast Pass, patients who have opted into the wait list feature will now receive an instant notification\u00a0<strong>from their\u00a0<\/strong>MyChart App, a mobile text alert, or email if an earlier appointment time becomes available for *select appointments.<\/p>\n<p>The patient must already have a scheduled appointment to receive a notification. Once the patient reviews\u00a0<strong>the Fast Pass offer<\/strong>\u00a0<strong>in their MyChart<\/strong>, they can choose to accept it or\u00a0<strong>decline it\u00a0<\/strong>to keep their previously scheduled appointment.\u00a0<em>The patient will have 3.5 hours to respond before the offer expires, and this will be noted within their MyChart application once the offer has been made available.<\/em><\/p>\n<p>If a patient is seeking a sooner appointment, they can\u00a0<strong>let their provider\u2019s office know about their request, enable their MyChart notifications in their MyChart account, and look out for their Fast Pass offer!<\/strong><\/p>\n<p>*Available for specialty office visits and new patient visits. Also available for primary care Medicare, wellness, physical, and new patient visits.<\/p>\n                                <\/div>\n                                <script>\n                                    jQuery(document).ready(function($) {\n                                        $('.openFaq').beefup({\n                                            onOpen: function($el) {\n                                                var $btn = $el.find('.openTitle[aria-controls]');\n                                                var $panel = $('#' + $btn.attr('aria-controls'));\n                                                $btn.attr('aria-expanded', 'true')\n                                                    .attr('title', function(_, t) {\n                                                        return t.replace(\/^Show\/i, 'Hide');\n                                                    });\n                                                if ($panel.length) $panel.prop('hidden', false);\n                                            },\n                                            onClose: function($el) {\n                                                var $btn = $el.find('.openTitle[aria-controls]');\n                                                var $panel = $('#' + $btn.attr('aria-controls'));\n                                                $btn.attr('aria-expanded', 'false')\n                                                    .attr('title', function(_, t) {\n                                                        return t.replace(\/^Hide\/i, 'Show');\n                                                    });\n                                                if ($panel.length) $panel.prop('hidden', true);\n                                            }\n                                        });\n\n                                        $('.openFaq').each(function() {\n                                            var $el = $(this);\n                                            var $btn = $el.find('.openTitle[aria-controls]');\n                                            var $panel = $('#' + $btn.attr('aria-controls'));\n                                            var isOpen = $el.hasClass('is-open') || ($panel.is(':visible') && !$panel.prop('hidden'));\n                                            $btn.attr('aria-expanded', isOpen ? 'true' : 'false');\n                                            $btn.attr('title', (isOpen ? 'Hide ' : 'Show ') + $.trim($btn.text()) + ' faq');\n                                            $panel.prop('hidden', !isOpen);\n                                        });\n                                    });\n                                <\/script>\n                            <\/div>\n                                                    <div class=\"beefup openFaq openSingle\">\n                                <span class=\"beefup__icon fa-solid fa-chevron-down\"><\/span>\n                                <button\n                                    type=\"button\"\n                                    id=\"beefup-4-header\"\n                                    class=\"openTitle beefup__head\"\n                                    title=\"Show Direct Scheduling faq\"\n                                    role=\"heading\"\n                                    aria-level=\"3\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"beefup-4-panel\">\n                                    Direct Scheduling                                <\/button>\n                                <div\n                                    id=\"beefup-4-panel\"\n                                    class=\"beefup__body maincopy\"\n                                    role=\"region\"\n                                    hidden\n                                    aria-labelledby=\"beefup-4-header\"\n                                    style=\"display: none;\">\n                                    <p>Scheduling follow-up visits with a healthcare provider is now easier than ever. Patients with an active Southcoast Health MyChart account can make an appointment for a follow-up visit with a provider or their care team using the MyChart app on their smartphone or by logging in to MyChart from southcoast.org.<\/p>\n                                <\/div>\n                                <script>\n                                    jQuery(document).ready(function($) {\n                                        $('.openFaq').beefup({\n                                            onOpen: function($el) {\n                                                var $btn = $el.find('.openTitle[aria-controls]');\n                                                var $panel = $('#' + $btn.attr('aria-controls'));\n                                                $btn.attr('aria-expanded', 'true')\n                                                    .attr('title', function(_, t) {\n                                                        return t.replace(\/^Show\/i, 'Hide');\n                                                    });\n                                                if ($panel.length) $panel.prop('hidden', false);\n                                            },\n                                            onClose: function($el) {\n                                                var $btn = $el.find('.openTitle[aria-controls]');\n                                                var $panel = $('#' + $btn.attr('aria-controls'));\n                                                $btn.attr('aria-expanded', 'false')\n                                                    .attr('title', function(_, t) {\n                                                        return t.replace(\/^Hide\/i, 'Show');\n                                                    });\n                                                if ($panel.length) $panel.prop('hidden', true);\n                                            }\n                                        });\n\n                                        $('.openFaq').each(function() {\n                                            var $el = $(this);\n                                            var $btn = $el.find('.openTitle[aria-controls]');\n                                            var $panel = $('#' + $btn.attr('aria-controls'));\n                                            var isOpen = $el.hasClass('is-open') || ($panel.is(':visible') && !$panel.prop('hidden'));\n                                            $btn.attr('aria-expanded', isOpen ? 'true' : 'false');\n                                            $btn.attr('title', (isOpen ? 'Hide ' : 'Show ') + $.trim($btn.text()) + ' faq');\n                                            $panel.prop('hidden', !isOpen);\n                                        });\n                                    });\n                                <\/script>\n                            <\/div>\n                                                    <div class=\"beefup openFaq openSingle\">\n                                <span class=\"beefup__icon fa-solid fa-chevron-down\"><\/span>\n                                <button\n                                    type=\"button\"\n                                    id=\"beefup-5-header\"\n                                    class=\"openTitle beefup__head\"\n                                    title=\"Show E-Signature faq\"\n                                    role=\"heading\"\n                                    aria-level=\"3\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"beefup-5-panel\">\n                                    E-Signature                                <\/button>\n                                <div\n                                    id=\"beefup-5-panel\"\n                                    class=\"beefup__body maincopy\"\n                                    role=\"region\"\n                                    hidden\n                                    aria-labelledby=\"beefup-5-header\"\n                                    style=\"display: none;\">\n                                    <p>Patients have the ability to conveniently sign documents on smartphones for health care related consents, questionnaires, and other health related forms.<\/p>\n                                <\/div>\n                                <script>\n                                    jQuery(document).ready(function($) {\n                                        $('.openFaq').beefup({\n                                            onOpen: function($el) {\n                                                var $btn = $el.find('.openTitle[aria-controls]');\n                                                var $panel = $('#' + $btn.attr('aria-controls'));\n                                                $btn.attr('aria-expanded', 'true')\n                                                    .attr('title', function(_, t) {\n                                                        return t.replace(\/^Show\/i, 'Hide');\n                                                    });\n                                                if ($panel.length) $panel.prop('hidden', false);\n                                            },\n                                            onClose: function($el) {\n                                                var $btn = $el.find('.openTitle[aria-controls]');\n                                                var $panel = $('#' + $btn.attr('aria-controls'));\n                                                $btn.attr('aria-expanded', 'false')\n                                                    .attr('title', function(_, t) {\n                                                        return t.replace(\/^Hide\/i, 'Show');\n                                                    });\n                                                if ($panel.length) $panel.prop('hidden', true);\n                                            }\n                                        });\n\n                                        $('.openFaq').each(function() {\n                                            var $el = $(this);\n                                            var $btn = $el.find('.openTitle[aria-controls]');\n                                            var $panel = $('#' + $btn.attr('aria-controls'));\n                                            var isOpen = $el.hasClass('is-open') || ($panel.is(':visible') && !$panel.prop('hidden'));\n                                            $btn.attr('aria-expanded', isOpen ? 'true' : 'false');\n                                            $btn.attr('title', (isOpen ? 'Hide ' : 'Show ') + $.trim($btn.text()) + ' faq');\n                                            $panel.prop('hidden', !isOpen);\n                                        });\n                                    });\n                                <\/script>\n                            <\/div>\n                                                    <div class=\"beefup openFaq openSingle\">\n                                <span class=\"beefup__icon fa-solid fa-chevron-down\"><\/span>\n                                <button\n                                    type=\"button\"\n                                    id=\"beefup-6-header\"\n                                    class=\"openTitle beefup__head\"\n                                    title=\"Show Add\/Remove from Wait List faq\"\n                                    role=\"heading\"\n                                    aria-level=\"3\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"beefup-6-panel\">\n                                    Add\/Remove from Wait List                                <\/button>\n                                <div\n                                    id=\"beefup-6-panel\"\n                                    class=\"beefup__body maincopy\"\n                                    role=\"region\"\n                                    hidden\n                                    aria-labelledby=\"beefup-6-header\"\n                                    style=\"display: none;\">\n                                    <p>Once logged into MyChart, select the Visits icon which can be found at the top of the screen.<\/p>\n<p>Scheduled appointments will be listed on this screen and the patient can select the\u00a0<strong>details<\/strong>\u00a0button to the right-hand side.\u00a0 After the details button is selected, the appointment details will populate, and the link \u201cGet off the Wait List\u201d will show under the Prepare for Your Visit headline.<\/p>\n<p>To be removed from the Wait List feature simply click on the Get off the Wait List Link.\u00a0 Once clicked, the button will change to \u201cGet on the Wait List\u201d.<\/p>\n<p>To be added back to the Wait List feature, simply click on the Get on the Wait List link.<\/p>\n                                <\/div>\n                                <script>\n                                    jQuery(document).ready(function($) {\n                                        $('.openFaq').beefup({\n                                            onOpen: function($el) {\n                                                var $btn = $el.find('.openTitle[aria-controls]');\n                                                var $panel = $('#' + $btn.attr('aria-controls'));\n                                                $btn.attr('aria-expanded', 'true')\n                                                    .attr('title', function(_, t) {\n                                                        return t.replace(\/^Show\/i, 'Hide');\n                                                    });\n                                                if ($panel.length) $panel.prop('hidden', false);\n                                            },\n                                            onClose: function($el) {\n                                                var $btn = $el.find('.openTitle[aria-controls]');\n                                                var $panel = $('#' + $btn.attr('aria-controls'));\n                                                $btn.attr('aria-expanded', 'false')\n                                                    .attr('title', function(_, t) {\n                                                        return t.replace(\/^Hide\/i, 'Show');\n                                                    });\n                                                if ($panel.length) $panel.prop('hidden', true);\n                                            }\n                                        });\n\n                                        $('.openFaq').each(function() {\n                                            var $el = $(this);\n                                            var $btn = $el.find('.openTitle[aria-controls]');\n                                            var $panel = $('#' + $btn.attr('aria-controls'));\n                                            var isOpen = $el.hasClass('is-open') || ($panel.is(':visible') && !$panel.prop('hidden'));\n                                            $btn.attr('aria-expanded', isOpen ? 'true' : 'false');\n                                            $btn.attr('title', (isOpen ? 'Hide ' : 'Show ') + $.trim($btn.text()) + ' faq');\n                                            $panel.prop('hidden', !isOpen);\n                                        });\n                                    });\n                                <\/script>\n                            <\/div>\n                                                    <div class=\"beefup openFaq openSingle\">\n                                <span class=\"beefup__icon fa-solid fa-chevron-down\"><\/span>\n                                <button\n                                    type=\"button\"\n                                    id=\"beefup-7-header\"\n                                    class=\"openTitle beefup__head\"\n                                    title=\"Show Apple Health Integration for IPhone Users faq\"\n                                    role=\"heading\"\n                                    aria-level=\"3\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"beefup-7-panel\">\n                                    Apple Health Integration for IPhone Users                                <\/button>\n                                <div\n                                    id=\"beefup-7-panel\"\n                                    class=\"beefup__body maincopy\"\n                                    role=\"region\"\n                                    hidden\n                                    aria-labelledby=\"beefup-7-header\"\n                                    style=\"display: none;\">\n                                    <p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-21683\" src=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/07\/AppleHealthBadge-300x83-1.png\" alt=\"\" width=\"300\" height=\"83\" \/><\/p>\n<p>Easily access and visualize your health records in the Health app on iPhone\u00ae. See important data across seven categories \u2014 allergies, conditions, immunizations, lab results, medications, procedures, and vitals \u2014 in a simple, aggregated timeline view.<\/p>\n                                <\/div>\n                                <script>\n                                    jQuery(document).ready(function($) {\n                                        $('.openFaq').beefup({\n                                            onOpen: function($el) {\n                                                var $btn = $el.find('.openTitle[aria-controls]');\n                                                var $panel = $('#' + $btn.attr('aria-controls'));\n                                                $btn.attr('aria-expanded', 'true')\n                                                    .attr('title', function(_, t) {\n                                                        return t.replace(\/^Show\/i, 'Hide');\n                                                    });\n                                                if ($panel.length) $panel.prop('hidden', false);\n                                            },\n                                            onClose: function($el) {\n                                                var $btn = $el.find('.openTitle[aria-controls]');\n                                                var $panel = $('#' + $btn.attr('aria-controls'));\n                                                $btn.attr('aria-expanded', 'false')\n                                                    .attr('title', function(_, t) {\n                                                        return t.replace(\/^Hide\/i, 'Show');\n                                                    });\n                                                if ($panel.length) $panel.prop('hidden', true);\n                                            }\n                                        });\n\n                                        $('.openFaq').each(function() {\n                                            var $el = $(this);\n                                            var $btn = $el.find('.openTitle[aria-controls]');\n                                            var $panel = $('#' + $btn.attr('aria-controls'));\n                                            var isOpen = $el.hasClass('is-open') || ($panel.is(':visible') && !$panel.prop('hidden'));\n                                            $btn.attr('aria-expanded', isOpen ? 'true' : 'false');\n                                            $btn.attr('title', (isOpen ? 'Hide ' : 'Show ') + $.trim($btn.text()) + ' faq');\n                                            $panel.prop('hidden', !isOpen);\n                                        });\n                                    });\n                                <\/script>\n                            <\/div>\n                                                    <div class=\"beefup openFaq openSingle\">\n                                <span class=\"beefup__icon fa-solid fa-chevron-down\"><\/span>\n                                <button\n                                    type=\"button\"\n                                    id=\"beefup-8-header\"\n                                    class=\"openTitle beefup__head\"\n                                    title=\"Show CommonHealth Integration for Android Users faq\"\n                                    role=\"heading\"\n                                    aria-level=\"3\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"beefup-8-panel\">\n                                    CommonHealth Integration for Android Users                                <\/button>\n                                <div\n                                    id=\"beefup-8-panel\"\n                                    class=\"beefup__body maincopy\"\n                                    role=\"region\"\n                                    hidden\n                                    aria-labelledby=\"beefup-8-header\"\n                                    style=\"display: none;\">\n                                    <p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-21681\" src=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/07\/CommonHealth_Logo-300x50-1.png\" alt=\"\" width=\"300\" height=\"50\" \/><\/p>\n<p id=\"h-patients-with-a-southcoast-health-mychart-account-can-access-their-health-records-on-their-android-devices-using-the-commonhealth-app-by-syncing-accounts-from-participating-healthcare-organizations\">Patients with a Southcoast Health MyChart account can access their health records on their Android\u2122 devices using the\u00a0<a href=\"https:\/\/commonhealth.org\/\"><strong>CommonHealth<\/strong><\/a>\u00a0app by syncing accounts from participating healthcare organizations.<\/p>\n<p>CommonHealth is a secure way to store all your health records in one place and share them with the services and organizations you trust.<\/p>\n<p><a href=\"https:\/\/www.southcoast.org\/commonhealth-android\/\">Click here<\/a>\u00a0to learn more!<\/p>\n                                <\/div>\n                                <script>\n                                    jQuery(document).ready(function($) {\n                                        $('.openFaq').beefup({\n                                            onOpen: function($el) {\n                                                var $btn = $el.find('.openTitle[aria-controls]');\n                                                var $panel = $('#' + $btn.attr('aria-controls'));\n                                                $btn.attr('aria-expanded', 'true')\n                                                    .attr('title', function(_, t) {\n                                                        return t.replace(\/^Show\/i, 'Hide');\n                                                    });\n                                                if ($panel.length) $panel.prop('hidden', false);\n                                            },\n                                            onClose: function($el) {\n                                                var $btn = $el.find('.openTitle[aria-controls]');\n                                                var $panel = $('#' + $btn.attr('aria-controls'));\n                                                $btn.attr('aria-expanded', 'false')\n                                                    .attr('title', function(_, t) {\n                                                        return t.replace(\/^Hide\/i, 'Show');\n                                                    });\n                                                if ($panel.length) $panel.prop('hidden', true);\n                                            }\n                                        });\n\n                                        $('.openFaq').each(function() {\n                                            var $el = $(this);\n                                            var $btn = $el.find('.openTitle[aria-controls]');\n                                            var $panel = $('#' + $btn.attr('aria-controls'));\n                                            var isOpen = $el.hasClass('is-open') || ($panel.is(':visible') && !$panel.prop('hidden'));\n                                            $btn.attr('aria-expanded', isOpen ? 'true' : 'false');\n                                            $btn.attr('title', (isOpen ? 'Hide ' : 'Show ') + $.trim($btn.text()) + ' faq');\n                                            $panel.prop('hidden', !isOpen);\n                                        });\n                                    });\n                                <\/script>\n                            <\/div>\n                                            \n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/div>\n\n\n<div id=\"faq\" class=\"blockSettings  paddingTopNone paddingBottomSM tabsFluidAccordion light\" style=\"background-color:#fff;\">\t<div class=\"container\">\n\n\n\n        \t\t<div class=\"grid\">\n\t\t\t<div class=\"col-sm-12\">\n                <div class=\"introCenter intro-content\">\n                    <div class=\"maincopy intro\">\n                        <h2>Frequently Asked Questions<\/h2>\n                                            <\/div>\n                                                                                                                                                                                                <\/div>\n            <\/div>\n\t\t<\/div>\n                <div class=\"grid tabVertical\">\n                                    <div class=\"col-sm-4\">\n                <div class=\"tab__head\" role=\"tablist\" aria-label=\"Frequently Asked Questions\">\n                                                                            <button\n                                class=\"tablinks active\"\n                                role=\"tab\"\n                                id=\"frequently-asked-questions-tabbtn1\"\n                                aria-selected=\"true\"\n                                aria-controls=\"frequently-asked-questions-tab1\"\n                                tabindex=\"0\"\n                                onclick=\"openTab(event, 'frequently-asked-questions-tab1')\" id=\"defaultOpen\">About Enrollment<\/button>\n                                                        <button\n                                class=\"tablinks\"\n                                role=\"tab\"\n                                id=\"frequently-asked-questions-tabbtn2\"\n                                aria-selected=\"false\"\n                                aria-controls=\"frequently-asked-questions-tab2\"\n                                tabindex=\"-1\"\n                                onclick=\"openTab(event, 'frequently-asked-questions-tab2')\">Accessing Your Medical Records<\/button>\n                                                        <button\n                                class=\"tablinks\"\n                                role=\"tab\"\n                                id=\"frequently-asked-questions-tabbtn3\"\n                                aria-selected=\"false\"\n                                aria-controls=\"frequently-asked-questions-tab3\"\n                                tabindex=\"-1\"\n                                onclick=\"openTab(event, 'frequently-asked-questions-tab3')\">Message Settings and Controls<\/button>\n                                                        <button\n                                class=\"tablinks\"\n                                role=\"tab\"\n                                id=\"frequently-asked-questions-tabbtn4\"\n                                aria-selected=\"false\"\n                                aria-controls=\"frequently-asked-questions-tab4\"\n                                tabindex=\"-1\"\n                                onclick=\"openTab(event, 'frequently-asked-questions-tab4')\">Accessing Family Records<\/button>\n                                                        <button\n                                class=\"tablinks\"\n                                role=\"tab\"\n                                id=\"frequently-asked-questions-tabbtn5\"\n                                aria-selected=\"false\"\n                                aria-controls=\"frequently-asked-questions-tab5\"\n                                tabindex=\"-1\"\n                                onclick=\"openTab(event, 'frequently-asked-questions-tab5')\">Technical Questions<\/button>\n                                                                <\/div>\n            <\/div>\n                        <div class=\"col-sm-8\">\n                                    \n                                                \n                        <div class=\"tabcontent\" id=\"frequently-asked-questions-tab1\" role=\"tabpanel\" aria-labelledby=\"frequently-asked-questions-tabbtn1\" tabindex=\"0\">\n                            <div class=\"beefup__body\">\n                                <div class=\"accordion\">\n                                                                                                                            <div class=\"accordion__item\">\n                                                <button title=\"Show Is there a fee to use MyChart? faq\" class=\"accordion__title\">Is there a fee to use MyChart?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>MyChart is a <strong>free service<\/strong> offered to our patients.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show How do I sign up? faq\" class=\"accordion__title\">How do I sign up?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>There are several ways to sign up for MyChart:<\/p>\n<ul>\n<li>During your visit with your Southcoast Physicians Group provider<\/li>\n<li>During your visit to one of Southcoast Health&#8217;s Emergency Departments:\n<ul>\n<li>Charlton Memorial Hospital, Fall River, MA<\/li>\n<li>St. Luke&#8217;s Hospital, New Bedford, MA<\/li>\n<li>Tobey Hospital, Wareham, MA<\/li>\n<\/ul>\n<\/li>\n<li>Self-signup &#8211; Go to <a href=\"https:\/\/mychart.southcoast.org\/mychart\/signup\">https:\/\/mychart.southcoast.org\/mychart\/signup<\/a> and complete the form. This process is not instantaneous and may take up to 5-7 days.<\/li>\n<\/ul>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show Who do I contact if I have further MyChart access questions or technical assistance? faq\" class=\"accordion__title\">Who do I contact if I have further MyChart access questions or technical assistance?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>You can call our MyChart Patient Support Line at <strong>1-844-265-9857<\/strong> or email us at <strong>helpdesk@southcoast.org<\/strong>.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                                            <\/div>\n                            <\/div>\n                        <\/div>\n\n                        \n                    \n                                                \n                        <div class=\"tabcontent\" id=\"frequently-asked-questions-tab2\" role=\"tabpanel\" aria-labelledby=\"frequently-asked-questions-tabbtn2\" tabindex=\"0\" hidden>\n                            <div class=\"beefup__body\">\n                                <div class=\"accordion\">\n                                                                                                                            <div class=\"accordion__item\">\n                                                <button title=\"Show When can I see my test results in MyChart? faq\" class=\"accordion__title\">When can I see my test results in MyChart?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>Patients now have\u00a0<a href=\"https:\/\/www.healthit.gov\/curesrule\/what-it-means-for-me\/clinicians\" target=\"_blank\" rel=\"noreferrer noopener\">online access to shared notes<\/a>\u00a0your provider writes after an appointment or discussion.\u00a0Results and notes will be available in your\u00a0<a href=\"https:\/\/www.southcoast.org\/mychart-portal\/\" target=\"_blank\" rel=\"noreferrer noopener\">MyChart patient portal<\/a>\u00a0\u2013 your secure, confidential electronic health records system,\u00a0<a href=\"https:\/\/www.southcoast.org\/shared-notes-mychart\/\" target=\"_blank\" rel=\"noopener\">read more here.<\/a><\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show Why are certain test results not shared electronically via MyChart? faq\" class=\"accordion__title\">Why are certain test results not shared electronically via MyChart?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>A Federal Rule Prohibiting Information Blocking Will Take Effect March 30, 2021. The rule is part of the 21st Century Cures Act, which is designed to promote secure access and exchange of electronic health\u00a0<span class=\"il\">information. T<\/span>he Cures Act mandates that all records, with the below exceptions, will be made immediately available to any patient electronically. There may be exceptions to this Act, including<\/p>\n<ul>\n<li>In-patient psychotherapy notes<\/li>\n<li>Medical records compiled in anticipation of litigation, like in the case of a workers\u2019 compensation matter<\/li>\n<li><a href=\"https:\/\/www.southcoast.org\/shared-notes-mychart\/\" target=\"_blank\" rel=\"noopener\">Read more here<\/a><\/li>\n<\/ul>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show If some of my health information on MyChart is not correct, what should I do? faq\" class=\"accordion__title\">If some of my health information on MyChart is not correct, what should I do?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>Your MyChart information comes directly from your electronic medical record at your doctor\u2019s office. Contact your doctor\u2019s office to correct any inaccurate information or wait until your next clinic visit. Your health information is reviewed and updated in your electronic medical record at each visit. Or contact the Health Information Management Department at <strong>508-973-3784<\/strong><\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show If I send a message to my doctor, when can I expect a reply? faq\" class=\"accordion__title\">If I send a message to my doctor, when can I expect a reply?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>You will generally receive an answer within <strong>1-3 business days<\/strong>. Please note that MyChart should not be used for urgent situations. Please contact your medical center if the situation requires immediate attention or dial 911 if it is an emergency.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show Can I document an immunization in MyChart? faq\" class=\"accordion__title\">Can I document an immunization in MyChart?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>Yes. You can do so by clicking on the due\/overdue reminder, then select MARK AS COMPLETE. Add the date you received the vaccine and ACCEPT. Your medical record will be automatically updated with the completed vaccine. This option is only available for the Season Influenza vaccine at this time.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show Where did the Advance Directive Information go? faq\" class=\"accordion__title\">Where did the Advance Directive Information go?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>Starting 10\/30\/2018, Advanced Directive has been temporarily removed as several reports of issue opening <strong>.tif files<\/strong> using Google Chrome and Android OS devices. There is also additional maintenance to display only advance directives related documents.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                                            <\/div>\n                            <\/div>\n                        <\/div>\n\n                        \n                    \n                                                \n                        <div class=\"tabcontent\" id=\"frequently-asked-questions-tab3\" role=\"tabpanel\" aria-labelledby=\"frequently-asked-questions-tabbtn3\" tabindex=\"0\" hidden>\n                            <div class=\"beefup__body\">\n                                <div class=\"accordion\">\n                                                                                                                            <div class=\"accordion__item\">\n                                                <button title=\"Show How do I stop receiving text messages? faq\" class=\"accordion__title\">How do I stop receiving text messages?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>To opt out of receiving text messages, simply <strong>text\u00a0STOP<\/strong> to <strong>639104<\/strong>.<\/p>\n<p>You may also opt out of receiving text, email\u00a0 and phone messages via your MyChart account:<\/p>\n<ul>\n<li>Log into MyChart and go to the main MyChart menu.<\/li>\n<li>Scroll to\u00a0<strong>Settings<\/strong>\u00a0and select\u00a0<strong>Communications Preferences<\/strong>.<\/li>\n<li>Under the\u00a0<strong>General<\/strong> section, toggle off text, email and phone options under <strong>Settings<\/strong>\u00a0and click\u00a0<em>Save Changes<\/em>.<\/li>\n<\/ul>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show How do I update my mobile number for text messages? faq\" class=\"accordion__title\">How do I update my mobile number for text messages?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>To update your mobile number:<\/p>\n<ul>\n<li>Log into MyChart and go to the main MyChart menu.<\/li>\n<li>Scroll to\u00a0<strong>Settings<\/strong>\u00a0and select\u00a0<em>Personal Information<\/em>.<\/li>\n<li>Click\u00a0<em>Edit<\/em>\u00a0under\u00a0<strong>Contact Information<\/strong>, update your mobile number and click\u00a0<em>Save Changes<\/em>.<\/li>\n<\/ul>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show How do I update\/verify what type of messages I receive? faq\" class=\"accordion__title\">How do I update\/verify what type of messages I receive?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>To review and update the types of notifications you receive via text and email:<\/p>\n<ul>\n<li>Log into MyChart and go to the main MyChart menu.<\/li>\n<li>Scroll to\u00a0<strong>Settings<\/strong>\u00a0and select\u00a0<em>Communications Preferences<\/em>.<\/li>\n<li>Under\u00a0<strong>Details<\/strong>, expand each notification topic (Appointments, Messages, Health, Billing, Questionnaires, Account Management, News and Announcements, Telehealth and To Do) with option to review\u00a0<strong>Advanced Settings<\/strong>, select the method of communication by toggling the switch on or off, and click\u00a0<em>Save Changes<\/em>.<\/li>\n<\/ul>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show I don\u2019t have a MyChart account. How can I sign up for one so that I can manage my Communications Preferences for messages I receive? faq\" class=\"accordion__title\">I don\u2019t have a MyChart account. How can I sign up for one so that I can manage my Communications Preferences for messages I receive?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>To sign up for MyChart, simply\u00a0<a href=\"https:\/\/mychart.southcoast.org\/MyChart\/app\/signup\">fill out and submit the online form<\/a>. For assistance, call\u00a0<a href=\"tel:1-844-265-9857\">(844) 265-9857.<\/a> If you are a primary care patient of Southcoast Health, you can also contact your provider\u2019s office for help or ask the front desk staff for assistance at your next appointment.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show Who can I contact if I need further assistance with text or email messages? faq\" class=\"accordion__title\">Who can I contact if I need further assistance with text or email messages?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>Support is available by texting\u00a0<strong>HELP to 639104<\/strong>\u00a0or\u00a0<strong>calling <a href=\"tel:1-844-265-9857\">(844) 265-9857<\/a><\/strong><\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                                            <\/div>\n                            <\/div>\n                        <\/div>\n\n                        \n                    \n                                                \n                        <div class=\"tabcontent\" id=\"frequently-asked-questions-tab4\" role=\"tabpanel\" aria-labelledby=\"frequently-asked-questions-tabbtn4\" tabindex=\"0\" hidden>\n                            <div class=\"beefup__body\">\n                                <div class=\"accordion\">\n                                                                                                                            <div class=\"accordion__item\">\n                                                <button title=\"Show Can I view a family member\u2019s health record in MyChart? faq\" class=\"accordion__title\">Can I view a family member\u2019s health record in MyChart?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>Yes, you can. This is called Proxy access and allows a parent (or guardian) to log into their personal MyChart account and then connect to information regarding their family member. Complete a <strong>Proxy Consent Form<\/strong> and return it to the address listed on the form to request access to this convenient service. These forms can be found under the MyChart login page \u2013 <a href=\"https:\/\/www.southcoast.org\/mychart-access-requests\/\">Access Authorization Forms<\/a>.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show Can I ask questions regarding a family member from my MyChart account? faq\" class=\"accordion__title\">Can I ask questions regarding a family member from my MyChart account?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>MyChart offers direct access to\u00a0<b>your<\/b>\u00a0personal health record and communicating about another individual\u2019s information would be placed in\u00a0<b>your<\/b>\u00a0health record. This information would not appear in the correct health record and could potentially jeopardize medical care. You should obtain Proxy access which allows parents or caregivers access to your family member\u2019s chart. Complete a Proxy Consent Form and return it to the address listed on the form to request access to this convenient service. These forms can be found under the MyChart login page \u2013\u00a0<a href=\"https:\/\/www.southcoast.org\/mychart-access-requests\/\" target=\"_blank\" rel=\"noopener noreferrer\">Access Authorization Forms<\/a>.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show Can my spouse and I share one MyChart account? faq\" class=\"accordion__title\">Can my spouse and I share one MyChart account?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p><strong>No<\/strong>, due to the sensitive nature of medical information, each adult must request and establish their own MyChart account.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show Why can\u2019t I see my 12-17 year old\u2019s full online medical record? faq\" class=\"accordion__title\">Why can\u2019t I see my 12-17 year old\u2019s full online medical record?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>Massachusetts and Rhode Island State laws and regulations allow a minor to consent to certain types of medical care that also require protection of privacy. Therefore, Pediatric Proxy access automatically changes the night before a child\u2019s 12th birthday to Limited Teen Proxy Access to meet these laws and regulations.<\/p>\n<p>Your 12-17 year old can grant you limited proxy access to their online medical record by completing the 12-17 Year Old Proxy Access Authorization Form and submitting it to the address listed in the form. These forms can be found under the MyChart login page \u2013\u00a0<a href=\"https:\/\/www.southcoast.org\/mychart-access-requests\/\" target=\"_blank\" rel=\"noopener noreferrer\">Access Authorization Forms<\/a>.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                                            <\/div>\n                            <\/div>\n                        <\/div>\n\n                        \n                    \n                                                \n                        <div class=\"tabcontent\" id=\"frequently-asked-questions-tab5\" role=\"tabpanel\" aria-labelledby=\"frequently-asked-questions-tabbtn5\" tabindex=\"0\" hidden>\n                            <div class=\"beefup__body\">\n                                <div class=\"accordion\">\n                                                                                                                            <div class=\"accordion__item\">\n                                                <button title=\"Show How is MyChart secure? faq\" class=\"accordion__title\">How is MyChart secure?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>We take great care to ensure your health information is kept <strong>private<\/strong> and <strong>secure<\/strong>. Access to information is controlled through secure activation codes, personal usernames, and passwords. Each person controls their password, and the account cannot be accessed without that password. Further, MyChart uses the latest 128-bit SSL encryption technology with no caching to automatically encrypt your session with MyChart. Unlike conventional e-mail, all MyChart messaging is done while you are securely logged on to our website.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show What is your Privacy Policy? faq\" class=\"accordion__title\">What is your Privacy Policy?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>MyChart is owned and operated by MyChart and is fully compliant with federal and state laws pertaining to your privacy. Your name and e-mail address will be treated with the same care and privacy given your health records and will <strong>never<\/strong> be sold or leased by MyChart.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show I was logged out of MyChart, what happened? faq\" class=\"accordion__title\">I was logged out of MyChart, what happened?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>We aim to protect your privacy and security of your information. While logged into MyChart, if your keyboard remains idle for 15 minutes or more, you will be automatically logged out of MyChart. We recommend that you log out of your MyChart session if you need to leave your computer for even a short period of time.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show What do I need to use MyChart? faq\" class=\"accordion__title\">What do I need to use MyChart?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>You need access to a computer connected to the Internet and an up-to-date browser (such as Internet Explorer).<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show My activation code does not work, what should I do? faq\" class=\"accordion__title\">My activation code does not work, what should I do?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>For your security, your activation code expires after 30 days and is no longer valid after the first time you use it. If you still have problems you can call our MyChart Patient Support Line at <strong>1-844-265-9857<\/strong>.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show I forgot my password. What should I do? faq\" class=\"accordion__title\">I forgot my password. What should I do?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>Click on the \u201cForgot password\u201d link on the sign-in page to reset your password online. If you have difficulty, you may contact our MyChart Patient Support Line at <strong>1-844-265-9857<\/strong> to request a new, secure password.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                        <div class=\"accordion__item\">\n                                                <button title=\"Show Can you send me a new activation code as I have lost it, let it expire or did not receive it? faq\" class=\"accordion__title\">Can you send me a new activation code as I have lost it, let it expire or did not receive it?<\/button>\n                                                <div class=\"accordion__body maincopy\">\n                                                    <p>You may contact our MyChart Patient Support Line at <strong>1-844-265-9857<\/strong> to request a new activation code.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                                                                                            <\/div>\n                            <\/div>\n                        <\/div>\n\n                        \n                                                <\/div>\n        <\/div>\n\t<\/div>\n<\/div>\n\n\n<div  class=\"blockSettings  paddingTopSM paddingBottomNone copyFullFluid fullwidth light\" style=\"background-color:#E9F7F4;\">\t<div class=\"container\">\n\t\t<div class=\"grid\">\n            \t\t\t<div class=\"copyFullWrap \">\n\t\t\t\t<div class=\"col-sm-12\">\n                    <div class=\"maincopy \">\n                        <h4 style=\"text-align: center;\">Get the MyChart app on your Android or Apple Device today.<\/h4>\n<p style=\"text-align: left;\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=epic.mychart.android&amp;hl=en_US&amp;pli=1\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter\" style=\"height: 59px; width: auto;\" src=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/06\/mychart_patient_portal_google.webp\" alt=\"Get it on Google Play\" \/><\/a><a href=\"https:\/\/apps.apple.com\/us\/app\/mychart\/id382952264\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter\" style=\"height: 59px; width: auto;\" src=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/06\/mychart_patient_portal_appstore.webp\" alt=\"Download on the App Store\" \/><\/a><\/p>\n                    <\/div>\n\n                    \n                    <div class=\"ctaWrap ctaCenter\">\n                                                                                                        \n                                                                                                                            <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n            \n\n            \n\n            \t\t<\/div>\n\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10823","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - 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