{"id":18048,"date":"2023-04-25T15:19:25","date_gmt":"2023-04-25T15:19:25","guid":{"rendered":"https:\/\/test-southcoast-health-multi.southcoast-health.org\/news\/melanie-staff-profile\/"},"modified":"2023-04-25T15:19:25","modified_gmt":"2023-04-25T15:19:25","slug":"melanie-staff-profile","status":"publish","type":"news","link":"https:\/\/www.southcoast.org\/pt\/news\/melanie-staff-profile\/","title":{"rendered":"Assistente m\u00e9dica grata pelos cuidados que recebeu"},"content":{"rendered":"

Melanie sabia, em primeira m\u00e3o, como era dif\u00edcil cuidar dos doentes quando o pessoal e os fornecimentos estavam a ser esticados at\u00e9 - e para al\u00e9m - dos seus limites.<\/p>\n\n\n\n

Melanie, que vive em New Bedford, trabalha como assistente m\u00e9dica (MA) na departamento de endocrinologia<\/a> nos escrit\u00f3rios da Southcoast Health em Hanover Street, em Fall River. Trabalhando na Southcoast h\u00e1 mais de oito anos, tem a experi\u00eancia \u00fanica de aprender sobre a sua especialidade, tanto como algu\u00e9m que cuida dos doentes, como como ela pr\u00f3pria, uma doente.<\/p>\n\n\n\n

Melanie sofreu de infec\u00e7\u00f5es de ouvido dolorosas durante a maior parte da sua vida e teve os dois t\u00edmpanos substitu\u00eddos quando era crian\u00e7a. Quando testou positivo para a COVID pouco depois do Natal do ano passado, desenvolveu rapidamente uma infe\u00e7\u00e3o secund\u00e1ria que lhe causou dores intensas nos ouvidos e nos seios nasais.<\/p>\n\n\n\n

Ela telefonou Cuidados urgentes de Southcoast em Seekonk<\/a> e recebeu uma receita para ajudar a tratar a infe\u00e7\u00e3o. Nessa noite, as dores voltaram, os ouvidos estavam entupidos e os seios nasais latejavam. Ligou imediatamente e falou com uma rececionista do Urgent Care.<\/p>\n\n\n\n

J\u00e1 era tarde e todas as reservas estavam ocupadas, mas a rececionista estava preocupada com ela e falou com o assistente m\u00e9dico (PA) Ryan Laferte. Ryan telefonou a Melanie e pediu-lhe que viesse o mais depressa poss\u00edvel. Ele certificou-se de que ela seria vista e tratada nessa noite.<\/p>\n\n\n\n

\"Nessa altura, as dores eram tantas que comecei a chorar ao telefone\", conta Melanie. Agradeceu \u00e0 rececionista que a tinha ajudado e \u00e0 assistente por \"se preocuparem tanto com algu\u00e9m que nem sequer conheciam\".<\/p>\n\n\n\n

Quando chegou ao Urgent Care, a equipa de cuidados confirmou que ela tinha uma infe\u00e7\u00e3o dupla no ouvido e uma infe\u00e7\u00e3o sinusal em desenvolvimento.<\/p>\n\n\n\n

\"Sou assistente m\u00e9dica h\u00e1 quase 20 anos e sei como o escrit\u00f3rio pode ser atarefado, mas foi t\u00e3o bom para um doente ser ouvido e tratado quando me senti t\u00e3o mal e doente. Estou muito grata.\"<\/p>\n\n\n\n

Como carreira de mestrado - est\u00e1 a tirar um bacharelato em gest\u00e3o e administra\u00e7\u00e3o de cuidados de sa\u00fade, que espera venha a impulsionar a sua progress\u00e3o na carreira - disse que tenta sempre colocar-se \"no lugar do doente\" e que v\u00ea regularmente esse tipo de empenho por parte do pessoal m\u00e9dico de Southcoast.<\/p>\n\n\n\n

\"Tento sempre ser um defensor dos doentes. Pergunto-me a mim pr\u00f3prio: \"Como \u00e9 que eu gostaria de ser tratado?\"\"<\/p>\n\n\n\n

Melanie disse que \u00e9 este tipo de dedica\u00e7\u00e3o ao bem-estar dos doentes que recebeu no Southcoast Urgent Care em Seekonk que a mant\u00e9m na Southcoast Health, como doente e prestadora de cuidados.<\/p>\n\n\n\n

\"Estou muito contente por ter ido para l\u00e1\", diz ela. \"E estou muito contente por estar aqui.\"<\/p>\n\n\n\n

Para mais perfis do pessoal, visitar Arquivos de perfis de pessoal | Southcoast Health<\/a><\/em>. Tamb\u00e9m pode saber como a nossa equipa continua a prestar servi\u00e7os de excel\u00eancia e a proporcionar experi\u00eancia aos doentes. Excel\u00eancia de servi\u00e7o e experi\u00eancia do paciente na Southcoast Health | Southcoast Health<\/a><\/em>. <\/p>","protected":false},"author":20,"featured_media":4507,"template":"","categories":[1230],"class_list":["post-18048","news","type-news","status-publish","has-post-thumbnail","hentry","category-our-people"],"acf":[],"yoast_head":"\nMedical Assistant Grateful for the Care She Received - Southcoast Health<\/title>\n<meta name=\"description\" content=\"It\u2019s this kind of devotion to patient well-being that she received at Southcoast Urgent Care in Seekonk that keeps Melanie at Southcoast Health, as a patient and provider.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/test-southcoast-health-multi.southcoast-health.org\/news\/melanie-staff-profile\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Medical Assistant Grateful for the Care She Received - 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