2021 President’s Award Honorees
At Southcoast Health, our promise to you is Exceptional Care from People Who Care.
How do we do this? By working together, as a team. Every one of our employees plays a vital role in ensuring we provide the best care to you, our valued patients. Here, we introduce you to some of the amazing people at Southcoast Health. You may recognize them as your family, friends or neighbors. To us, they define what it means to be More than medicine.
Portraits of the award recipients are displayed at all three Southcoast Health hospital locations and the Fairhaven Business Center.
More than medicine is Working Together
Alvin Marcovici, MD
I love making my patients feel better. Helping people is a privilege.
But it is not something we can do alone. We are all part of a team that comes together every day to care for our patients, no one person is more important than the other. We all know that our patients are our community, and our community is our patients.
More than medicine is Answering the Call
Ana Medeiros, RN
Pulmonary Nurse, Charlton Memorial Hospital
I’m a life-long learner and I always want the best for my patients. With limitations in visitation due to COVID, we needed to find ways for our patients to stay in touch with their families and loved ones. I decided each day to make phone calls at the beginning and end of every shift to ensure all were able to speak to those who matter most to them. My patient’s families knew they could call at any time.
More than medicine is Accepting the Challenge
Ana Poucochinho CMI, MHA, BSN, RN
Director of Clinical Operations, Primary Care
Bringing teams together and enabling others to do what they love inspires me. I’ve been empowered to take my strengths and run with them. I hope to do the same for others who are like-minded and fueled by the challenges we face.
You can’t expect the world to change for you, but if you change yourself, the world changes around you.
More than medicine is Humility
The Community-Based Vaccination Design and Planning Pioneer Team
When we look back at this moment in 50 or 100 years, we’ll see that we came together and made history. Folks from all areas within Southcoast came together to build our clinics from the ground up and work on a project that is so much bigger than any one individual on this team. We knew there would be long nights and hard days, but our community needed us to deliver on our promise of exceptional care and service. This is a project of a lifetime and we’re all humbled to be involved.
Nothing will replace seeing our team provide the first vaccine in our community to a 90-year-old patient who could finally hold their granddaughter for the first time.
Team Members: Christine Azevedo, Lisa Bechard, Shawn Badgley, Brianne Beagan, Bill Burns, Arthur Caesar, Virginia Camisa, Meghan Carroll, Paulo Cordeiro, Rachel Davis, Jadene Elden, Alyson Fleming, Michele Ford, Brad Gifford, Linda Hevenor, Kristen Hewitt, Robin Hodkinson, Tonya Johnson, Paul Labonte, Mark Lacombe, Scott LaRosa, Luke Logan, Rachel McGarty, Traci McNeil, Peter Medeiros, Marissa Pillai, Ana Poucochinho, Kimberley Rodrigues, Chien Chien Sun, Beth Sylvia, Dave Teixeira, MacKinley Trudeau, Eugenia Vander Kaaden, Gerald Victorino, Cliff Weida
More than medicine is Finding the Answer
Deborah Hylander, MSN, RN, CIC, COHN-S
Director of Infection Prevention
The reason you have an Infection Prevention team is for situations exactly like the one we are currently in with COVID-19. It’s not an everyday occurrence but we used the same approach we use for all other challenges, by relying on our team expertise. In a time like this, you hope to have a team as prepared as ours is, to maintain safety and quality of care. We are sleuths, we research, and we find answers. We are constantly evaluating our processes so we can make effective and timely interventions to protect all of Southcoast.
Infection Prevention touches everything we do here at Southcoast, and my team and I are always looking for the best answer.
More than medicine is Building Family
Senior Office Coordinator, Radiology
It’s an incredible feeling to work on a team that you know has your back and appreciates the hard work that you put into everything that you do. When I was going through a difficult time in my life my coworkers and my managers had my back. My job gave me a purpose to keep going.
We are all a piece of the same puzzle; we just need to find where we fit.
More than medicine is Seeing it Through
Team Leader, Radiology Imaging Services
Every day is different.
It’s been a challenging year for all of us in healthcare. It’s nice to know that people appreciate your efforts for the tasks we must continue to do every day. Pandemic or not, our patients need care and I’m here to ensure that we stay on track. I love the variety of work that I get to do in my job. Each day is different, and it keeps me engaged and on my toes. There’s a great sense of accomplishment when I’m able to cross something off my list or work through an issue with my team.
More than medicine is Going Back for Seconds
Food Services Ambassador
I love my patients. They’re part of the reason I’ve stayed on per diem after my retirement, I would miss seeing them too much. You form a bond with the people you see frequently and you’re able to provide a warm welcome to them at a time when they need it most.
More than medicine is Communication
Jose Freire, MD
It’s rewarding to see our patient’s health improve while under our care. Taking the time to build a relationship with the patient and their family enables me to better care for them past their time in the hospital. An open conversation allows them to better understand their diagnosis and what needs to be done. The same concept applies to the team I work with, conversations allow me to better care for my patients.
More than medicine is Community
Director of Operations, Primary Care
I’ve worked in healthcare for 20 years — I love working within my community and helping my family, friends, and neighbors. The COVID crisis has required us all to step up, to shine, to rise. It is amazing to work with my colleagues. Understanding and respecting each other’s differences and cultures allows us to better care for one another.
More than medicine is Kindness
Senior Financial Analyst
I learn every day. I love interacting with people, and the team I work with is my second family. I want to be a pillar of strength and optimism for them as well as my daughters. You never know what battles people are going through, you may be the only kindness that person gets today. A smile is free.
More than medicine is Pursuing Your Passion
Nicolino Mucciardi, MD
Pulmonary doctors were always the smartest people I knew, so that was who I wanted to work with. I love what I do. I love the challenge. My goal is to always figure out the best treatment plan and help my patients get healthy.
More than medicine is Listening
Seanna Zimmerman, MSN, MBA, RN NEA-BC
Director of Emergency Services, St. Luke’s Hospital
When I work with a team, I take the time to learn something personal about each person because they all deserve that. I love figuring out how to make the people around me grow. The world around us is tough, I want to make the things we can control better. I love making a difference. I love helping people succeed.