Southcoast Health launches mobile app for 24/7 care at your fingertips
Patients want more access to exceptional healthcare, and they want that access to conveniently align with their busy lives.
Southcoast Health has launched a new virtual service that gives patients immediate access 24/7/365 to board-certified doctors through the convenience of phone, video or mobile app visits.
When patients cannot get an appointment with their primary care provider, or when urgent care is closed, they can now use Southcoast Health On Call. Southcoast Health On Call connects patients to virtual appointments with a licensed medical provider through the convenience of a mobile app. Typically, within minutes, a provider will contact you, ready to listen and diagnose your medical issue. If appropriate and medically necessary, a prescription will be sent to your choice of pharmacy.
“Southcoast Health On Call is just another example of our commitment to access, convenience, and exceptional healthcare where and when our patients need it.” said Keith Hovan, President & CEO of Southcoast Health. “Southcoast’s commitment to meeting all of our patient’s needs and expectations, and our embrace of the most advanced technology available, are just two of the many reasons why more patients every day are choosing Southcoast Health as their provider of choice. Our goal and commitment to the region is to be the best healthcare provider possible. We welcome and encourage everyone to become a patient and experience the commitment to excellence we achieve every day.”
It’s professional healthcare at your fingertips!!
Through Southcoast Health On Call, patients can receive diagnoses, recommended treatments and prescription medication, if appropriate and medically necessary, from licensed providers for many medical issues, including:
• Sore throat and stuffy nose
• Cold and flu symptoms
• Poison ivy
• Pink eye
• Urinary tract infection
• Respiratory infection
• Sinus problems
• Ear infection
• And more…
How does it work?
Request a virtual appointment – Open the Southcoast Health On Call App and request a consult from a provider, provide your medical history and pay the co-pay. You can also access these providers through Southcoast Health On Call online or toll-free at 855-754-6904.
Talk to a provider – Within minutes, a provider reviews your medical history and contacts you through your preferred method, a phone call or video chat. A third party like a friend or relative can also be invited to attend the appointment virtually.
Pick up prescription – The provider discusses your medical issue with you, answers questions and recommends next steps. If appropriate and medically necessary, a prescription can be submitted to a local pharmacy of your choice.
If you have a Southcoast Health primary care physician, they will receive a summary of your visit which will be included in your personal health record, ensuring you and your provider are always connected on your care.