COVID-19 HOTLINE:  508-973-1919 

This line serves Southcoast Health patients with COVID-19 triage, scheduling, and test results.

Hours of operation: daily, 8am-5pm

You can now self-schedule a COVID-19 test through MyChart.

To schedule, log in to MyChart or click here and scroll down to the “COVID-19 Testing” button. 

To sign-up for MyChart follow this link for activation of your account, mychart.southcoast.org/mychart/signup. 

To check your COVID-19 test results, log-on to MyChart, or click here.

To sign-up for MyChart follow this link for activation of your account, mychart.southcoast.org/mychart/signup. 

Please note it may take 3-7 days to receive your test results.

For additional information on COVID-19 services, provider appointments, safety protocols, COVID-19 vaccinations, and more, please visit our COVID-19 Services page.

For more information on how to receive medical care and treatment amid COVID-19, please visit our Essential Care page.

• Click Here for a Free CDC Assessment to help you determine if you should seek medical services or stay home (This link will bring you to the CDC website.)
• Southcoast Health COVID-19 Hotline and Triage at 508-973-1919 (hotline open to the entire community)
• Call your primary care provider (PCP) or schedule an appointment via MyChart if you’re not feeling well and seek treatment from you PCP
• Consider telehealth for a video visit to safely receive medical treatment from your home

For more information on how to receive medical care and treatment amid COVID-19, please visit our Essential Care page.

Attention: Due to increasing COVID-19 community spread, and in order to keep our patients, employees, and providers safe, new visitation restrictions are now in place across Southcoast Health locations, including our hospitals, Emergency Departments, and other clinical areas.

Learn more

Visitor Policy: Spanish and Portuguese

• If you are in immediate medical distress, please dial 911
• You may also call the Massachusetts Department of Public Health at 2-1-1 or the Rhode Island Department of Health at 401-222-8022
• If you don’t have a PCP and/or you’re acutely ill and think you need medical attention, PLEASE CALL AHEAD to our Urgent Care Centers or Emergency Departments if you can and let them know you’re coming in to ensure appropriate treatment and the safety of patients and staff. PLEASE DO NOT COME IN UNANNOUNCED IF AT ALL POSSIBLE.

Every employee is committed to patients, visitors, and each other. All employees shall understand and abide by the following safety standards:

• Separate patients with suspected and confirmed COVID-19 from other patients
• Don Personal Protective Equipment in accordance with CDC/DPH guidelines
• Don and enforce mandatory masking/face coverings for all staff and patients
• Enforce strict social distancing requirements – every 6 feet wherever possible
• Screen all staff, patients, and escorts
• Perform rigorous cleaning and disinfection protocols between patients and every 2 hours
• Clean air filtration systems in our hospitals and facilities
• Test all patients admitted to our hospitals for COVID-19
• Restrict visitors and companions, limiting possible exposures
• Provide Telehealth options available and scheduled when appropriate

English

Spanish

Portuguese

• Location changes or closures information:
  • Laboratory Services
    • Due to our social distancing requirements, our lab locations are currently not accepting walk-ins. Please call 508-973-5306 to schedule an appointment.

A strategic testing program by the Commonwealth to support the testing of asymptomatic individuals in communities across Massachusetts, including Fall River and New Bedford, that have continued to see a higher number of residents testing positive for COVID-19. If you are a resident of one of these communities, even if you have no COVID symptoms, please get tested to help stop the spread. Click Stop the Spread for a list of testing sites.

Updated Guidelines</p

To receive the latest updates on COVID-19 and other essential health information, opt-in for Southcoast Health text message alerts.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. To opt-out at any time just reply STOP. Reply HELP for help.

They also need your moral support. Post pictures of your Southcoast flag, your family masking up, your red lights, and your messages of gratitude and inspiration on social media with #SouthcoastFrontlines.