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This page will continue to update you on Southcoast Health’s response to the COVID-19 Coronavirus pandemic.

There are several online resources and tools available to individuals wanting to know more about COVID-19. For your convenience we are providing a link to the CDC online COVID-19 screening tool.

Click Here for a Free CDC Assessment to help you determine if you should seek medical services or stay home. (This link will bring you to the CDC website.)

If you are advised to seek medical services in response to the CDC COVID-19 screening, or if you are more comfortable contacting Southcoast Health directly if you believe you need medical services related to COVID-19, please contact the Southcoast Health 24/7 COVID-19 Nursing Triage Hotline at 508-973-1919.

Our Nursing Triage Hotline will ensure people receive the appropriate level of care while safeguarding the public and Southcoast’s workforce. Our priority is to protect our patients, providers, staff and community by minimizing spread.

A Message from Keith Hovan

Statement from Southcoast Health Chief Clinical Officer Dr. Dani Hackner (Spanish, Portuguese)

Public Service Announcement Videos

Watch our PSA in Spanish or Portuguese by selecting the circle under the video.

See this page in Spanish.

See this page in Portuguese.





Our administrative and clinical leaders continue to work closely with providers and staff 24/7 to ensure the safety of patients and employees at our hospitals and practices. 

Your health and safety are always our top priority.

We are in daily communication with the Massachusetts Department of Public Health and the Rhode Island Department of Health in following guidelines from the Centers for Disease Control and Prevention.

Southcoast Health is also coordinating efforts with municipalities and community partners across the region to protect the public against the spread of COVID-19 and to encourage prevention. 

As part of this preparation, we ask you to be prepared, too. Together, we will get through this.

So, what can you do?


Effective immediately patients can call ahead and schedule lab appointments for all Southcoast laboratory sites.

Closures: Southcoast Health Lab and Imaging Locations

The Schwartz Center is closed until further notice as a precautionary measure regarding COVID-19. Please call the Schwartz Center Meeting Street main number for updates at 508-996-3391.

Visitor Policy

Last reviewed: March 22, 2020

For the protection of Southcoast Health’s patients, employees and providers, Southcoast Health is restricting ALL visitors with limited exception.


  • Call your primary care provider (PCP) or schedule an appointment via MyChart if you’re not feeling well. Please consider using Southcoast Health On Call for a video visit and other telehealth options. Please do not walk into a Southcoast Health facility without an appointment. 
  • Your PCP will ask you some health-related questions in the context of COVID-19 and provide guidance on next steps. The same questions will be asked of MyChart users, as well.
  • Consider resting at home if you think your condition is not serious. 
  • If you don’t have a PCP and/or you’re acutely ill and think you need medical attention, PLEASE CALL AHEAD to our Urgent Care Centers or Emergency Departments if you can and let them know you’re coming in to ensure appropriate treatment and the safety of patients and staff. PLEASE DO NOT COME IN UNANNOUNCED IF AT ALL POSSIBLE.
  • You can also call the Massachusetts Department of Public Health at 2-1-1 and the Rhode Island Department of Health at 401-222-8022.
  • If you are in immediate medical distress, please dial 911. 



  • Wash your hands frequently with soap and water for 20 seconds.
  • Cough and sneeze into a facial tissue and dispose of the tissue immediately.
  • Avoid touching your face.
  • Avoid groups of people and keep six feet of distance between yourself and others. Limit your travel.
  • Clean frequently touched surfaces (including mobile devices)
  • Stay hydrated and nourished. 

We continue to focus on prevention and safety for all.

Thank you for trusting Southcoast Health with your care. Be well.