{"id":16019,"date":"2025-06-19T19:34:22","date_gmt":"2025-06-19T19:34:22","guid":{"rendered":"https:\/\/test-southcoast-health-multi.southcoast-health.org\/?page_id=16019"},"modified":"2026-07-09T13:15:32","modified_gmt":"2026-07-09T18:15:32","slug":"award","status":"publish","type":"page","link":"https:\/\/www.southcoast.org\/es\/service-excellence\/award\/","title":{"rendered":"Premio a la excelencia en el servicio"},"content":{"rendered":"<div class=\"hero-secondary-block\">\n    <div class=\"background\" style=\"background-color: #f6f7f7\"><\/div>\n    <div class=\"container\">\n        <div class=\"grid\">\n            <div class=\"col-bleed-y\">\n                <div class=\"grid intro-text\">\n                    <img decoding=\"async\" class=\"corner-art\" src=\"https:\/\/www.southcoast.org\/wp-content\/themes\/southcoast_multisite\/images\/herobasic-corner-art.png\" alt=\"corner art\">\n                    <div class=\"col-md-9\">\n                                                    <div class=\"breadcrumbsWrapper desktop-breadcrumbs\"><nav id=\"breadcrumbs\" aria-label=\"Migas de pan\"><ol><li><a href=\"https:\/\/www.southcoast.org\/es\/\"><i class=\"fa-light fa-house\" aria-hidden=\"true\"><\/i><\/a><\/li><\/ol><\/nav><\/div><div class=\"breadcrumbsWrapper mobile-breadcrumbs\"><p id=\"mobile-breadcrumbs\"><span><span><a href=\"https:\/\/www.southcoast.org\/es\" aria-label=\"Inicio\"><i class=\"far fa-home\" aria-hidden=\"true\"><\/i><\/a><\/span> <i class=\"fa-solid fa-chevron-right separator\" aria-hidden=\"true\"><\/i> <span><a href=\"https:\/\/www.southcoast.org\/es\/service-excellence\/\">Equipo de Excelencia en el Servicio y Experiencia del Paciente<\/a><\/span><\/span><\/p><\/div>                                                                            <span class=\"pre-heading\">PREMIOS Y RECONOCIMIENTOS<\/span>\n                                                                            <h1>Premio a la excelencia en el servicio<\/h1>\n                                                                            <div class=\"copy\">\n                                <p>Los comentarios de los pacientes tras una visita a uno de nuestros centros son una forma fundamental de distinguir la excelencia entre nuestras oficinas.<\/p>\n                            <\/div>\n                                            <\/div>\n                    \n                <\/div>\n                <div class=\"image\">\n                                            <img decoding=\"async\" class=\"hero-img\" src=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/08\/Service-Excellence-Award-Gradient-Hero-Collage.jpg\" alt=\"Collage of team photos celebrating a &quot;Service Excellence Award&quot; event, featuring diverse groups posing with awards and banners.\">\n                                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"container borderPadTwo\">\n\n<div  class=\"blockSettings  paddingTopNone paddingBottomNone twoColumnFluid light\" style=\"background-color:#f6f7f7;\">\t<div class=\"container\">\n\t\t<div class=\"grid\">\n\n            \n\t\t\t\t<div class=\"col-sm-6 copyLeft\">\n\t\t\t\t\t<div class=\"maincopy intro\">\n\t\t\t\t\t\t<h2>El Premio a la Excelencia en el Servicio reconoce a los equipos o departamentos que crean experiencias excepcionales para los pacientes bas\u00e1ndose en sus comentarios.<\/h2>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"ctaWrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\n\n            <div class=\"col-sm-6 copyRight\">\n                <div class=\"maincopy intro\">\n                    <p>\"En Southcoast Health, nos preguntamos: '\u00bfHay algo m\u00e1s que pueda hacer para que la experiencia de este paciente sea excepcional?'. Este compromiso nos impulsa a ponernos en su lugar y mostrar cari\u00f1o cada d\u00eda.\"<\/p>\n<p>Sus aportaciones no s\u00f3lo nos ayudan a mejorar, sino que tambi\u00e9n ponen de relieve la excelente labor de nuestro personal. Estos premios destacan al personal que potencia los comportamientos de servicio y se reconocen a trav\u00e9s de los comentarios de la encuesta posterior a la visita.<\/p>\n<p>&nbsp;<\/p>\n                <\/div>\n                                                                <a aria-label=\"Enlace para enviar un correo electr\u00f3nico al Equipo de Experiencia del Paciente\" class=\"mainCTA shadow light1 ctaRight\" href=\"mailto:patientexperience@southcoast.org\" target=\"_blank\" title=\"Abre Email the Patient Experience Team en una nueva pesta\u00f1a o ventana\" rel=\"noopener noreferrer\">Env\u00ede un correo electr\u00f3nico al Equipo de Experiencia del Paciente<span class=\"fa-regular fa-up-right-from-square\"><\/span><\/a>                                                                        <\/div>\n\n\n        <\/div>\n\t<\/div>\n<\/div>\n\n\n    <\/div>\n<\/div>\n\n\n<div  class=\"blockSettings  paddingTopNone paddingBottomNone videoGridFluid light\" style=\"\"><div class=\"container\">\n            <div class=\"grid align-end introLeft\">\n            <div class=\"col-sm-7 col-md-8\">\n                    <div class=\"mainCopyWrap\">\n            <\/div>\n                <\/div>\n            <div class=\"col-sm-5 col-md-4 introLeftColumn\">\n                            <\/div>\n        <\/div>\n    \n    \n    <!-- Video list -->\n    <div class=\"grid video smallGrid\">\n            <\/div>\n<\/div>\n<\/div>\n\n\n<div  class=\"blockSettings  paddingTopMD paddingBottomMD mediaObjectGalleryBlock sliderLeft darkTheme\" style=\"background: linear-gradient(110deg, #0A4A3D 2.57%, rgba(5, 116, 99, 0.99) 59.47%, #009984 99.08%);\"><div class=\"container\">\n\t<div class=\"grid align-center\">\n\t\t<div class=\"col-md-5 order-md-2\">\n\n\t\t\t    <div class=\"mainCopyWrap\">\n            <h2>Reconocimiento mensual al premio a la excelencia en el servicio<\/h2>\n    <div class=\"paragraphWrap\"><p>No s\u00f3lo contamos con los comentarios de los pacientes para hacer mejoras aqu\u00ed en Southcoast Health, sino que tambi\u00e9n los utilizamos para reconocer todas las grandes cosas que hace nuestro personal. \u00bfTiene alguna experiencia positiva que le gustar\u00eda compartir o alg\u00fan miembro del personal de Southcoast Health que le gustar\u00eda elogiar? Cu\u00e9ntenoslo en su encuesta de salud NRC posterior a la atenci\u00f3n o env\u00edenos un correo electr\u00f3nico a\u00a0<a href=\"mailto:patientexperience@southcoast.org\" target=\"_blank\" rel=\"noopener\">patientexperience@southcoast.org<\/a>.<\/p>\n<\/div>    <\/div>\n    \n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"col-md-7\">\n\t\t\t<div class=\"galleryLinkWrapper\">\n\t\t\t\t    <div class=\"cornerArtWrapper cornerArt-large\">\n        <img decoding=\"async\" class=\"cornerArt\" src=\"https:\/\/www.southcoast.org\/wp-content\/themes\/southcoast_multisite\/images\/corner-art-wide.svg\" alt=\"\">\n    <\/div>\n\t\t\t\t<div class=\"galleryLinkSlider\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2026\/06\/Jun-2026-CMH-SE-Rehab.jpg');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tJune 2026: Year-Over-Year Highest Improvement &#8211; Explain Things &#8211; Southcoast Inpatient Rehabilitation Center\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>&quot;This recognition really reflects that everyone here works together as a team and truly cares about each patient. Everyone works so hard to make sure every patient is getting the best possible experience. It\u2019s wonderful to see that dedication and commitment recognized, thank you.&quot; &#8211; Larissa Swan<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2026\/06\/IMG_6372-scaled.jpeg');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tMay 2026: Highest Improvement Scores &#8211; Improving Human Understanding &#8211; Portsmouth Pulmonary\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>&quot;Great patient care happens when every member of the team is aligned and working toward a shared goal.&quot; &#8211; Dr. Jason Graff<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2026\/04\/SK3-April-2026.jpg');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tApril 2026: Highest Improvement Scores &#8211; Improving Human Understanding &#8211; Tobey SK 3\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>&quot;We are incredibly proud of this achievement, as it reflects our team\u2019s dedication and commitment to serving our community. This recognition shows that the hard work, care, and compassion we show our patients does not go unnoticed. It is truly a testament to the outstanding team we have here on SK3.&quot; &#8211; Kelly Carneiro<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2026\/03\/SEA-March-Award-copy.jpg');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tMarch 2026: Highest change from previous quarter &#8211; Dartmouth Vascular Surgery\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>&quot;This recognition is such an honor for the team. They do a phenomenal job every single day, and to have that dedication acknowledged is truly amazing\u2014and so well deserved. Their commitment to putting patients first is evident in everything they do, and this recognition clearly reflects that Patient\u2011First mindset.\u201d &#8211; Dr. Pin<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2026\/03\/SEA-FEB-2026.jpg');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tFebruary 2026: Highest Change from Previous Quarter &#8211; Courtesy and Respect\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\"Recibir este premio refleja realmente la cultura de nuestro equipo y nuestra organizaci\u00f3n. Creemos que cada paciente merece cortes\u00eda, respeto y la misma atenci\u00f3n que querr\u00edamos para nuestras propias familias. Enhorabuena a nuestro personal, que trabaja duro cada d\u00eda para ofrecer la mejor atenci\u00f3n posible a nuestros pacientes.\"<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2026\/02\/image-2.png');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tJanuary 2026: Highest Change from Previous Quarter \u2013 NPS\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\"Gracias por este reconocimiento. Nos sentimos realmente honrados. Este logro refleja nuestro esfuerzo, dedicaci\u00f3n y trabajo en equipo. Todo el mundo ha dado un paso adelante y se ha apoyado mutuamente, y este reconocimiento es el resultado de ese esfuerzo colectivo.\" - Lori Ferreira<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"sliderArrows absolutePosition\">\n\t\t\t\t\t<button title=\"diapositiva anterior\" class=\"prev-slide\"><i class=\"fa-light fa-chevron-left\"><\/i><\/button>\n\t\t\t\t\t<button title=\"siguiente diapositiva\" class=\"next-slide\"><i class=\"fa-light fa-chevron-right\"><\/i><\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n\n\n<div  class=\"blockSettings  paddingTopLG paddingBottomLG cardIconsFluid cardIconsImageFluid light\" style=\"background-color:#f6f7f7;\">\t<div class=\"container\">\n\t\t\t\t\t<div class=\"grid\">\n\t\t\t\t<div class=\"col-sm-12\">\n\t\t\t\t\t<div class=\"introCenter\">\n\t\t\t\t\t\t<div class=\"maincopy intro\">\n\t\t\t\t\t\t\t<h2>Gratitud del paciente<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><p>Despu\u00e9s de cada visita, recibir\u00e1 una encuesta de satisfacci\u00f3n del paciente de NRC Health. La encuesta le permite darnos su opini\u00f3n, comentarios, historias y la oportunidad de reconocer a su equipo de atenci\u00f3n que encarna lo que significa ser M\u00e1s que medicina. El Informe de gratitud incluir\u00e1 los nombres de los empleados mencionados en las encuestas de los pacientes y se compartir\u00e1 con todo el sistema. A continuaci\u00f3n se muestran menciones de encuestas recientes que ejemplifican nuestros comportamientos de servicio aqu\u00ed en Southcoast Health:<\/p>\n<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                                                        \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<!--Manual Cards-->\n\t\t\t<div class=\"grid\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-4 col-grid\">\n\t\t\t\t\t\t\t\t<div class=\"cardBasic  Left Vertical\">\n\t\t\t\t\t\t\t\t\t<span class='icon image-icon'><img loading=\"lazy\" decoding=\"async\" width=\"230\" height=\"239\" src=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/07\/Smile-Gratitude-Icon.png\" class=\"attachment-full size-full\" alt=\"A simple white smiley face icon on a solid purple background.\" \/><\/span>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBody\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBodyTitle\" role=\"title\">\u201cChantell was outstanding. This was my first time at an Urgent  Care facility. She made me feel welcome. She was professional, courteous and very knowledgeable. Outstanding customer service.\u201d <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"excerpt\">\n\t\t\t\t\t\t\t\t\t\t\t<p><strong>Thank you to Chantale Challenger, Dartmouth Urgent Care<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-4 col-grid\">\n\t\t\t\t\t\t\t\t<div class=\"cardBasic  Left Vertical\">\n\t\t\t\t\t\t\t\t\t<span class='icon image-icon'><img loading=\"lazy\" decoding=\"async\" width=\"230\" height=\"239\" src=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/07\/Listen-Gratitude-Icon.png\" class=\"attachment-full size-full\" alt=\"Simple white ear icon on green circular background with &quot;REALLY LISTEN&quot; text.\" \/><\/span>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBody\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBodyTitle\" role=\"title\">\u201cDr Shorter and Nurse Maria are so attentive! Anytime I have had to go in the office I never ever feel rushed and always feel listened too!\u201d<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"excerpt\">\n\t\t\t\t\t\t\t\t\t\t\t<p><strong>Thank you to Maria Nieuwenhuizen, Rosebrook Primary Care<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-4 col-grid\">\n\t\t\t\t\t\t\t\t<div class=\"cardBasic  Left Vertical\">\n\t\t\t\t\t\t\t\t\t<span class='icon image-icon'><img loading=\"lazy\" decoding=\"async\" width=\"230\" height=\"251\" src=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/07\/Stay-A-Step-Ahead-Gratitude-Icon.png\" class=\"attachment-full size-full\" alt=\"A light bulb icon with a brain illustration inside, surrounded by a blue circular background and the text &quot;Stay A Step Ahead&quot;.\" \/><\/span>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBody\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBodyTitle\" role=\"title\">\u201cEveryone that was involved in my healthcare was amazing,  especially Carla the nurse that treated me. She made me feel very comfortable and less anxious about my treatment plan.\u201d<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"excerpt\">\n\t\t\t\t\t\t\t\t\t\t\t<p><strong>Thank you to Carla Vieira, St. Luke\u2019s Emergency Department<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-4 col-grid\">\n\t\t\t\t\t\t\t\t<div class=\"cardBasic  Left Vertical\">\n\t\t\t\t\t\t\t\t\t<span class='icon image-icon'><img loading=\"lazy\" decoding=\"async\" width=\"244\" height=\"239\" src=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/07\/Walk-in-Their-Shoes-Gratitude-Icon.png\" class=\"attachment-full size-full\" alt=\"White shoe icon on orange circle with &quot;WALK IN THEIR SHOES&quot; text.\" \/><\/span>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBody\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBodyTitle\" role=\"title\">\u201cChristine was very accommodating to what day or time to schedule appointments to meet my needs. She made us aware of  any changes to the schedule.\u201d<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"excerpt\">\n\t\t\t\t\t\t\t\t\t\t\t<p><strong>Thank you to Christine McWilliams, Tobey Wound Care<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-4 col-grid\">\n\t\t\t\t\t\t\t\t<div class=\"cardBasic  Left Vertical\">\n\t\t\t\t\t\t\t\t\t<span class='icon image-icon'><img loading=\"lazy\" decoding=\"async\" width=\"230\" height=\"239\" src=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/07\/Show-TLC-Gratitude-Icon.png\" class=\"attachment-full size-full\" alt=\"A hand holding a heart-shaped icon with a medical cross, depicting the &quot;Show TLC Gratitude Icon&quot;.\" \/><\/span>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBody\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBodyTitle\" role=\"title\">\u201cReceptionist was very friendly. I believe the technician that  obtained my image is Ashley. She was so friendly and kind. I felt  comfortable. Very friendly staff. Thank you!\u201d<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"excerpt\">\n\t\t\t\t\t\t\t\t\t\t\t<p><strong>Thank you to Ashley Pereira, Dartmouth Mammography<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n<div  class=\"blockSettings  paddingTopMD paddingBottomMD mediaObjectGalleryBlock sliderLeft light\" style=\"\"><div class=\"container\">\n\t<div class=\"grid align-center\">\n\t\t<div class=\"col-md-5 order-md-2\">\n\n\t\t\t    <div class=\"mainCopyWrap\">\n            <h2>Reconocimiento trimestral a la excelencia en el servicio de hospitalizaci\u00f3n<\/h2>\n    <div class=\"paragraphWrap\"><p>Cada d\u00eda nuestros pacientes, familias y comunidad eligen Southcoast Health porque pueden contar con nuestros excepcionales m\u00e9dicos y personal. Basado en los comentarios de nuestros pacientes, el Premio a la Excelencia en el Servicio es un reconocimiento trimestral a un equipo o departamento de todo el sistema que ha creado una experiencia excepcional encarnando nuestros comportamientos de servicio.<\/p>\n<p>No s\u00f3lo contamos con los comentarios de los pacientes para hacer mejoras aqu\u00ed en Southcoast Health, sino que tambi\u00e9n los utilizamos para reconocer todas las grandes cosas que hace nuestro personal. \u00bfTiene alguna experiencia positiva que le gustar\u00eda compartir o alg\u00fan miembro del personal de Southcoast Health que le gustar\u00eda elogiar? Cu\u00e9ntenoslo en su encuesta de salud NRC posterior a la atenci\u00f3n o env\u00edenos un correo electr\u00f3nico a\u00a0<a href=\"mailto:patientexperience@southcoast.org\" target=\"_blank\" rel=\"noopener\">patientexperience@southcoast.org<\/a>.<\/p>\n<\/div>    <\/div>\n    \n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"col-md-7\">\n\t\t\t<div class=\"galleryLinkWrapper\">\n\t\t\t\t    <div class=\"cornerArtWrapper cornerArt-large\">\n        <img decoding=\"async\" class=\"cornerArt\" src=\"https:\/\/www.southcoast.org\/wp-content\/themes\/southcoast_multisite\/images\/corner-art-wide.svg\" alt=\"\">\n    <\/div>\n\t\t\t\t<div class=\"galleryLinkSlider\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2026\/04\/Inpatient-SEA-April-2026.jpg');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tQ2 FY26 Inpatient Service Excellence Award \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>&quot;This recognition means so much to our team because it comes from our patients. We\u2019re proud of the time, patience, and personalized care we provide at the bedside\u2014and honored to know it truly makes a difference.&quot;\r\n\u2013 Dorothy C\r\n<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2026\/02\/image-4.png');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tQ1 FY26 Premio a la Excelencia en el Servicio de Hospitalizaci\u00f3n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\"El equipo de Century 4 ha recorrido un largo camino, creciendo juntos gracias a una verdadera colaboraci\u00f3n. Este reconocimiento es un poderoso testimonio de su trayectoria, y no podr\u00eda estar m\u00e1s orgullosa de lo lejos que han llegado\". - Cheryl Sylvia<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/10\/SEA-Q4-FY25-Charlton-Memorial-Hospital-Moran-3-scaled.jpg');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tQ4 FY25 Charlton Memorial Hospital Moran 3\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\"Este reconocimiento es un orgulloso testimonio de la incre\u00edble dedicaci\u00f3n y el duro trabajo de nuestras enfermeras de cabecera. Su compromiso con la excelencia marca la diferencia cada d\u00eda\".\r\n- Lauren Sheehan, Directora de Enfermer\u00eda de Moran 3<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/07\/Inpatient-Service-Excellence-Award-Q3-2025-Charlton-Memorial-Hospital-Atwood-5.png');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tQ3 FY25 Charlton Memorial Hospital Atwood 5\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\"Es un momento de orgullo para nuestro equipo. Est\u00e1n comprometidos a proporcionar una atenci\u00f3n excepcional y este premio valida su duro trabajo para hacer lo mejor para nuestros pacientes. Gracias a nuestros pacientes por este reconocimiento\".\r\n - Alda Medeiros, Directora de Enfermer\u00eda de Atwood 5<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/07\/Inpatient-Service-Excellence-Award-Atwood-4-Q2-2025.png');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tQ2 FY25 Charlton Memorial Hospital Atwood 4\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\"Cuidar de nuestros pacientes, a pesar de los retos que suponen la alta agudeza y el volumen, es un privilegio que nunca damos por sentado. Estamos realmente agradecidos por su premio y por el reconocimiento del duro trabajo y la dedicaci\u00f3n de nuestro equipo.\" - Mike Diogo, Gerente, Atwood 4<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"sliderArrows absolutePosition\">\n\t\t\t\t\t<button title=\"diapositiva anterior\" class=\"prev-slide\"><i class=\"fa-light fa-chevron-left\"><\/i><\/button>\n\t\t\t\t\t<button title=\"siguiente diapositiva\" class=\"next-slide\"><i class=\"fa-light fa-chevron-right\"><\/i><\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n\n\n<div  class=\"blockSettings  paddingTopNone paddingBottomNone calloutbannerminiFluid layout-full darkTheme\" style=\"background: linear-gradient(110deg, #0A4A3D 2.57%, rgba(5, 116, 99, 0.99) 59.47%, #009984 99.08%);\"><div class=\"container-full\">\n    <div class=\"grid\">\n        <div class=\"col-sm-12 col-bleed\">\n            <div class=\"banner-content container ctas-2\">\n                                    <div class=\"copy\">\n                        <p>\u00bfSab\u00eda que puede reconocer a alguien por el gran impacto que tuvo durante su tratamiento en Southcoast Health?<\/p>\n                    <\/div>\n                                    <div class=\"ctaWrap\">\n                    <a aria-label=\"enlace para donar en su honor\" class=\"mainCTA shadow dark1\" href=\"https:\/\/host.nxt.blackbaud.com\/donor-form\/?svcid=tcs&#038;formId=f1017d35-a984-4bb2-8a3f-5804f0964f1c&#038;envid=p-ErWNnLTD3UGBHCAEwe1t7Q&#038;zone=usa\" target=\"_blank\" title=\"Abre Give in their Honor en una nueva pesta\u00f1a o ventana\" rel=\"noopener noreferrer\">Dar en su honor<span class=\"fa-regular fa-up-right-from-square\"><\/span><\/a>                    <a aria-label=\"Enlace al correo electr\u00f3nico Experiencia del paciente\" class=\"mainCTA shadow dark2\" href=\"mailto:patientexperience@southcoast.org\" target=\"_blank\" title=\"Abre Email Patient Experience en una nueva pesta\u00f1a o ventana\" rel=\"noopener noreferrer\">Correo electr\u00f3nico Experiencia del paciente<span class=\"fa-regular fa-up-right-from-square\"><\/span><\/a>            <\/div>\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":16017,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-16019","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service Excellence Award - Southcoast Health<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.southcoast.org\/es\/service-excellence\/award\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Excellence Award - Southcoast Health\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.southcoast.org\/es\/service-excellence\/award\/\" \/>\n<meta property=\"og:site_name\" content=\"Southcoast Health\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-09T18:15:32+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.southcoast.org\/service-excellence\/award\/\",\"url\":\"https:\/\/www.southcoast.org\/service-excellence\/award\/\",\"name\":\"Service Excellence Award - Southcoast Health\",\"isPartOf\":{\"@id\":\"https:\/\/www.southcoast.org\/#website\"},\"datePublished\":\"2025-06-19T19:34:22+00:00\",\"dateModified\":\"2026-07-09T18:15:32+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.southcoast.org\/service-excellence\/award\/#breadcrumb\"},\"inLanguage\":\"es-MX\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.southcoast.org\/service-excellence\/award\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.southcoast.org\/service-excellence\/award\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\",\"item\":\"https:\/\/www.southcoast.org\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Service Excellence and Patient Experience Team\",\"item\":\"https:\/\/www.southcoast.org\/service-excellence\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Service Excellence Award\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.southcoast.org\/#website\",\"url\":\"https:\/\/www.southcoast.org\/\",\"name\":\"Southcoast Health\",\"description\":\"More than medicine.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.southcoast.org\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es-MX\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Premio a la excelencia en el servicio - Southcoast Health","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.southcoast.org\/es\/service-excellence\/award\/","og_locale":"es_MX","og_type":"article","og_title":"Service Excellence Award - Southcoast Health","og_url":"https:\/\/www.southcoast.org\/es\/service-excellence\/award\/","og_site_name":"Southcoast Health","article_modified_time":"2026-07-09T18:15:32+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.southcoast.org\/service-excellence\/award\/","url":"https:\/\/www.southcoast.org\/service-excellence\/award\/","name":"Premio a la excelencia en el servicio - Southcoast Health","isPartOf":{"@id":"https:\/\/www.southcoast.org\/#website"},"datePublished":"2025-06-19T19:34:22+00:00","dateModified":"2026-07-09T18:15:32+00:00","breadcrumb":{"@id":"https:\/\/www.southcoast.org\/service-excellence\/award\/#breadcrumb"},"inLanguage":"es-MX","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.southcoast.org\/service-excellence\/award\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.southcoast.org\/service-excellence\/award\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"","item":"https:\/\/www.southcoast.org\/"},{"@type":"ListItem","position":2,"name":"The Service Excellence and Patient Experience Team","item":"https:\/\/www.southcoast.org\/service-excellence\/"},{"@type":"ListItem","position":3,"name":"Service Excellence Award"}]},{"@type":"WebSite","@id":"https:\/\/www.southcoast.org\/#website","url":"https:\/\/www.southcoast.org\/","name":"Southcoast Health","description":"M\u00e1s que medicina.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.southcoast.org\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es-MX"}]}},"_links":{"self":[{"href":"https:\/\/www.southcoast.org\/es\/wp-json\/wp\/v2\/pages\/16019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.southcoast.org\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.southcoast.org\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.southcoast.org\/es\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.southcoast.org\/es\/wp-json\/wp\/v2\/comments?post=16019"}],"version-history":[{"count":65,"href":"https:\/\/www.southcoast.org\/es\/wp-json\/wp\/v2\/pages\/16019\/revisions"}],"predecessor-version":[{"id":291262,"href":"https:\/\/www.southcoast.org\/es\/wp-json\/wp\/v2\/pages\/16019\/revisions\/291262"}],"up":[{"embeddable":true,"href":"https:\/\/www.southcoast.org\/es\/wp-json\/wp\/v2\/pages\/16017"}],"wp:attachment":[{"href":"https:\/\/www.southcoast.org\/es\/wp-json\/wp\/v2\/media?parent=16019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}