{"id":16019,"date":"2025-06-19T19:34:22","date_gmt":"2025-06-19T19:34:22","guid":{"rendered":"https:\/\/test-southcoast-health-multi.southcoast-health.org\/?page_id=16019"},"modified":"2026-04-08T14:58:43","modified_gmt":"2026-04-08T19:58:43","slug":"award","status":"publish","type":"page","link":"https:\/\/www.southcoast.org\/es\/service-excellence\/award\/","title":{"rendered":"Premio a la excelencia en el servicio"},"content":{"rendered":"<div class=\"hero-secondary-block\">\n    <div class=\"background\" style=\"background-color: #f6f7f7\"><\/div>\n    <div class=\"container\">\n        <div class=\"grid\">\n            <div class=\"col-bleed-y\">\n                <div class=\"grid intro-text\">\n                    <img decoding=\"async\" class=\"corner-art\" src=\"https:\/\/www.southcoast.org\/wp-content\/themes\/southcoast_multisite\/images\/herobasic-corner-art.png\" alt=\"corner art\">\n                    <div class=\"col-md-9\">\n                                                    <div class=\"breadcrumbsWrapper desktop-breadcrumbs\"><nav id=\"breadcrumbs\" aria-label=\"Migas de pan\"><ol><li><a href=\"https:\/\/www.southcoast.org\/es\/\"><i class=\"fa-light fa-house\"><\/i><span class=\"visually-hidden\">Inicio<\/span><\/a><\/li><\/ol><\/nav><\/div><div class=\"breadcrumbsWrapper mobile-breadcrumbs\"><p id=\"mobile-breadcrumbs\"><span><span><a href=\"https:\/\/www.southcoast.org\/es\"><i class=\"far fa-home\"><\/i><\/a><\/span> <i class=\"fa-solid fa-chevron-right separator\"><\/i> <span><a href=\"https:\/\/www.southcoast.org\/es\/service-excellence\/\">Equipo de Excelencia en el Servicio y Experiencia del Paciente<\/a><\/span><\/span><\/p><\/div>                                                                            <span class=\"pre-heading\">PREMIOS Y RECONOCIMIENTOS<\/span>\n                                                                            <h1>Premio a la excelencia en el servicio<\/h1>\n                                                                            <div class=\"copy\">\n                                <p>Los comentarios de los pacientes tras una visita a uno de nuestros centros son una forma fundamental de distinguir la excelencia entre nuestras oficinas.<\/p>\n                            <\/div>\n                                            <\/div>\n                    \n                <\/div>\n                <div class=\"image\">\n                                            <img decoding=\"async\" class=\"hero-img\" src=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/08\/Service-Excellence-Award-Gradient-Hero-Collage.jpg\" alt=\"Collage of team photos celebrating a &quot;Service Excellence Award&quot; event, featuring diverse groups posing with awards and banners.\">\n                                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"container borderPadTwo\">\n\n<div  class=\"blockSettings  paddingTopNone paddingBottomNone twoColumnFluid light\" style=\"background-color:#f6f7f7;\">\t<div class=\"container\">\n\t\t<div class=\"grid\">\n\n            \n\t\t\t\t<div class=\"col-sm-6 copyLeft\">\n\t\t\t\t\t<div class=\"maincopy intro\">\n\t\t\t\t\t\t<h2>El Premio a la Excelencia en el Servicio reconoce a los equipos o departamentos que crean experiencias excepcionales para los pacientes bas\u00e1ndose en sus comentarios.<\/h2>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"ctaWrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\n\n            <div class=\"col-sm-6 copyRight\">\n                <div class=\"maincopy intro\">\n                    <p>\"En Southcoast Health, nos preguntamos: '\u00bfHay algo m\u00e1s que pueda hacer para que la experiencia de este paciente sea excepcional?'. Este compromiso nos impulsa a ponernos en su lugar y mostrar cari\u00f1o cada d\u00eda.\"<\/p>\n<p>Sus aportaciones no s\u00f3lo nos ayudan a mejorar, sino que tambi\u00e9n ponen de relieve la excelente labor de nuestro personal. Estos premios destacan al personal que potencia los comportamientos de servicio y se reconocen a trav\u00e9s de los comentarios de la encuesta posterior a la visita.<\/p>\n<p>&nbsp;<\/p>\n                <\/div>\n                                                                <a aria-label=\"Enlace para enviar un correo electr\u00f3nico al Equipo de Experiencia del Paciente\" class=\"mainCTA shadow light1 ctaRight\" href=\"mailto:patientexperience@southcoast.org\" target=\"_blank\" title=\"Abre Email the Patient Experience Team en una nueva pesta\u00f1a o ventana\" rel=\"noopener noreferrer\">Env\u00ede un correo electr\u00f3nico al Equipo de Experiencia del Paciente<span class=\"fa-regular fa-up-right-from-square\"><\/span><\/a>                                                                        <\/div>\n\n\n        <\/div>\n\t<\/div>\n<\/div>\n\n\n    <\/div>\n<\/div>\n\n\n<div  class=\"blockSettings  paddingTopNone paddingBottomNone videoGridFluid light\" style=\"\"><div class=\"container\">\n            <div class=\"grid align-end introLeft\">\n            <div class=\"col-sm-7 col-md-8\">\n                    <div class=\"mainCopyWrap\">\n            <\/div>\n                <\/div>\n            <div class=\"col-sm-5 col-md-4 introLeftColumn\">\n                            <\/div>\n        <\/div>\n    \n    \n    <!-- Video list -->\n    <div class=\"grid video smallGrid\">\n            <\/div>\n<\/div>\n<\/div>\n\n\n<div  class=\"blockSettings  paddingTopMD paddingBottomMD mediaObjectGalleryBlock sliderLeft darkTheme\" style=\"background: linear-gradient(110deg, #0A4A3D 2.57%, rgba(5, 116, 99, 0.99) 59.47%, #009984 99.08%);\"><div class=\"container\">\n\t<div class=\"grid align-center\">\n\t\t<div class=\"col-md-5 order-md-2\">\n\n\t\t\t    <div class=\"mainCopyWrap\">\n            <h2>Reconocimiento mensual al premio a la excelencia en el servicio<\/h2>\n    <div class=\"paragraphWrap\"><p>No s\u00f3lo contamos con los comentarios de los pacientes para hacer mejoras aqu\u00ed en Southcoast Health, sino que tambi\u00e9n los utilizamos para reconocer todas las grandes cosas que hace nuestro personal. \u00bfTiene alguna experiencia positiva que le gustar\u00eda compartir o alg\u00fan miembro del personal de Southcoast Health que le gustar\u00eda elogiar? Cu\u00e9ntenoslo en su encuesta de salud NRC posterior a la atenci\u00f3n o env\u00edenos un correo electr\u00f3nico a\u00a0<a href=\"mailto:patientexperience@southcoast.org\" target=\"_blank\" rel=\"noopener\">patientexperience@southcoast.org<\/a>.<\/p>\n<\/div>    <\/div>\n    \n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"col-md-7\">\n\t\t\t<div class=\"galleryLinkWrapper\">\n\t\t\t\t    <div class=\"cornerArtWrapper cornerArt-large\">\n        <img decoding=\"async\" class=\"cornerArt\" src=\"https:\/\/www.southcoast.org\/wp-content\/themes\/southcoast_multisite\/images\/corner-art-wide.svg\" alt=\"\">\n    <\/div>\n\t\t\t\t<div class=\"galleryLinkSlider\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2026\/03\/SEA-March-Award-copy.jpg');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tMarch 2026 &#8211; Highest change from previous quarter &#8211; Dartmouth Vascular Surgery\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>&quot;This recognition is such an honor for the team. They do a phenomenal job every single day, and to have that dedication acknowledged is truly amazing\u2014and so well deserved. Their commitment to putting patients first is evident in everything they do, and this recognition clearly reflects that Patient\u2011First mindset.\u201d &#8211; Dr. Pin<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2026\/03\/SEA-FEB-2026.jpg');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tFebrero de 2026 - Mayor cambio respecto al trimestre anterior - Cortes\u00eda y respeto\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\"Recibir este premio refleja realmente la cultura de nuestro equipo y nuestra organizaci\u00f3n. Creemos que cada paciente merece cortes\u00eda, respeto y la misma atenci\u00f3n que querr\u00edamos para nuestras propias familias. Enhorabuena a nuestro personal, que trabaja duro cada d\u00eda para ofrecer la mejor atenci\u00f3n posible a nuestros pacientes.\"<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2026\/02\/image-2.png');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tEnero de 2026 - Variaci\u00f3n m\u00e1s alta respecto al trimestre anterior - NPS\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\"Gracias por este reconocimiento. Nos sentimos realmente honrados. Este logro refleja nuestro esfuerzo, dedicaci\u00f3n y trabajo en equipo. Todo el mundo ha dado un paso adelante y se ha apoyado mutuamente, y este reconocimiento es el resultado de ese esfuerzo colectivo.\" - Lori Ferreira<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/12\/Dec-2025-Fall-River-Nephrology-.jpg');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tDiciembre de 2025 Premio a la Excelencia en el Servicio - Mayor regularidad en - Escucha\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\"Esto valida que el trabajo en equipo y la atenci\u00f3n de calidad son apreciados por nuestros pacientes.  Es una gran sensaci\u00f3n que te reconozcan s\u00f3lo por hacer lo que te gusta.\"\r\n   - Lori Ferreira, Directora de Pr\u00e1ctica<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/11\/SEA-Nov2025-TivertonCardiology.png');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tNoviembre de 2025 Premio a la Excelencia en el Servicio - M\u00e1ximo rendimiento en cortes\u00eda y respeto\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\"Esto es un testimonio de la incre\u00edble colaboraci\u00f3n que tiene lugar en esta oficina. Hace falta todo el mundo\". - Dr. Abadi<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"sliderArrows absolutePosition\">\n\t\t\t\t\t<button title=\"diapositiva anterior\" class=\"prev-slide\"><i class=\"fa-light fa-chevron-left\"><\/i><\/button>\n\t\t\t\t\t<button title=\"siguiente diapositiva\" class=\"next-slide\"><i class=\"fa-light fa-chevron-right\"><\/i><\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n\n\n<div  class=\"blockSettings  paddingTopLG paddingBottomLG cardIconsFluid cardIconsImageFluid light\" style=\"background-color:#f6f7f7;\">\t<div class=\"container\">\n\t\t\t\t\t<div class=\"grid\">\n\t\t\t\t<div class=\"col-sm-12\">\n\t\t\t\t\t<div class=\"introCenter\">\n\t\t\t\t\t\t<div class=\"maincopy intro\">\n\t\t\t\t\t\t\t<h2>Gratitud del paciente<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><p>Despu\u00e9s de cada visita, recibir\u00e1 una encuesta de satisfacci\u00f3n del paciente de NRC Health. La encuesta le permite darnos su opini\u00f3n, comentarios, historias y la oportunidad de reconocer a su equipo de atenci\u00f3n que encarna lo que significa ser M\u00e1s que medicina. El Informe de gratitud incluir\u00e1 los nombres de los empleados mencionados en las encuestas de los pacientes y se compartir\u00e1 con todo el sistema. A continuaci\u00f3n se muestran menciones de encuestas recientes que ejemplifican nuestros comportamientos de servicio aqu\u00ed en Southcoast Health:<\/p>\n<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                                                        \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<!--Manual Cards-->\n\t\t\t<div class=\"grid\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-4 col-grid\">\n\t\t\t\t\t\t\t\t<div class=\"cardBasic  Left Vertical\">\n\t\t\t\t\t\t\t\t\t<span class='icon image-icon'><img loading=\"lazy\" decoding=\"async\" width=\"230\" height=\"239\" src=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/07\/Smile-Gratitude-Icon.png\" class=\"attachment-full size-full\" alt=\"A simple white smiley face icon on a solid purple background.\" \/><\/span>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBody\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBodyTitle\" role=\"title\">\u201cI&#039;d also like to give a shout out to Ruben in transport who was so  kind and tried his best to make others smile.\u201d<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"excerpt\">\n\t\t\t\t\t\t\t\t\t\t\t<p><strong>Thank you to Reuben Ramaglia, CMH Transport!<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-4 col-grid\">\n\t\t\t\t\t\t\t\t<div class=\"cardBasic  Left Vertical\">\n\t\t\t\t\t\t\t\t\t<span class='icon image-icon'><img loading=\"lazy\" decoding=\"async\" width=\"230\" height=\"239\" src=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/07\/Listen-Gratitude-Icon.png\" class=\"attachment-full size-full\" alt=\"Simple white ear icon on green circular background with &quot;REALLY LISTEN&quot; text.\" \/><\/span>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBody\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBodyTitle\" role=\"title\">\u201cI was greeted with a smile and treated with respect. Sandy, the  medical assistant was very nice. She made sure she went over my  medications and surgical history. She listened to my concerns. She  made me a priority while I was being seen by her.\u201d<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"excerpt\">\n\t\t\t\t\t\t\t\t\t\t\t<p><strong>Thank you to Sandy Dias, Borden Medical<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-4 col-grid\">\n\t\t\t\t\t\t\t\t<div class=\"cardBasic  Left Vertical\">\n\t\t\t\t\t\t\t\t\t<span class='icon image-icon'><img loading=\"lazy\" decoding=\"async\" width=\"230\" height=\"251\" src=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/07\/Stay-A-Step-Ahead-Gratitude-Icon.png\" class=\"attachment-full size-full\" alt=\"A light bulb icon with a brain illustration inside, surrounded by a blue circular background and the text &quot;Stay A Step Ahead&quot;.\" \/><\/span>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBody\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBodyTitle\" role=\"title\">\u201cChris was very through in explaining every aspect of the test and  took the time to make sure I was at ease and comfortable during  the procedure.\u201d<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"excerpt\">\n\t\t\t\t\t\t\t\t\t\t\t<p><strong>Thank you to \u00a0Christopher Darosa, <\/strong><strong>Fairhaven Respiratory<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-4 col-grid\">\n\t\t\t\t\t\t\t\t<div class=\"cardBasic  Left Vertical\">\n\t\t\t\t\t\t\t\t\t<span class='icon image-icon'><img loading=\"lazy\" decoding=\"async\" width=\"244\" height=\"239\" src=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/07\/Walk-in-Their-Shoes-Gratitude-Icon.png\" class=\"attachment-full size-full\" alt=\"White shoe icon on orange circle with &quot;WALK IN THEIR SHOES&quot; text.\" \/><\/span>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBody\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBodyTitle\" role=\"title\">\u201cRebecca P. deserves unwavering kudos for being the best at  drawing blood. I came into the lab today because two other  reputable places with good phlebotomists could not get into my  veins. Rebecca&#039;s skills are truly incomparable, a true gem in her  important work to get critical markets data to the clinicians.\u201d<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"excerpt\">\n\t\t\t\t\t\t\t\t\t\t\t<p><strong>Thank you to Rebecca Pattison, Middletown Lab<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-sm-6 col-md-4 col-grid\">\n\t\t\t\t\t\t\t\t<div class=\"cardBasic  Left Vertical\">\n\t\t\t\t\t\t\t\t\t<span class='icon image-icon'><img loading=\"lazy\" decoding=\"async\" width=\"230\" height=\"239\" src=\"https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/07\/Show-TLC-Gratitude-Icon.png\" class=\"attachment-full size-full\" alt=\"A hand holding a heart-shaped icon with a medical cross, depicting the &quot;Show TLC Gratitude Icon&quot;.\" \/><\/span>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBody\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"cardBasicBodyTitle\" role=\"title\">\u201cMichelle the secretary always informed me with everything and  goes out of her way to see your OK. The best secretary I&#039;ve seen.\u201d<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"excerpt\">\n\t\t\t\t\t\t\t\t\t\t\t<p><strong>Thank you to Michelle Dacosta, St. Luke\u2019s Wound Care Center<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n<div  class=\"blockSettings  paddingTopMD paddingBottomMD mediaObjectGalleryBlock sliderLeft light\" style=\"\"><div class=\"container\">\n\t<div class=\"grid align-center\">\n\t\t<div class=\"col-md-5 order-md-2\">\n\n\t\t\t    <div class=\"mainCopyWrap\">\n            <h2>Reconocimiento trimestral a la excelencia en el servicio de hospitalizaci\u00f3n<\/h2>\n    <div class=\"paragraphWrap\"><p>Cada d\u00eda nuestros pacientes, familias y comunidad eligen Southcoast Health porque pueden contar con nuestros excepcionales m\u00e9dicos y personal. Basado en los comentarios de nuestros pacientes, el Premio a la Excelencia en el Servicio es un reconocimiento trimestral a un equipo o departamento de todo el sistema que ha creado una experiencia excepcional encarnando nuestros comportamientos de servicio.<\/p>\n<p>No s\u00f3lo contamos con los comentarios de los pacientes para hacer mejoras aqu\u00ed en Southcoast Health, sino que tambi\u00e9n los utilizamos para reconocer todas las grandes cosas que hace nuestro personal. \u00bfTiene alguna experiencia positiva que le gustar\u00eda compartir o alg\u00fan miembro del personal de Southcoast Health que le gustar\u00eda elogiar? Cu\u00e9ntenoslo en su encuesta de salud NRC posterior a la atenci\u00f3n o env\u00edenos un correo electr\u00f3nico a\u00a0<a href=\"mailto:patientexperience@southcoast.org\" target=\"_blank\" rel=\"noopener\">patientexperience@southcoast.org<\/a>.<\/p>\n<\/div>    <\/div>\n    \n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"col-md-7\">\n\t\t\t<div class=\"galleryLinkWrapper\">\n\t\t\t\t    <div class=\"cornerArtWrapper cornerArt-large\">\n        <img decoding=\"async\" class=\"cornerArt\" src=\"https:\/\/www.southcoast.org\/wp-content\/themes\/southcoast_multisite\/images\/corner-art-wide.svg\" alt=\"\">\n    <\/div>\n\t\t\t\t<div class=\"galleryLinkSlider\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2026\/02\/image-4.png');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tQ1 FY26 Premio a la Excelencia en el Servicio de Hospitalizaci\u00f3n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\"El equipo de Century 4 ha recorrido un largo camino, creciendo juntos gracias a una verdadera colaboraci\u00f3n. Este reconocimiento es un poderoso testimonio de su trayectoria, y no podr\u00eda estar m\u00e1s orgullosa de lo lejos que han llegado\". - Cheryl Sylvia<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/10\/SEA-Q4-FY25-Charlton-Memorial-Hospital-Moran-3-scaled.jpg');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tQ4 FY25 Charlton Memorial Hospital Moran 3\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\"Este reconocimiento es un orgulloso testimonio de la incre\u00edble dedicaci\u00f3n y el duro trabajo de nuestras enfermeras de cabecera. Su compromiso con la excelencia marca la diferencia cada d\u00eda\".\r\n- Lauren Sheehan, Directora de Enfermer\u00eda de Moran 3<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/07\/Inpatient-Service-Excellence-Award-Q3-2025-Charlton-Memorial-Hospital-Atwood-5.png');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tQ3 FY25 Charlton Memorial Hospital Atwood 5\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\"Es un momento de orgullo para nuestro equipo. Est\u00e1n comprometidos a proporcionar una atenci\u00f3n excepcional y este premio valida su duro trabajo para hacer lo mejor para nuestros pacientes. Gracias a nuestros pacientes por este reconocimiento\".\r\n - Alda Medeiros, Directora de Enfermer\u00eda de Atwood 5<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImage\" style=\"background-image:url('https:\/\/www.southcoast.org\/wp-content\/uploads\/2025\/07\/Inpatient-Service-Excellence-Award-Atwood-4-Q2-2025.png');\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"sliderImageCopy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tQ2 FY25 Charlton Memorial Hospital Atwood 4\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\"Cuidar de nuestros pacientes, a pesar de los retos que suponen la alta agudeza y el volumen, es un privilegio que nunca damos por sentado. Estamos realmente agradecidos por su premio y por el reconocimiento del duro trabajo y la dedicaci\u00f3n de nuestro equipo.\" - Mike Diogo, Gerente, Atwood 4<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"sliderArrows absolutePosition\">\n\t\t\t\t\t<button title=\"diapositiva anterior\" class=\"prev-slide\"><i class=\"fa-light fa-chevron-left\"><\/i><\/button>\n\t\t\t\t\t<button title=\"siguiente diapositiva\" class=\"next-slide\"><i class=\"fa-light fa-chevron-right\"><\/i><\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n\n\n<div  class=\"blockSettings  paddingTopNone paddingBottomNone calloutbannerminiFluid layout-full darkTheme\" style=\"background: linear-gradient(110deg, #0A4A3D 2.57%, rgba(5, 116, 99, 0.99) 59.47%, #009984 99.08%);\"><div class=\"container-full\">\n    <div class=\"grid\">\n        <div class=\"col-sm-12 col-bleed\">\n            <div class=\"banner-content container ctas-2\">\n                                    <div class=\"copy\">\n                        <p>\u00bfSab\u00eda que puede reconocer a alguien por el gran impacto que tuvo durante su tratamiento en Southcoast Health?<\/p>\n                    <\/div>\n                                    <div class=\"ctaWrap\">\n                    <a aria-label=\"enlace para donar en su honor\" class=\"mainCTA shadow dark1\" href=\"https:\/\/host.nxt.blackbaud.com\/donor-form\/?svcid=tcs&#038;formId=f1017d35-a984-4bb2-8a3f-5804f0964f1c&#038;envid=p-ErWNnLTD3UGBHCAEwe1t7Q&#038;zone=usa\" target=\"_blank\" title=\"Abre Give in their Honor en una nueva pesta\u00f1a o ventana\" rel=\"noopener noreferrer\">Dar en su honor<span class=\"fa-regular fa-up-right-from-square\"><\/span><\/a>                    <a aria-label=\"Enlace al correo electr\u00f3nico Experiencia del paciente\" class=\"mainCTA shadow dark2\" href=\"mailto:patientexperience@southcoast.org\" target=\"_blank\" title=\"Abre Email Patient Experience en una nueva pesta\u00f1a o ventana\" rel=\"noopener noreferrer\">Correo electr\u00f3nico Experiencia del paciente<span class=\"fa-regular fa-up-right-from-square\"><\/span><\/a>            <\/div>\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":16017,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-16019","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service Excellence Award - Southcoast Health<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.southcoast.org\/es\/service-excellence\/award\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Excellence Award - Southcoast Health\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.southcoast.org\/es\/service-excellence\/award\/\" \/>\n<meta property=\"og:site_name\" content=\"Southcoast Health\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-08T19:58:43+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.southcoast.org\/service-excellence\/award\/\",\"url\":\"https:\/\/www.southcoast.org\/service-excellence\/award\/\",\"name\":\"Service Excellence Award - 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