{"id":18048,"date":"2023-04-25T15:19:25","date_gmt":"2023-04-25T15:19:25","guid":{"rendered":"https:\/\/test-southcoast-health-multi.southcoast-health.org\/news\/melanie-staff-profile\/"},"modified":"2023-04-25T15:19:25","modified_gmt":"2023-04-25T15:19:25","slug":"melanie-staff-profile","status":"publish","type":"news","link":"https:\/\/www.southcoast.org\/es\/news\/melanie-staff-profile\/","title":{"rendered":"Auxiliar m\u00e9dico agradecido por la atenci\u00f3n recibida"},"content":{"rendered":"

Melanie sab\u00eda de primera mano lo dif\u00edcil que era atender a los pacientes cuando tanto el personal como los suministros estaban al l\u00edmite -y m\u00e1s all\u00e1- de sus posibilidades.<\/p>\n\n\n\n

Melanie, que vive en New Bedford, trabaja como asistente m\u00e9dica (MA) en el departamento de endocrinolog\u00eda<\/a> en las oficinas de Southcoast Health en Hanover Street, Fall River. Trabajando en Southcoast durante m\u00e1s de ocho a\u00f1os, tiene la experiencia \u00fanica de aprender sobre su especialidad tanto como alguien que cuida a los pacientes como como paciente ella misma.<\/p>\n\n\n\n

Melanie ha padecido dolorosas infecciones de o\u00eddo durante casi toda su vida y de ni\u00f1a le reemplazaron los dos t\u00edmpanos. Cuando dio positivo en la prueba de COVID, justo despu\u00e9s de las Navidades del a\u00f1o pasado, desarroll\u00f3 r\u00e1pidamente una infecci\u00f3n secundaria que le caus\u00f3 un intenso dolor tanto en los o\u00eddos como en los senos paranasales.<\/p>\n\n\n\n

Ella llam\u00f3 Southcoast Urgent Care en Seekonk<\/a> y le dieron una receta para tratar la infecci\u00f3n. Esa noche volvi\u00f3 el dolor, ten\u00eda los o\u00eddos taponados y le lat\u00edan los senos paranasales; llam\u00f3 inmediatamente y habl\u00f3 con una recepcionista de Urgent Care.<\/p>\n\n\n\n

Era tarde y todas las reservas estaban ocupadas, pero la recepcionista se preocup\u00f3 por ella y habl\u00f3 con el asistente m\u00e9dico Ryan Laferte. Ryan llam\u00f3 a Melanie y le pidi\u00f3 que acudiera lo antes posible. Se asegur\u00f3 de que fuera atendida esa misma tarde.<\/p>\n\n\n\n

\"Hab\u00eda sufrido tanto que empec\u00e9 a llorar por tel\u00e9fono\", dice Melanie. Dio las gracias a la recepcionista que la hab\u00eda ayudado y a la asistente por \"preocuparse tanto por alguien a quien ni siquiera conoc\u00edan\".<\/p>\n\n\n\n

Cuando lleg\u00f3 a Urgencias, el equipo de atenci\u00f3n le confirm\u00f3 que ten\u00eda una doble infecci\u00f3n de o\u00eddo y una infecci\u00f3n sinusal en desarrollo.<\/p>\n\n\n\n

\"He sido asistente m\u00e9dica durante casi 20 a\u00f1os y s\u00e9 lo ocupado que puede llegar a estar el consultorio, pero fue tan agradable como paciente ser escuchada y atendida cuando me sent\u00ed tan mal y enferma. Estoy muy agradecida\".<\/p>\n\n\n\n

Como MA de carrera -est\u00e1 cursando una licenciatura en gesti\u00f3n y administraci\u00f3n de la atenci\u00f3n sanitaria que espera que impulse su ascenso profesional- dijo que siempre intenta ponerse \"en el lugar del paciente\" y que ve con regularidad ese tipo de compromiso en el personal m\u00e9dico de Southcoast.<\/p>\n\n\n\n

\"Siempre intento defender a los pacientes. Me pregunto: '\u00bfC\u00f3mo me gustar\u00eda que me trataran a m\u00ed?\".<\/p>\n\n\n\n

Melanie dijo que es este tipo de devoci\u00f3n por el bienestar del paciente que recibi\u00f3 en Southcoast Urgent Care en Seekonk que la mantiene en Southcoast Health, como paciente y proveedor.<\/p>\n\n\n\n

\"Me alegro mucho de haber ido all\u00ed\", dice. \"Y estoy muy contenta de estar aqu\u00ed\".<\/p>\n\n\n\n

Para conocer m\u00e1s perfiles del personal, visite Perfiles del personal Archivos | Southcoast Health<\/a><\/em>. Tambi\u00e9n puede enterarse de c\u00f3mo nuestro personal sigue prestando servicios de excelencia y experiencia al paciente, visite Excelencia en el servicio y experiencia del paciente en Southcoast Health | Southcoast Health<\/a><\/em>. <\/p>","protected":false},"author":20,"featured_media":4507,"template":"","categories":[1230],"class_list":["post-18048","news","type-news","status-publish","has-post-thumbnail","hentry","category-our-people"],"acf":[],"yoast_head":"\nMedical Assistant Grateful for the Care She Received - Southcoast Health<\/title>\n<meta name=\"description\" content=\"It\u2019s this kind of devotion to patient well-being that she received at Southcoast Urgent Care in Seekonk that keeps Melanie at Southcoast Health, as a patient and provider.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/test-southcoast-health-multi.southcoast-health.org\/news\/melanie-staff-profile\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Medical Assistant Grateful for the Care She Received - 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