Southcoast

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Locations

Practicing at the following locations:

Southcoast Physicians Group Family Medicine

827 American Legion Highway
Westport, MA 02790

P: 508-636-5101

Get Directions 41.63331 -71.07568100000003

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.9
5

Patient Comments (13)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Nothing at all everyone is so very caring and really care about your health

  • Everyone was very kind, welcoming and professional.

  • Shannon is excellent, I've only seen her twice but she gives A+ care. I wish she was my provider.

  • Time and Courteous

  • Shannon was excellent. Informative and easy to speak with. I look forward to the next time I see her in the office.

  • I was able to get an appointment thanks to [Name] Shannon is patient and thorough. Spends time and asks questions

  • Shannon is wonderful. So smart, so caring and always listens to my needs. I always feel like that she really cares. I think she is amazing!

  • Both Nurse Practitioners here are top notch!

  • Shannon is top notch.

  • She took the time to really try to help me and look things through throughly. I'd see her again if needed for sure.

  • They make me feel that I'm the only patient that matters and are so easy to talk to.

  • The front desk could be staffed better and perform their job faster this seems to be a long line and people are lined up out the door

  • Westport Family staff are so kind, caring and encouraging. Very knowledgeable and they pay very good attention to you as an individual. [Name][Name] [Name] is such a wonderful NP, great asset to that team

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.