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Practicing at the following locations:

  1. Southcoast Physicians Group Neurosurgery

    480 Hawthorn Street
    Dartmouth, MA 02747

    P: 508-973-9150

    Get Directions 41.625282 -70.9559079

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff

Patient Comments (31)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • The provider was prompt, made good use of our time, communicated clearly, and explained the possible outcomes and treatments of my diagnosis.

  • The visit with Mark was unnecessary. My primary care physician knew all the information that Mark gathered. I thought I was getting a referral for an MRI. This was a waste of my time and the providers time and delayed my care by weeks. Thank you.

  • They were very kind.

  • Everyone was very kind . Marc White was very professional made me feel comfortable.

  • The appointment went great I had no concerns at all the provider for this healthcare facility talk to me and explain things as needed

  • NP White Took the time and answered all my questions and explained by MRI in depth .

  • First time talking to this person

  • All excellent

  • Everything was fine

  • Everything's fine.

  • Prompt and courteous. Answered my questions clearly

  • The doctor that I seen today I have never seen before just didn't seem to care what I had to say and didn't really say anything else to my ignored me after I said something even caught him rolling his eyes

  • No suggestions

  • The office staff was excellent. The provider seemed to be in a huge hurry and it was intimidating. He is very nice however.

  • Waiting for testing. MRI being done soon.

  • Mark White was rude, dismissive, and abrasive. He gave me no sense that he actually cared about my reason for coming in, or my future health, or that he had any desire to help in any way. The appointment seemed to be an inconvenience for him, and he talked to me as if I was beneath him for the entirety of the visit. I would never return to be seen by him again.

  • I felt rushed and was not very well informed about my medical needs. Was very disappointed and not sure if I want to go back for a follow up!!

  • Rush the appointment didn't feel he listened to me.

  • Only have had the one visit. Was treated respectfully & efficently.

  • The staff was very attentive and polite. I saw my provider right on time.Very professional and kind. Checking out was efficient and I got my next appointment easily.

  • PA had an attitude every time I had a question. He had no bed side manner.

  • I believe he could have been more interested in what is going on with me. No bedside manner. It seemed like I was being rushed out of the office. It was like he did not care that I have been in severe pain for months.

  • My appointment was on time. Staff was very friendly

  • Everyone I interact with was very accommodating.

  • Building needs better signs to locate one's specific provider.

  • Very good

  • Was able to see me right away, at first they said I'd have to wait a month. But once I explained I was in bad pain, she got me an appointment next day

  • Mark White is an exception PA! I met him 18 yrs ago when I had my neck accident and he's as through and helpful now as back then. Thank you!

  • If this hadn't been my second visit with Mark I would have just assumed he was having a bad day. But it was the second time and again I found him brisk and not friendly. He dictated for a longer period then he spoke to me. While he was dictating I remembered something I thought he should know and interrupted him. ( Which was rude) he was unhappy that I did that and only half turned towards me, nodded his head and went back to dictating. I know you can't see my back through the skin. An MRI was ordered and the results are what is needed. I had successful surgery 2 yes ago but it feels like the symptoms are creeping back. He could have given me some possibilities or just some reassurance that they will be looking for the cause. I plan to reschedule my appointment so that I see someone else. Back problems are scary. I'm losing my mobility again. He needs to be more caring.

  • I understand that dictation is required to put in patient notes, but it seems like it kind of detracts from the care because they probably listen to you and then they dictate while it's going on. So, in a way, it seems like the patient isn't really paid attention to because they're worried about the notes.

  • My actual experience with my surgery was wonderful, but communicating with the office on appointments, cancellations and rescheduling made me think that I was making a huge mistake having this surgery.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.