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Practicing at the following locations:

Southcoast Physicians Group Neurosurgery

480 Hawthorn Street
Dartmouth, MA 02747

P: 508-973-9150

Get Directions 41.625282 -70.9559079

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.6
4.6
4.6
4.6

Patient Comments (50)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Mark White NP C was very knowledgeable about my case and gave me a referall

  • Excellent PA. His assistance made me very comfortable.

  • Mark was wonderful!! A very good listener, very knowledgeable, friendly and made me feel very comfortable and confident in their practice as a new patient.

  • Excellent caring staff. Thorough and explained things well and listened to my questions and concerned. Only thing that needs help is they could use additional staff: nurses/aides to assist w the follow up process. Otherwise the Dr & PA are great too.

  • Felt rushed, said I needed and mri but didn't think my insurance would pay, so basically offered me no hope for treatment, diagnosis or care, and seemed more interested in saying I could go to the [Name] [Name] office bc it was closer. Felt like he had zero concern in helping me and just wanted to push me onto someone else.

  • Basic appointment in that my back does not have structural problems, so I am unable to get an MRI. Overall, Mark is a very nice guy who seems quite competent

  • The visit was short and to the point. No wasted time. Very efficient operation. PA was very professional and helpful.

  • Mark White, PA was amazing!!!Caring, attentive, informative. It was a pleasure to be seen by him.

  • Appreciated that practitioner acknowledged my medical history. I did feel a little rushed. Never actually looked at my spine.

  • Mark White was very nice and understanding. He had my MRI results from my recent hospital visit and showed me where L4,L5 and S1 were and help me better understand how much my spine has deteriorated which accounts for the chronic pain I've lived with. Looking forward to seeing Dr. [Name] as soon as possible as my left knee like my right knee is starting to buckle. Making it extremely difficult to walk even with assistance with my Rollator. Thank you. [Name] [Name]

  • Explained everything on my medical problems to me completely very friendly and explained all so well

  • Person we saw was very friendly & put us at ease from the start. The appointment was not rushed and all questions were answered so that my husband (the patient) and I could understand them.

  • Everyone is always so helpful and caring

  • My visit was quick, friendly and informative...

  • Appt on the day went very well

  • I wish that the office had told me that they did not have my records before I had my visit with the physician's assistant. Thank you.

  • PA White was very professional and listened to what I had to say .I was hoping for some relief from pain. PA White has a plan . Unfortunately my insurance company is not cooperating .Will have to jump through hoops just to figure out cause .

  • Thank you so much to all the staff

  • Mark White was an excellent provider, he knew everything we talked about. He had all the medical information in front of him, he went over it with me, gave me time to ask questions, gave me time to talk about my options and I felt very comfortable with him and I would go back anytime. I'd like to thank him.

  • Mark was very knowledgable friendly courteous answered my questions so that I would understand what they were saying and even suggested exercises that would improve my condition. Mark was outstanding.I was treated with respect from the very friendly staff from the time I entered the building until I left.

  • Mr. White provided me with one of the most informative and courteous doctor visits I have ever had. Everything was clear and helped me to make informed decisions about my condition.

  • Everyone I encountered was polite, knowledgeable, compassionate, and respectful.

  • Everything was very well with the visit... the surgeon's assistant which I had with Dr. White. I would have appreciated a short visit with the surgeon himself, Dr. [Name] to get some feedback on the surgery that he did. That's all. Thank you.

  • Excellent

  • Did well all the way around

  • *First IMPRESSIONS are important, although I'm a realist and certainly understand that anyone person NOR place, can meet everyone's expectations, that walks through their doors... With that said, I totally respect & appreciate the efficiency put forth in Dr Whites, VERY courteous & kind, examination room mannerisms ... BUT the patients needs 2B let in on his STYLE of obtaining medical history during his "limited" tyme frame, PRIOR to our initial visit. "Pre-haps" this can be accomplished by email,mail OR shared records, so we can provide his office with the PERTAIN information HE "FEELS"... again... HE "FEELS", will B of most service during our consultation & proposed treatment plan visit, VERSES what we/the patient believe, "feels" and desires to have addressed, which accounts for the reason that FINALLY have us sittin infront of him.

  • Everything was done promptly, efficiently, timely and thorough. Mark White was excellent and explained everything well. I couldn't be more satisfied.

  • Mr. white listened

  • Good evening yes I was there at the Spine Center and [Name] in [Name] by name of Mark White first time I met him I am so happy that I seen him. He went over everything with me I can be more than satisfied or whatever I want to tell you we were just a great to me. Explain everything to me they need to know about what's going on my problems and it was very important to me to know this and I never had this happen before but he did a great job and I can't take them enough for it. So I'm happy with what he how he explain things to me and how he treated me and that's her number 10 automatically. So thanks again I agree I really was happy that I seen him in the end I can't be more satisfied. Thank you.

  • Doctor Phillips was great;; rest so so

  • On this particular visit I felt like the provider was annoyed with the fact that I was there and wrote me off before I even entered the room. Everything I asked or questioned he was short with his answers.

  • I find South Coast and it's doctor's to be very caring and professional. In all my years with South Coast I have never had a problem which keeps me coming back. You guys are the BEST in my book! Thank you for caring about your patients the way you all do!

  • Well everyone took the time to ask appropriate questions and listened when I had questions and listen to my answers and explained things thoroughly.

  • Suggestion of a push button for the door to open when you go in to the office

  • The entire experience was comfortable, casual and at the same time comprehensive. Mark was great.

  • The gentleman was very good but I hope to see Dr [Name] my next visit after I had a MRI...

  • Excellent staff but had to wait 20 minutes before I was seen by the medical professional.

  • Very good in take with staff who was knoweldgeable, well spoken, and kind.

  • In the days before my appointment, I called the office and asked a question regarding my medication. It took two days before I received a response

  • The PA was thorough and listened to me to understand what my concern was.I felt he wanted to help me with my situation.

  • Very thorough in his explanations About the surgery I had and what to expect post op.

  • Very nice! Listened to everything I had to say

  • NP was excellent polite and informative

  • apoint. on time and well done

  • Dr.White always listens to me. Gives me options on my pain. And overall does referrals to further seek what the problem is. He never leaves me with doubts always professional and very respectful! I give over a 10!

  • This appt is abt Mark White. That's which one I'm answering abt. waited an hr for appt.

  • The visit was fast and professional and informative

  • My appointment was at 3:30 and didn't see provider until 4:10. Felt rushed through my visit

  • Very kind and attentive

  • Mark White listened and expressed his concern about my well being. He spoke positively about my recovery. He understood my struggle with post op pain and pain relief and his care is much appreciated.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.