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Practicing at the following locations:

Southcoast Physicians Group Neurosurgery

480 Hawthorn Street
Dartmouth, MA 02747

P: 508-973-9150

Get Directions 41.625282 -70.9559079

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.4
4.4
4.4
4.6

Patient Comments (41)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Was able to see me right away, at first they said I'd have to wait a month. But once I explained I was in bad pain, she got me an appointment next day

  • Mark White is an exception PA! I met him 18 yrs ago when I had my neck accident and he's as through and helpful now as back then. Thank you!

  • If this hadn't been my second visit with Mark I would have just assumed he was having a bad day. But it was the second time and again I found him brisk and not friendly. He dictated for a longer period then he spoke to me. While he was dictating I remembered something I thought he should know and interrupted him. ( Which was rude) he was unhappy that I did that and only half turned towards me, nodded his head and went back to dictating. I know you can't see my back through the skin. An MRI was ordered and the results are what is needed. I had successful surgery 2 yes ago but it feels like the symptoms are creeping back. He could have given me some possibilities or just some reassurance that they will be looking for the cause. I plan to reschedule my appointment so that I see someone else. Back problems are scary. I'm losing my mobility again. He needs to be more caring.

  • I understand that dictation is required to put in patient notes, but it seems like it kind of detracts from the care because they probably listen to you and then they dictate while it's going on. So, in a way, it seems like the patient isn't really paid attention to because they're worried about the notes.

  • My actual experience with my surgery was wonderful, but communicating with the office on appointments, cancellations and rescheduling made me think that I was making a huge mistake having this surgery.

  • Everything works smoothly. Don't change anything. Thank you.

  • It was a great experience. Everything went great

  • Feel like the Dr doesn't listen and is rude

  • Excellent visit very professional and easy to talk to from the receptionist to Mark White PA!!

  • Did a thorough examination.

  • Timely and comprehensive care. Good listening skills. Caring.

  • Very pleased. Kept it short, to the point, and respectful.

  • I left feeling uninformed and with lots of questions.I felt strongly that the goal of the PA was solely to get me an injection as if it were a routine and it felt like a billable appointment not a personal one.

  • I waited a month for this appointment. I was in and out in 20 min which is great except I left there the same way I came, clueless as to what my healing treatment plan should be. I have a fractured sacral and was no given any direction on what I should and shouldn't be doing to ensure a speedy recovery. Very disappointed

  • Every one I saw or spoke to today was very Pleasant

  • did well

  • I don't care to much for any of the Dr's ( I've met so far) bed side manners!!! I think their really rude

  • Timely visit. Listened attentively.

  • Just trust this facility as dr Harrison performed surgery on my sister & I will always use him if u need to have spine surgery for my scoliosis.

  • He was horrible rude and not helpful at all. Didn't address my questions or my concerns. He was horrible and I will always remember how horrible this place was

  • Long time to get appointment when I was in extreme pain.Went to ER 4 times in one month.Charlton Hospital said they had noBeds.

  • Mark White NP C was very knowledgeable about my case and gave me a referall

  • Excellent PA. His assistance made me very comfortable.

  • Mark was wonderful!! A very good listener, very knowledgeable, friendly and made me feel very comfortable and confident in their practice as a new patient.

  • Excellent caring staff. Thorough and explained things well and listened to my questions and concerned. Only thing that needs help is they could use additional staff: nurses/aides to assist w the follow up process. Otherwise the Dr & PA are great too.

  • Felt rushed, said I needed and mri but didn't think my insurance would pay, so basically offered me no hope for treatment, diagnosis or care, and seemed more interested in saying I could go to the [Name] [Name] office bc it was closer. Felt like he had zero concern in helping me and just wanted to push me onto someone else.

  • Basic appointment in that my back does not have structural problems, so I am unable to get an MRI. Overall, Mark is a very nice guy who seems quite competent

  • The visit was short and to the point. No wasted time. Very efficient operation. PA was very professional and helpful.

  • Mark White, PA was amazing!!!Caring, attentive, informative. It was a pleasure to be seen by him.

  • Appreciated that practitioner acknowledged my medical history. I did feel a little rushed. Never actually looked at my spine.

  • Mark White was very nice and understanding. He had my MRI results from my recent hospital visit and showed me where L4,L5 and S1 were and help me better understand how much my spine has deteriorated which accounts for the chronic pain I've lived with. Looking forward to seeing Dr. [Name] as soon as possible as my left knee like my right knee is starting to buckle. Making it extremely difficult to walk even with assistance with my Rollator. Thank you. [Name] [Name]

  • Explained everything on my medical problems to me completely very friendly and explained all so well

  • Person we saw was very friendly & put us at ease from the start. The appointment was not rushed and all questions were answered so that my husband (the patient) and I could understand them.

  • Everyone is always so helpful and caring

  • My visit was quick, friendly and informative...

  • Appt on the day went very well

  • I wish that the office had told me that they did not have my records before I had my visit with the physician's assistant. Thank you.

  • PA White was very professional and listened to what I had to say .I was hoping for some relief from pain. PA White has a plan . Unfortunately my insurance company is not cooperating .Will have to jump through hoops just to figure out cause .

  • Thank you so much to all the staff

  • Mark White was an excellent provider, he knew everything we talked about. He had all the medical information in front of him, he went over it with me, gave me time to ask questions, gave me time to talk about my options and I felt very comfortable with him and I would go back anytime. I'd like to thank him.

  • Mark was very knowledgable friendly courteous answered my questions so that I would understand what they were saying and even suggested exercises that would improve my condition. Mark was outstanding.I was treated with respect from the very friendly staff from the time I entered the building until I left.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.