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Urgent Care

Jeffrey Syme, MD

4.8 out of 5 (294 Ratings)

Specialties:

DOT Certified / Family Medicine / Primary Care

Book Appointment

Please Read regarding COVID-19

Please call the office before coming in for your appointment if you are experiencing any of the following symptoms or have been in close contact with a confirmed case of coronavirus (COVID-19) in the past 14 days: fever, chills, or body aches, cough or shortness of breath, fatigue, sore throat, headache, new loss of sense of taste or smell, gastrointestinal symptoms (e.g. nausea, vomiting, diarrhea,) rash or COVID toes (e.g., swollen, discolored toes.)
For the safety of our patients, providers and staff during the COVID-19 crisis, Southcoast Health has temporarily suspended online scheduling to ensure we are properly screening patients and appropriately directing care. Southcoast Health will resume online scheduling as soon as possible. In the meantime, please call 844-744-5544 for more information or to schedule an appointment.

About Jeffrey Syme

Dr. Syme is board certified in family medicine and practices at the Swansea Family Practice Group in Swansea. He also is chairman of the Department of Family Practice at Charlton Memorial Hospital.

Dr. Syme earned his medical degree from the George Washington University School of Medicine and Health Sciences, and completed his residency in family practice at Memorial Hospital of Rhode Island, a teaching affiliate of Brown University Medical School.

He is a fellow of the American Academy of Family Physicians and a member of the Massachusetts Medical Society.

Locations

Jeffrey practices at the following locations:

Southcoast Physicians Group Family Medicine

479 Swansea Mall Drive
Swansea, MA 02777

P: 508-973-1570

Get Directions 41.7613575 -71.22010539999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.7
4.8
4.7

Patient Comments (45)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • I find Swansea Family Practice to be an excellent facility. Dr. Syme is knowledgeable, helpful, a great doctor, and the support people are friendly. I feel like I'm at home, when I'm at Swansea Family Practice. Thank you. Bye. Bye.

  • Firstly, I'm happy Swansea lab is open again.Considering COVID related problems Swansea clinic is operating efficiently. I asked for an appointment Monday and was in the office Friday.

  • Dr. Jeffrey Syme is amazing. He's an absolute compassionate and caring doctor all of the time. Going on 14 years as my PCP, he has been amazing. [Name] [Name]

  • Dr. Syme takes good care of me. He is very knowledgeable, and always listens to my concerns. His staff is friendly. Lab staff are always very pleasant. Dr. Syme and his team at this facility are the best!

  • Dr Syme is a knowledgeable, compassionate physician.Every time that I've been in to see him his diagnosis has always been on point. It is difficult to find a physician that you can trust so I am pleased to have him as my Primary Care Physican. He always takes my health concerns seriously. I would highly recommend him to family and friends.

  • Dr Syme was thorough and very patient with this patient, 

  • Dr Jeffrey Syme is amazing. Very kind and patient. He goes above and beyond to make sure that he listens and attends to your needs. He has been my primary care physician for about 13 years.

  • very impressed with your Covid preparation and awareness, i felt very comfortable

  • Felt cared for. Was not rushed. Comprehensive visit

  • every thing was done effectively and in a timely manner

  • On time, easy to understand and concerned about my health. No improvement needed.

  • professional welcoming staff from the moment I called with an issue that needed immediate attention. I've relied on Dr syme for 25+ years. he's the best, even in the worst of times.

  • Dr. Syme is an EXCELLENT Health Care Provider. He always listens and provides the best advice on whatever issue I come in with.

  • Received phone call from nurse, then Dr. Was told I did not have to pay for phone call, but was.

  • My visit was extremely timely. It was also handled well with the covid protocols. The staff was very helpful, pleasant and patience. 2 Thumbs UP!

  • Considering the conditions in which we're in under COVID-19 protocols ,everything was organized and done in a timely and organized manner.

  • Excellent concern & care.

  • I can't think of anything that would have improved this appointment.

  • Very well, very well.

  • Dr.Syme always listens to what I am concerned about and seeks to resolve it.

  • Everything went well ! Dr Syme was wonderful to speak with, he sounded personable and knowledgeable!

  • Appointment easy to make and I was seen in a timely manner.Impressed with all of the COVID protocols in place.

  • It was quick and easy. My pcp had my chart in front of him and updated any new information.

  • Everything went smoothly

  • Always on hold when calling for refills. Provider ask patient to call in for refills and the wait is way too long. Ugh

  • I'm happy with the service and have been for over 20 years.

  • Very happy with Dr. Syme. He's taken care of me for a lot of years, and I'm very, very happy with him, and I hope he's around for many, many more years, 'cause he's great. Thank you.

  • I'm very happy with the experiences I've had for many years at my doctor's office and that's it.

  • The doctor I took the call with isn’t my primary, she wasn’t available and I had an emergency with my tooth and needed antibiotics ASAP , everyone in the office and the doctor got back to me quickly and I was very grateful

  • Dr. Syme is a caring, knowledgeable, professional, I'm pleased to have him as my PCP.(Besides, he laughs at all of my jokes.)[Name] [Name]

  • Dr. Syme and Nurse [Name] were great. This was the first time I had worked with either one. Both had very graciously spoken to me by phone the day before my exam. I am grateful.

  • Nice procedure to visit the doctor during COVID pandemic

  • Complete physical with all Covid 19 precautions taken.

  • They were diligent in making sure that everyone was protected.

  • The visit was excellent the staff and Doctor were very professional as always.

  • Not feeling rushed through an appointment is important to me and taking time to listen to all my questions and concerns. This is done well.

  • I used just a phone conversation, video may have been better. Vet difficult to hear the doctor

  • My only concern is the long time between my call placed right after the office opened on Monday am (and I know that is the longest time on hold generally) when I talked to triage nurse around 9:15 and the call back after 2 pm setting up my appointment for 4:45 pm. My problem was cellulitis and the wait to begin antibiotics until Rx was ready after 6 pm was a long time. However, I do understand how busy Mondays can be--

  • The provider is great. The front office staff and medical assistant that helped us was very impersonal and not friendly.

  • My provider always true and open Doctor to remind me my health problems and encourage try to be a better health personThanks, Dr. Syme

  • The medical issue was addressed with additional future consultations planned

  • Thorough and accurate Provider. Great bedside manner along with knowledgeable feedback regarding all my questions

  • Dr. Syme was very professional !

  • On time, professionel, couteous and easy to understand

  • dr. syme is a great dr. you can feel that he genuinely cares for you an listens to you. I've been coming here since I was a kid now my kids come here we have always been treated kindly I will always recommend this office to other people.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.