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Welcome to the COVID-19 Hub

You have arrived at the central location for all policies, procedures, guidelines and information needed by Southcoast employees on COVID-19. 

More information below

Helpful Links: 

Incident Command Center

Incident Command Center Call Number: 508-973-5801  

Hotlines

See public COVID-19 page on Southcoast.org for nurse triage, testing and result numbers.  

COVID-19 Employee Hotline for nurse triage and test scheduling: (508) 973-4YOU (3-4968)

Call the hotline (Mon-Sat, 8am – 5pm) if you are experiencing symptoms associated with COVID-19: fever, cough, difficulty breathing, sore throat. Our Nursing Triage team will assess your situation and advise you on what to do next.


VIDEO: The Pfizer-BioNTech vaccine arrives; 750 Southcoast staffers receive it already

Employee testing

You can schedule a COVID-19 PCR test through MyChart. This feature is new to MyChart as of Dec. 15 and is the preferred way to schedule a test. Log in at any time of day to set up an appointment. It takes only about five minutes to answer a few questions and select an appointment date and time.

Stop the Spread: A strategic testing program by the Commonwealth to support the testing of asymptomatic individuals in communities across Massachusetts, including Fall River and New Bedford, that have continued to see a higher number of residents testing positive for COVID-19. If you are a resident of one of these communities, even if you have no COVID symptoms, please get tested to help stop the spread. Click Stop the Spread for a list of testing sites.

PPE

Symptomatic employee and return to work

What to Do if You’re Symptomatic and/or Test Positive / Return to Work

COVID-19 Employee Hotline: 508-973-4YOU (3-4968)

Call the hotline (Sun-Sat, 8am – 5pm) if you are experiencing symptoms associated with COVID-19: fever, cough, difficulty breathing, sore throat. Our Nursing Triage team will assess your situation and advise you on what to do next.

Travel

For Mass DPH guidance on travel, go to Travel Information.

Hand Hygiene & Hand Washing

CDC information on hand hygiene for health professionals and handwashing.  


Questions? 

For all questions or comments about the information on this page or for anything COVID-19 related, please email faq@southcoast.org. Your inquiry will be directed to the appropriate person for a response to your request.

Helpful hints – press Control+F (or Command+F on a Mac) to launch a keyword specific search. A “search-box” will appear on your screen and allow you to search for specific keywords, phrases, or documents.*

*Please note, this will only work on a desktop & laptops.