The world seems to move a little faster every day, and as it does, our need and desire for convenience, access and reliability increase. Many of us have come to rely on the responsiveness and customer focus of organizations like Amazon and Apple and think of them as the “gold standard” for meeting our needs. And we have come to have those same customer service and convenience expectations in more areas of our lives, including healthcare.

We want a healthcare experience that not only provides clinical excellence, but offers access, convenience, communication, compassion, simplification and the availability of technology to support it all. At Southcoast, we have introduced some great new services to provide you with that complete healthcare experience, with even more to come in the near future.

We now have Urgent Care centers in four locations: Dartmouth, Fairhaven, Seekonk and Wareham. Not only do our centers provide you with prompt service for non-emergency issues like bumps and bruises, sore throats and coughs, and more, but they also allow you tocheck wait times and save your spot online to minimize the time you spend in our waiting rooms.

MyChart, Southcoast’s online patient portal, provides you with access to your test results as soon as they are ready, important health information like blood pressure and cholesterol levels, the ability to request prescription refills or email your physician for non-urgent issues and more — all from your computer or smartphone! If you have a Southcoast physician or have received services at any of our locations, you can sign up for a MyChart account.

And now you can download the Southcoast Health app, which will provide easy shortcuts to Urgent Care wait times and the “save my spot” function, MyChart, Find-a-Doctor, bill pay and more convenient features.

It’s all part of making healthcare easier and better for you.

Best of health,
Keith A. Hovan
President & CEO, Southcoast Health

From the CEO Health+ Summer 2017