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Southcoast Health System's Practice Administrator team is comprised of professionals with expertise in financial, operational, clinical, personnel and public relations management. Our goal is to assist physicians with efficient and effective practice operations that are essential to ensuring the maximization of resources and revenues and meeting patients' needs.

Let the Southcoast Physician Services team be your path to a profitable, thriving future.


Our Services include analysis and recommendations relative to:


Financial Management

  • Develop a business proforma
  • Monitor practice productivity
  • Assess physician incentives
  • Review resource utilization
  • Review billing practices
  • Provide accounts receivable management to maximize collections
  • Review fee schedules and insurance denial analysis


Operations Management

  • Front desk operations
  • Telephone/reception/patient scheduling
  • Clinical support staff operations
  • Evaluation of work processes
  • Patient flow/access
  • Employee training/education


Practice Management

  • Identity optimal outcomes
  • Develop quality improvement programs
  • Internal/external benchmarking
  • Improve communication
  • Review resource utilization
  • Establish policies/procedures
  • Link physicians' practice with hospital programs
  • Coordinate managed care contracting and assist with risk contracts
  • Develop compliance program
  • Strategic and business planning
  • Credentialing


Marketing Services

  • Internal and external assessment
  • Communication strategy
  • Development of collateral materials for practice
  • Marketing to third-party payors
  • Advertising/publicity
  • Ongoing patient outreach efforts
  • Accurate database development
  • Marketing to physicians/potential referral sources


Human Resources Management

  • Develop personnel policies
  • Create job descriptions & customized performance evaluations
  • Evaluate risk management issues
  • Develop pay scales
  • Participate in staff evaluation
  • Practice administration


Physician Recruitment

More about physician recruitment

  • Sourcing and referral of candidates
  • Internet recruitment
  • Coordination of interviews
  • Assistance with:
    • Reference checking
    • Contract negotiation
    • Credentialing
    • Relocation information
  • Hospital orientation


Special Projects

  • OSHA guidelines
  • Policies and procedures manual
  • Employee handbook
  • Practice brochure


Contact Us

    Kelly Roderick, Director of Operations
    Southcoast Physician Services
    370 Faunce Corner Road, 2d floor
    North Dartmouth, MA 02747
    Phone: 508-985-2000
    Fax: 508-985-2001
    e-mail: roderickk@southcoast.org





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