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Southcoast Hospitals Group has earned The Joint Commission's Gold Seal of Approval.

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Coastlines is a quarterly newsletter published for the employees, physicians and volunteers who are part of Southcoast Health System. Coastlines details staff news and accomplishments along with news of services and programs at Southcoast Hospitals and other affiliates of Southcoast Health System.

To submit an article idea, contact editor Patricia Giramma, Publications & Special Projects Editor, at or call the Marketing & Public Relations team at 508-961-5272.

Coastlines can be viewed using Adobe Acrobat, which is shipped with most Web browsers. Updated versions can be downloaded free from Adobe Systems.

Southcoast also publishes a monthly electronic publication called The Wave

Current Issue

Winter 2014 | Recognized for excellence AGAIN

Back Issues


Fall 2013 | Working with PRIDE

Summer 2013 | A new era in heart care

Spring 2013 | A new era in heart care


Winter 2012 | Creating an integrated network of care

Fall 2012 | Breast Center Opening at Southcoast

May 2012 | Fulfilling the Southcoast mission inside & outside our hospital walls

Online Extra: | Lindsay Coe tells us three things people might not know about Southcoast VNA

April 2012 | Southcoast Health System & Boston Children's Hospital announce new collaboration: Improved access to pediatric care for children and families across the South Coast region

Online Extra: | Donna Querim and Amanda Szot suggest three things everyone can do to improve their heart health

March 2012 | Primary Care Center is the key to integrating care for patients

Online Extra: | Gail Charpentier, RN, and Jeffrey Schmalz, RN, discuss the three most common myths about electroconvulsive therapy

February 2012 | The right care. The right place. The right time. Southcoast is recognized as innovators in health care delivery.

Online Extra: | Ron Pelletier gives us three ways to deal with stress at work

January 2012 | Wellness for All: The Southcoast Health Plan offers all employees resources to live healthier lives.

Online Extra: | Dr. Robert Caldas tells us three ways patients can become more actively involved in their care


December 2011 | Southcoast to go 100% Smoke & Tobacco Free on January 1, 2011

Online Extra: | Kris Aimone describes three things a person can do if they are trying to quit and have a craving for a cigarette

November 2011 | Open enrollment coming this month: Log on between November 7 and November 22 to be sure you enroll in the benefits that are best for you

Online Extra: | Ed Zaniewski shares 3 ways people can protect their home computers from security threats and viruses

October 2011 | Join the Southcoast Force against the flu: Protect yourself, your family, our patients and our community

Online Extra: | Meet Nathan Macedo

September 2011 | Southcoast gets a little greener: New initiatives are designed to reduce waste and lessen environmental impact

Online Extra: | Ray Audet names his three favorite places in Fall River

August 2011 | Creating a healing environment

Online Extra: | Cathy Homeyer shares three tips to make your Emergency Department visit go more smoothly

July 2011 | Care Centers will improve coordination & quality of care

Online Extra: | Helio Rosa names three things you wouldn't know about Southcoast's Hospitals

May / June 2011 | Southcoast Health System announces consolidated Southcoast VNA

Online Extra: | Amy Winn shares her top 3 best kept secrets about New Bedford

April 2011 | Medication reconciliation — A cornerstone to patient safety / Southcoast Hospitals launches iPhone app to help manage medications

Online Extra: | Jim Rattray shares his top 3 iPhone apps

March 2011 | "Surf" your way to a healthier you

February 2011 | Computerized Provider Order Entry to be introduced this spring

January 2011 | Code Help seeks to ease overcrowding in Emergency Departments


December 2010 | HealthGrades study places Southcoast Hospitals in top 5% in the U.S.: Southcoast is also the recipient of the Cardiac Care Excellence Award™ and the Coronary Intervention Excellence Award™

November 2010 | Creating a better work environment: Southcoast takes steps to promote a positive healing environment, focusing on the safety and satisfaction of our patients, staff and physicians

October 2010 | Southcoast receives 2010 HealthGrades Patient Safety Excellence Award

September 2010 | City of Fall River designated a "Heart Safe Community"

August 2010 | Many Southcoast Stars already shining at Southcoast

July 2010 | Southcoast Health System President John Day to Retire in 2011: Board names Southcoast Hospitals Group President Keith Hovan as Day's successor

June 2010 | Southcoast Hospitals helps lead community wellness initiative

May 2010 | Southcoast Centers for Cancer Care announces affiliation with M. D. Anderson Physicians Network

April 2010 | What you need to know about The Joint Commission survey

March 2010 | Southcoast's Community Benefits program continues to serve those in need

February 2010 | Southcoast Wound Care Center to open this month: Center will offer latest in hyperbaric oxygen treatment for chronic, non-healing wounds

January 2010 | Building wellness, step by step


December 2009 | Southcoast breaks ground on new Cancer Center in Fairhaven

November 2009 | How safe are our hospitals?

October 2009 | Everyone did what they needed to do: Southcoast staff put to the test during mass casualty incident

September 2009 | Outpatient satisfaction reaches 92%: Education and awareness help drive satisfaction rates to the level of excellence

August 2009 | Southcoast Center for Cancer Care opens in Fall River: Top local oncologist chooses to join new Southcoast program offering seamless care for cancer patients

July 2009 | Where technology and culture meet: ACIS helps make Southcoast Services Standards easier to achieve

June 2009 | Disruptive behavior threatens patient care

May 2009 | Hospitality Division will enhance patient experience

April 2009 | Southcoast's Community Benefits program continues to serve those in need

March 2009 | New St. Luke's Parking Garage opens

February 2009 | National Patient Safety Goals define how we work

January 2009 | Southcoast plans satellite oncology location in Fall River


November 2008 | Southcoast ranks among the top 10 in U.S. for heart care: Findings are based on HealthGrades' 11th annual Hospital Quality in America Study

October 2008 | Operation Boreas was a dress rehearsal for two real emergency events / Southcoast starts to Breathe Better: New smoke-free zones now in place at all hospital sites

September 2008 | Southcoast to take lead on creating healthy environment. Step one: Reducing smoking on campus

August 2008 | PET/CT imaging revolutionizes the way doctors dealwith cancer: New mobile scanner to be available at three Southcoast sites

July 2008 | Move to electronic medical records is a work in progress

June 2008 | Safe patient handling update: Moving toward a "no-lift" environment

May 2008 | Southcoast to open comprehensive cancer center in Fairhaven

April 2008 | Patient-friendly meet eco-friendly: Southcoast takes steps to preserve the environment

March 2008 | Community Benefits program improves access for thousands

February 2008 | Introducing digital mammography at Southcoast: Leading-edge technology boosts fight against breast cancer

January 2008 | The age of accountability


December 2007 | Hospitalists and intensivists ease patient care crunch

November 2007 | Is there a doctor in the house? Physician recruitment a priority at Southcoast

October 2007 | The pressure's still on in recruitment and retention

September 2007 | New design standards ensure that physical environment will reflect southcoast's image andvalues

August 2007 | Patients and Partners First: Living Southcoast's service values

July 2007 | At Southcoast, safety is a cultural value

June 2007 | The New St. Luke's improves patient care and satisfaction

May 2007 | Community Benefits program continues to increase its support of the community

April 2007 | Tobey Hospital is recognized for high-quality care in bariatric surgery

March 2007 | Southcoast helps local uninsured sign up for health care coverage

February 2007 | Anatomy of a Code 200

January 2007 | Employees are getting in step with HealthQuest


December 2006 | New program empowers employees to "Make it Right" | Charlton Charitable Trust pledges $2 million to St. Luke's Campaign

November 2006 | Picture Archiving and Communication System installed at Tobey Hospital

October 2006 | Increased employee retention benefits Southcoast staffing issues

September 2006 | New Emergency Management Plan set for unveiling on October 2

August 2006 | Training, dedication and compassion get the job done for Southcoast Security

June / July 2006 | Southcoast celebrates 10 years of making a difference in the community

May 2006 | St. Luke's opens new Emergency Department entrance

April 2006 | Handwashing: An integral part of patient-focused care

March 2006 | New phase of cultural initiative puts patients and partners first

February 2006 | A revolution in health care practice

January 2006 | Southcoast preparing for Magnet Recognition Program


December 2005 | A look at what keeps Southcoast Hospitals running

November 2005 | Southcoast heart surgery director retires, colleague takes his place

October 2005 | Intranet grows in size, popularity, usefulness

September 2005 | Beyond our hospital walls

August 2005 | New heart program at Charlton further advances cardiac services in the South Coast

July 2005 | Southcoast signs on to state patient safety initiative

June 2005 | Tobey ED doctor lives cultural values

May 2005 | New employee safety program will benefit staff, hospitals and patients

April 2005 | Southcoast hospitals named Primary Stroke Service providers

March 2005 | Heroic efforts of Southcoast staff keep hospitals running during Blizzard of '05

February 2005 | Southcoast couples

January 2005 | Palliative Care offers alternative for chronically ill patients


December 2004 | Southcoast continues to address recruitment and retention challenges

November 2004 | Major expansion to bring welcomed changes to St. Luke's

October 2004 | Cardiac Arrhythmia Service and Electrophysiology Laboratory will expand range of heart services

September 2004 | JCAHO survey set for October 4 to 8: Surveyors will look to staff for answers

August 2004 | Changes in merit pay system announced for fiscal year 2005

July 2004 | Community Benefits Program continues to address health needs of the community

June 2004 | Tobey Hospital opens $12 million state-of-the-art surgical facility

May 2004 | Our loved ones called to action

April 2004 | Administrative changes guarantee continuity of culture, strategy & mission

March 2004 | Social workers ease life-changing transitions

February 2004 | Teamwork & "clean claims" keep cash flowing in Patient Accounts Department

January 2004 | Employees share their feelings about Southcoast


December 2003 | New name redefines Occupational Health Services

November 2003 | Rise in free care and uninsured lead to reduced services, staff at Southcoast

October 2003 | LOS initiatives focus on top DRGs

September 2003 | Southcoast continues to address labor challenges with progressive programs

August 2003 | Southcoast provides support for caregivers

July 2003 | Staff can help with budget challenge

June 2003 | Video addresses youth violence

May 2003 | Case Coordinators: Important link in patient care

April 2003 | Southcoast unveils $10 million Tobey expansion project

March 2003 | Intranet introduced at Southcoast

February 2003 | Nurses as partners in research

January 2003 | Getting back on track after the holidays


December 2002 | Organ donation: A last gift that lasts a lifetime

November 2002 | Hospice: Part of the continuum of health care

October 2002 | Pharmacist pain consult service; Dialing for Doctors: New physician referral service

September 2002 | Facing the Challenge: Southcoast addresses staffing shortage with comprehensive programs (part 2)

August 2002 | Facing the challenge: Southcoast addresses staffing shortage with comprehensive programs (part 1)

July 2002 | Easy as PIE: New tool seeks to standardize and simplify quality work

June 2002 | First cardiac surgery patient utilizes services of entire system; Ed Boyer's 50 years with Southcoast

May 2002 | Shorter LOS good for patients, good for hospitals

April 2002 | Cardiac Surgery Special Edition: Intensive preparation ushers in new era of health care

April 2002 | Renovations benefit all; Caring - On duty & off

March 2002 | CNA program graduates 12; Survey provides tools for quality

February 2002 | TeenLink; President's Award winners

January 2002 | New Year's resolutions in a new world


December 2001 | JCAHO survey results prove staff dedication

November 2001 | Homecare/Hospice services make patient care at Southcoast complete

October 2001 | The pilgrimage of grieving

September 2001 | The essence of nursing - Southcoast style

August 2001 | Hospitals join with communities to test crisis preparedness

July 2001 | Charlton family pledges $2 million for open heart surgery program

June 2001 | Grant to Southcoast helps children without health insurance

May 2001 | Southcoast is approved to perform open heart surgery / Employee service awards

April 2001 | New sharps law promises increased safety for staff

March 2001 | Southcoast program aims to curb teenage pregnancy

February 2001 | Southcoast doctor named woman of the year

January 2001 | Southcoast applies to perform open heart surgery


December 2000 | Area prepares for possible winter ER crunch

November 2000 | Breast health services at Southcoast

September 2000 | Last of major HR policies updated

August 2000 | Helping seniors with health care / On the air

July 2000 | Health care in crisis

June 2000 | Southcoast graduates / Spreading the word

May 2000 | Developing a Southcoast culture

April 2000 | Employee service milestones

March 2000 | The new Charlton

Editor: Patricia Giramma
Publications & Special Projects Editor


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